Rogers

Rogers Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/13/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SKalimuth Senthilkumar Kalimut (@SKalimuth) reported

    @RogersHelps what the hell going on? When can we expect the service back ? There’s no ETA and no update to DM. Time to change network ?

  • dla2691 Dawn Anderson (@dla2691) reported

    @Rogers @aredlight1 When is service going to be restored? You’re a communications company could you you know communicate?

  • mrgreyev Mr Grey (@mrgreyev) reported

    @RogersHelps can we get an update on the impact and who is affected? Potential ETA of resolution and possible root cause? Informing customers is always a good thing so we can set expectations

  • JafferSyed15 HeartdocJ (@JafferSyed15) reported

    @RogersHelps An apology, as sincere as it may be, is just not enough. The impact is huge.....impact on physicians “on call” and paramedic services that can’t communicate with them! And a total communications fail!!

  • buttzfly derek rutledge (@buttzfly) reported

    @RogersHelps still out all day now what if I need to call for help 😳😡

  • boperbopers boperbopers (@boperbopers) reported

    @RogersHelps service is still not restored🤥 it has been more than half a day now 💩

  • Big_Jabrone Ron Mexico (@Big_Jabrone) reported

    @RogersHelps Some. Some. @rogers your lack of transparency here is troubling. My guess is you've been hacked. I hope the ransom is SKY HIGH and you're forced to pay up. In a related story, I want a refund for this service disruption. No excuse or slack cut for you. Like how you loan shark.

  • Tommy73554919 Tommy (@Tommy73554919) reported

    @ShavaaRogers Literally!!!!!!, I had service for like a second and it’s gone again SMH , @RogersHelps do be a joke 🤡🤡

  • estelle1841 Estelle R (@estelle1841) reported

    @RogersHelps This is unbelievable I expect a refund for not being able to use my phone. I missed calls from my parents who are in their 90's Thankfully they were not emergency calls from my parents. I will be looking for a credit on my bill.

  • alex___megan Alexandra Hachey (@alex___megan) reported

    I’m super glad I pay $120 a month for a basic *** phone plan, to not have service for 13 hours now. @RogersHelps @FidoSolutions I want a credit for today