Rogers outages and service status in Quesnel, British Columbia

Problems in the last 24 hours in Quesnel, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Quesnel, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ty (@xTylerB_) reported 6 minutes ago

  @RogersHelps anything going on with 5g mobile networks today? I have to force my phone to use LTE instead of 5g. If I keep 5g on, mobile data and sms not working

• 
  RIRI (@mzlovergirll) reported 6 minutes ago

  tf is @rogers problem, why is the internet down for hours now? #toronto #rogers

• 
  FeeneyBaggins (@Feeneybaggins) reported 6 minutes ago

  @MapleLeafs @Rogers Hey we need to be doing better to support the @TorontoMarlies How do we help cheer them on ?!

• 
  NLSN (@itsNLSN) reported 7 minutes ago

  @RogersHelps Got the cord but unfortunately the modem itself seems to be the problem. We have a technician scheduled for saturday. Preciate you guys reaching out <3

• 
  Love My 7 Wood (@LoveMy7Wood) reported 12 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Chelle (@traaashpanda) reported 13 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Alexis Gee (@lexomatic) reported 14 minutes ago

  @RogersHelps @mzlovergirll Is this another planned upgrade you forgot to tell people about preventative expectations management is basic customer service

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  J9 (@JnineTre) reported 15 minutes ago

  @RogersHelps All devices. Not on the outage map, but down detector has lots of reports. It drops every few minutes. I've done all the trouble shooting, and the queue to talk to a rep is 86. Been happening since yesterday.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 17 minutes ago

  @DVitous @Rogers I'm just annoyed their customer service is an absolute joke as is their equipment

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 20 minutes ago

  @yegwave I just reported @Rogers to CRTC Stupid scammer ***** I hope it burns to the ground