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Rogers Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Prince Rupert, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 14% TV (14%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Sai_Artz
    Sai 🔞 🇨🇦 || Comms open! (8/10) (@Sai_Artz) reported

    @Rogers keeps pedaling their ****** service to my husband and me. Phone calls, door to door sales people, mail etc. What part of no doesn't mean no? When we were with them, they pushed for us to switch our cell phones. Constant calls to get the service. I constantly refused

  • CharlesAAustin
    Drew Austin (@CharlesAAustin) reported

    It's okay @Rogers @RogersHelps - it only took 3 and a half hours to ge through to someone to fix the problem you guys created in the first place. I'm sure glad you have an Oligopoly, otherwise you'd have real competition to your horrible services and customer support.

  • OhSunnydays81
    Sunny Days (@OhSunnydays81) reported

    @Rogers over 10 hours on the phone trying to fix my issue. Nobody knows what they are doing. Worse customer service experience I have seen ever had. On hold in queue to cancel all my services.

  • Kaya41801715
    Kaya (@Kaya41801715) reported

    @RogersHelps the internet was back up at midnight and it’s down again! People work from home & rely on your services! Unacceptable.

  • andy_b888
    andy b (@andy_b888) reported

    @RogersHelps @RogersHelps Hi there, same issue again today.... ESPN feed in all Sportsnet channels - NHL game between st. Louis and Colorado. Please fix it as it's impossible to watch.

  • lalani_safina
    SAFINA LALANI (@lalani_safina) reported

    @RogersHelps I shall. But when I called Friday ~ 8 pm, Rogers told me it was due to a fibre cut. It was Ontario-wide. A person 30 sec drive away from me with Rogers was and is unaffected. The TV and internet are _still not working _ for me. It’s Saturday 3:36 pm now! Sigh.

  • lifesvisionn
    Social Change (Ms. Rodriguez) (@lifesvisionn) reported

    @RogersHelps @scooby_wq Is this outage everywhere or certain parts in Toronto? I'm hoping I have internet when I get home...

  • sweetkeet
    Heather R. (@sweetkeet) reported

    @wildace @RogersHelps For all we know, the MAJOR water main work being done on King W. around the clock might have led to this widespread protracted outage. They won't say.

  • OwusuAK_
    DustinDollaz 💰 (@OwusuAK_) reported

    I’m honestly tired of this Internet company .. I need a new one ASAP. Altima Telecom is terrible .. always some kind of outage .. as they ping off @RogersHelps towers, no wonder we keep getting outages. So ***.

  • senstalk_
    SENS TALK (@senstalk_) reported

    Nah but seriously @Sportsnet @RogersHelps this ain’t acceptable for how expensive the product is. Fix SN Now.