Rogers

Rogers Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 11/15/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • 1gboy Gee Bwoy (@1gboy) reported

    @rogers my wifi has been down going on 4 days now. No doubt I will have to pay for a service you did not render. Because I have no WiFi I have exceeded my data for the first time. @rogers you really need to double dip like this?? Crazy!! Not right!! Not fair at all.

  • Nc588888 Nc58 (@Nc588888) reported

    @RogersHelps internet has been out off and on, sometimes for days, all month. This is not storm related and has been happening all down my side of the street. Been waiting for hours and can’t get through to technical support. M4T area of Toronto

  • cine_shmooz suzy (@cine_shmooz) reported

    @RogersHelps I'm travelling and want to make sure I'm not accidentally getting charged for roam like home. I cant access my Rogers account to confirm via the app. Can you please help

  • Preshuz2011 Lyn (@Preshuz2011) reported

    @RogersHelps How about giving us extra GBs for those of us who had to rely on our phone data to receive emergency updates while we were out of power?

  • Nickosaurus_ Nicholas Menard (@Nickosaurus_) reported

    @RogersHelps Still no internet service in L1R Whitby. Down since Saturday May 21st. Power was restored within hours but for some reason Rogers is still down. What is going on? No ETR, nothing.

  • 1714tak Thomas Keith (@1714tak) reported

    @RogersHelps Howdy! MyRogers app. Every time I try go to Profile/Settings, the app just hangs, not allowing me to do anything else. I always have to close the app and reopen it. Is this a know issue? 🤔

  • AreSea3PO Are Cad (@AreSea3PO) reported

    @RogersHelps Ignite Internet has been out for over 24 hours in L1M (Brooklin, ON) area. No updates or anything from Rogers about status of issue. Hard to work from home with no connection. Hotspot data almost used up already! Not impressed.

  • _wander_wonder Rohit Tayal (@_wander_wonder) reported

    @RogersHelps … but it is now getting to three full days without any service, when your competitors’ networks have been up throughout this time.

  • fraggle_cdn Lori-Ann McGrath (@fraggle_cdn) reported

    @RogersHelps No service in K2S 0R3. Wireless data is spotty and won’t load most pages.

  • c_brooks32 Chris Brooks (@c_brooks32) reported

    @RogersHelps any idea on when South Pickering goes back online? Any updates? TV, Internet and Home phone all down. Please help.