Rogers

Rogers Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/16/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • amandaminuky AmandaM (@amandaminuky) reported

    @RogersHelps We're experiencing an outage for 2nd day in a row in the Toronto area, Bathurst and St. Clair area. Is there a team working on this?

  • JeffersnDarrell Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

  • Ms01251977 MH (@Ms01251977) reported

    @RogersHelps I’ve been having an issue with my cable for a few days. It’s just stops working in the middle of a show.

  • BlakeMurphyODC Blake Murphy (@BlakeMurphyODC) reported

    @PugsWizard @SportsnetBen @Rogers Rogers internet is not available in Nashville. How do you want us to fix Caleb's connection?

  • tommytweetz_ tomasZ (@tommytweetz_) reported

    @Rogers you guys have the worst customer service I have ever experienced.

  • sadleafsfan notmuchtoseehere (@sadleafsfan) reported

    @RogersHelps is there a service disruption in Brampton?

  • aeroplanext Mark Alexander (@aeroplanext) reported

    @RogersHelps Accounts? The gist: My bulk agreement got upgraded to Ignite, but instead of being treated as a long time existing customer (guessing), my phone number wasn’t “ported” over correctly. I have an open ticket that’s been updated by 5 different reps.

  • carina_neves22 mylife_myphotos (@carina_neves22) reported

    @RogersHelps service has been down in the M5N area code for over an hour. What’s up?!? I need to work so I can pay my exorbitantly high internet bills. I’ve been hotspotting with my phone, I expected To be reimbursed for all the data I’m using from my phone.

  • aeroplanext Mark Alexander (@aeroplanext) reported

    @RogersHelps I wasn’t trying to be snarky — but, it’s an honest question. I’ll try to rephrase: I’ve spoken with 2 customer support reps (helpful/nice), but my account problem needs to be dealt with someone with specific expertise. Have I been shunted to an unattended line or is this normal?

  • wildworks Lenny Wu (@wildworks) reported

    @RogersHelps I'm asking for a family friend. He's having issues accessing his email account. He forgot his password and not inept with technology. What's the phone number for him to call?