Rogers

Rogers Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/05/2026 22:05

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffWiggans Jwiggs (@JeffWiggans) reported

    @vote4robgill @Rogers Does my wife get all her money back from being scammed while service was down?

  • g_bullied Gabrielle Bullied (@g_bullied) reported

    @RogersHelps Still having problems with ignite tv Movie keeps cutting in and out and freezes

  • ShaniquaJones75 Shaniqua Jones (@ShaniquaJones75) reported

    @NaheedD Maybe @JohnTory , $100k advisor to @Rogers , could help?

  • ANight92 Adam Nightingale (@ANight92) reported

    @RogersHelps my Ignite TV is down (possibly related to the whole debacle yesterday?) But was working this morning. I'm getting error code XRE 03137.

  • Elijah_Winter1 Elijah Winter (@Elijah_Winter1) reported

    @RogersHelps Not restored in my neighbourhood in London, ON. Internet is slow and iffy. Ignite tv is completely off, can't get any channels at all and says this channel is not available on ALL channels.

  • dmbman0077 DMB 🚛 (@dmbman0077) reported

    @RogersHelps So now Rogers is no longer the most reliable network in Canada!

  • bobbydigital12 Bobby Digital (@bobbydigital12) reported

    @AboutRogers @Rogers Home internet still not working… 36 hours later

  • Greatroof Mike murray (@Greatroof) reported

    @AboutRogers @RogersBiz Nothing restored in south Mississauga. No internet, ignite tv or home security. Hope we don’t have an issue as insurance requires coverage. Looks like we need to move all services to 3 different companies. Currently a 3 hour wait time on their phone line. Pay over $300 a month

  • PythonBagpiper PythonBagpiper (@PythonBagpiper) reported

    I used to consult with companies like @Rogers on how to avoid exactly what happened yesterday. The likelihood that the whole thing was caused by a perfect storm of bad communication, understaffing, shallow risk assessment, and lack of expertise is very high.

  • xkeya Kathy Kells (@xkeya) reported

    @vote4robgill @merry123459 @Rogers That is a paltry sum to refund to customers for all the inconvenience, anxiety and possible disasters Rogers outage has caused. Many will flee to Bell. I hope they do. Rogers tech at house today said law suits are underway, thousands of customers leaving Rogers.