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Rogers outages and service status in Rexton, New Brunswick

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Rexton, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Rexton, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rexton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • NorrisDarrel
    Darrel Norris (@NorrisDarrel) reported

    @RogersHelps Well, it took being in the queue for 2+ hours, but I have a technician coming tomorrow morning! Thanks for your help.

  • MitchBeaus
    M B (@MitchBeaus) reported

    @Rogers Wow its nice to see you don't value existing business of a decades long customer at all, but a new customer can save almost 40% 👎 2 hours of phone calls for nothing, thank you and have a nice weekend.

  • zohrasool
    Z (@zohrasool) reported

    @RogersHelps I don’t need help “optimizing” my wifi. I need my wifi to work bc that’s what I pay you guys for.

  • simblain
    Simon Blain (@simblain) reported

    Does anyone actually work at @Rogers anymore or is it all crappy AI? Ive been waiting over 2 months for a check and no one there can tell me if its been sent or when it would be sent. Customer service clearly no longer exists there

  • kaleemullah19
    kaleemullah (@kaleemullah19) reported

    @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

  • trish_proulx
    I am Canadian, eh! 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trish_proulx) reported

    Dear @Rogers and @RogersHelps your customer service sucks!!! I have spent 3 days trying to speak to someone on your live chat to resolve my issue. Every time I have been disconnected with less than 5 people ahead of me. This IS unacceptable!!!!

  • jimjam1317
    James Cable (@jimjam1317) reported

    @kaleemullah19 @Rogers Mine has been down since Friday. Made the call to bell after 8 attempts to have rogers fix the problem. Rogers is still down at my home and bell is now running perfectly allowing me to return to work.

  • marisaallen123
    Marisa Allen (@marisaallen123) reported

    @RogersHelps Yes thats been done and makes no difference. Failed on all levels for customer service!

  • jolz256
    The Satirical Citizen (@jolz256) reported

    @Rogers How does one talk to a human customer representative, I have a billing problem I need to urgently discuss with your team unfortunately, all calls are automated to Anna.

  • Topboymurda
    Murdaaa🥶 (@Topboymurda) reported

    @RogersHelps Internet is out , neighbours are doing house work, the workers started digging and then internet out, the line has been cut ..need service tech Asap