Rogers outages and service status in Rencontre East, Newfoundland and Labrador
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Rencontre East, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Rencontre East, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rencontre East, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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magenta72 (@valleylily56) reported@Rogers has offshored their customer service since last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs! @CRTCeng @MarkJCarney
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Jacqui (@JacquiKJanes) reported@JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.
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Calvin Ing (@cal920c) reported@JustMeJamie64 @Rogers When I called bell, unless it was an after hours call. It was usually from a Canadian call center. Same with Air Canada. When I called at 2:00 am though, I did get an Indian call center, but thankfully my problem got solved.
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Parafok (@Parafok) reported@JustMeJamie64 @CognizantBeing @Rogers I have Starlink for more than 3 years now. No idea how their customer service is because I never had to call them.
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Robin (@robinthemurr) reported******* came back for a 3rd time and woke me up AGAIN 3 employees who can’t read Once I opened the door to yell at them they gave me the “oh we just saw your sign” no you’re ignorant ***** who don’t give a **** Stay off peoples properties @Rogers unless you are called
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CptNash (@CptNash2) reported@JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.
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Everyman/woman (@1fallandallf1) reported@JustMeJamie64 @Rogers A terrible experience every time. You're right. Why doesn't Rogers stay in Canada and use Canadian labour? Because they are greedy and not loyal to their customers. Their loyalty is to the dollar, money is everything.
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Thoms Foolery (@ThomsFoolery) reported@JustMeJamie64 @Rogers Rogers outsources their help desk to someone else. It is not a Rogers employee you are talking to, but a call centre.
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PattyD_fore (@bigweeels) reported@RogersHelps AI asst. would ask for my name and then ask for me to spell my name and then would ask me to try again and it was never successful. I’d transfer to a CSR and the call would just drop after a msg saying there’s a “high volume of calls at the moment, call back later.”
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Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported@JustMeJamie64 @Rogers They have fired most of their Canadian staff and outsourced overseas! It’s horrible now; cut back customer service, IT help and hours! It’s awful! @Rogers I wish there was an all Canadian company I could give my business to!