Rogers outages and service status in Renfrew, Ontario

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Renfrew, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna Bana (@anzalene91635) reported 7 minutes ago

  @RogersHelps All the same questions as the tech support person and it is very difficult to deal with a company who is unwilling to acknowledge their system is not working and blaming the customer device instead. Down detector is showing multiple issues but nil from Roger's website

• 
  Stuart (@BlueAndWhiteGuy) reported 9 minutes ago

  @Rogers Someone from Rogers Loyalty Department had better call me immediately on my cell that you have in your system immediately or I will go on a social media blitz to let anyone and everyone know what horrific customer service I have received from Rogers.

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 9 minutes ago

  @Rogers @CanadaTelecoms @CRTCeng Please help.

• 
  Elizabeth Bryant (@wheelgirl77) reported 10 minutes ago

  @RogersHelps Talk to the AI is the only advice you can give me? How about fixing this?! Have your tech guys target my building and fix it. I’ve done all the level one tech-support stuff, now it’s on you guys. Why do you always put the onus on the customer to figure it out?

• 
  MACK A (@mack1971) reported 10 minutes ago

  @RogersHelps Would you PLEASE hire more people to answer customer “ service “ lines??? 3 freaking days of trying to reach an operator, not sure why you guys think we have hours to wait on hold to speak a person , absolutely the worst company I deal with

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 13 minutes ago

  @RogersHelps Yes, and I finally got some help yesterday. After an hour and a half. That is 6.5hrs over 2mths waiting for help. This is NOT acceptable! I'm pretty sure the only reason my call got picked up is because I started swearing on hold.

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 22 minutes ago

  I swear @Rogers is the worst phone provider in world and I’m taking legal action against them Every employee there is a joke They all lie , endless charges I have to dispute Since switching to a business account I’ve only gotten worse service I just paid them almost 1000$ to get my bill to zero Confirmed my next bill is 60$ tax in and that will be in going forward My bill is at 0 for awhile , I screenshot wondering what’s happening , then 160$ gets added to my bill They said 80$ suspension fee was added 💀 Rogers I’m coming for you

• 
  Mark Puddephatt 🐝🇬🇧🇪🇺🏁 (@mark_pud) reported 23 minutes ago

  @Rogers outage in Richmond hill, ON for 2 days. Your outage tracker just updates the fix eta by one hour each hour. Useless without a proper eta

• 
  Jasmine Kaur G (@jgarcha) reported 28 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  Dan (@DanMac2014) reported 29 minutes ago

  @MelissaLMRogers @TELUSsupport I’m with @Rogers, great service but all Canadian phone companies are just too expensive- yup, Canadians are definitely getting ripped off in comparison