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Rogers

Rogers Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Prince Rupert, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • skinz2013
    skinz (@skinz2013) reported

    @RogersHelps Any chance of getting the WWE Network "FULL" OnDemand catalog with our Rogers ignite remote control, not the sliver we have access to now something ppl been asking for since August 12, 2014, I thought this might be it

  • LetItFl50612690
    🇨🇦🎇Spark🎇🇨🇦 (@LetItFl50612690) reported

    @RogersHelps No thanks I've spent probably 30 hours between phone calls and texts trying to resolve the issues. Not interested in continuing the nonsense.

  • Railfan6213
    Lorna Kingsland (@Railfan6213) reported

    @RogersHelps @Edwinthedice Internet, television and Phone issues with you Rogers ingnite in the L3X postal code area. What is the problem?

  • SundinsJofa
    Day to Day (@SundinsJofa) reported

    @DimitriMalatch1 @RogersHelps Because they are forcing everyone to ignite and it’s garbage service.

  • superann19
    Ann Panganiban (@superann19) reported

    @RogersHelps Hi, I need help on the phone that I ordered. Can someone DM me please?

  • PeteDeCourcy
    pete decourcy (@PeteDeCourcy) reported

    I'm not normally someone who complains too much about service but damn @Rogers sales and retention are rude and just obviously burnt out. Just a complete headache dealing w them over and over.

  • BrashEndeavours
    BrashEndeavours (@BrashEndeavours) reported

    @RogersHelps Just taking a look back through your replies to others in the past. If the call volume is ALWAYS "higher than normal", isn't that just...normal? I'm experiencing patience that is lower than normal. Cancel all services under my account (see DM).

  • MarkShyzer
    Mark 'Another User' Shyzer (@MarkShyzer) reported

    @PeteDeCourcy @Rogers Teksavvy's customer service is pretty great and they use Rogers' lines. Pretty sure they're cheaper too.

  • jnnfrmccann
    Jennifer McCann (@jnnfrmccann) reported

    @rogershelps you need to stop spamming my phone with phone calls. Leave a message if you want to talk. Many calls a day is leading me to cancel my service

  • RedEdison
    M (@RedEdison) reported

    @Rogers the way you treat customers having financial hardships is absolutely disgusting. Covid has certainly opened my eyes to that. We've been trying to catchup for a few months now, getting there slowly but surely. Rogers answer? Cut the internet without warning.