Rogers outages and service status in Pugwash, Nova Scotia

Problems in the last 24 hours in Pugwash, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pugwash, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jd (@ProfesorRefer) reported 6 minutes ago

  @JayGenXer @Rogers I refuse to ever deal with them, the worst company ever.

• 
  brokencool (@brokencool) reported 6 minutes ago

  @RogersHelps can you please DM me? Internet has been out all morning and I can’t get through to tech support

• 
  BNKB (@banknotekb) reported 7 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Richard Miller (@Millergram33) reported 10 minutes ago

  @westcoastgirl1 @Rogers I wouldn’t switch, horrific customer service. Try getting in touch with a real person, not in a chat session, completely impossible

• 
  DNA does not lie! (@dnadoesnotlie) reported 10 minutes ago

  @Bell_Aliant @Rogers As an unusual homebase customer, I happen to have Rogers TV and Internet and cellular service and I love their cellular service and their TV service is excellent I also happen to have Bell TV service, Internet service and landline service I do not think you will ever find that many customers who have those services from both companies so I can honestly give you a true opinion on them both The one thing about Rogers is that the majority of their employees are Canadian that means that they keep the Canadian dollars that are paid for their services in Canada. Keep Canadians employed and paying Canadian taxes. Bell, on the other hand has a majority of their employed staff outside of Country. They are sending Canadian dollars that are paid for a service in Canada to other nations and other citizens and other countries and other countries taxes that means those two dollars away from Canadians and away from the Canadian taxpayers when most honest Canadian people have to keep paying, however, the companies get around it Also, very unacceptable

• 
  Sanwin (@sanwins) reported 13 minutes ago

  @JayGenXer @Rogers Suckiest and most dishonest company possible. Claims support is 100% Canada based and then quietly ships it abroad. Last month I wait 3 hours on hold.

• 
  Sean McIntyre (@SM_GMC) reported 14 minutes ago

  @RogersHelps my daughter’s phone was stolen. I bought the premium device protection plan. I keep getting sent to Chatbots that don’t work, phone lines that keep hanging up on me, or partner websites likewize that don’t actually work. How on earth can I get a human being to help?

• 
  Terry Murphy (@tyjac2) reported 17 minutes ago

  @RogersHelps It seems to back for now What kind of customer service is getting back to someone 12 hours later that’s pathetic

• 
  Vantagelvr 🇨🇦🇬🇧🇨🇦🇬🇧🇨🇦🇬🇧 (@GrahamBoardman2) reported 22 minutes ago

  @JayGenXer @Rogers Your call has been directed to Punjabi big rig driver on the 401 who has six cell phones and is doing tech support for Rogers , Bell etc as a side gig to his illegal CDL licence .

• 
  Bianca 🟦⬜️🟥 (@Bbyonic_) reported 23 minutes ago

  Two days of calling and your system just hangs up because of “too many calls.” That’s not customer service. I need answers. Fix this! @Rogers @RogersHelps