Rogers outages and service status in Rexton, New Brunswick

Problems in the last 24 hours in Rexton, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rexton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KookieLuvver (@KLuvver) reported 5 minutes ago

  @Travisdhanraj @Bell @Rogers is worse. My visa expired and tried to update. On hold for over 3h. I called to “add” to my package and that’s how I got through. They told me of some offers and I would think about them. Ten mins later, I get emailed details of my new contract! I never confirmed!

• 
  Ben Singer (@bensinger333) reported 5 minutes ago

  Why does @RogersHelps provide such bad service? 30 minutes on hold, hung up on me without taking the call, and I'm back on hold for another 30 minutes. It's like they're begging me to use a different provider. I hear you guys. I'm on it.

• 
  HeartPatientWaiting🦮 (@HeartPatient105) reported 9 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps Tried the online chat with Brother Printers and they were useless. Certain types of support needed to be provided in different manners. Glad Rogers could help you. I had to dump them for lack of coverage in rural Alberta.

• 
  John Koreen (@MrKoreen) reported 11 minutes ago

  @RogersHelps please help, we've been on hold for +2.5 hrs bc my wife received the msg: "Contact us for assistance. We’ve enhanced your sign in security. To learn more, please contact us and speak with a Rogers Specialist for further assistance" when trying to login to her email

• 
  Col_in_hellifax (@Col_In_Hellifax) reported 12 minutes ago

  @RogersHelps Yes I'm sure its my number. I upgraded my phone since i left the company and had no issues. I did call the business support team first and guess what? they didn't know what was going on and suggested I phone customer care. Everyone I talk to just passes the buck to someone else.

• 
  JP (@JoeyAllegro95) reported 13 minutes ago

  @RogersHelps @GeesDubb Go **** yourself @RogersHelps This is absolutely criminal, and our government needs to step in. They are holding people hostage with no way to get ahold of them.

• 
  Realtor® Paul 🏠🔑 (@PaulLiberatore) reported 13 minutes ago

  @RogersHelps absolutely terrible “service”. Last 3 days on hold for 3 hours each time just to get the call drop when being transferred for the 3rd time. No service provider should have this as their daily standard. People should find alternatives with a solid CS dept asap.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 13 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  Barbergs (@Barbergs) reported 14 minutes ago

  @RogersHelps where is everyone at Roger’s? Did everyone quit? I’ve spent 3 weeks on hold to advise of a move tmrw morning without getting a live person that I’m told I have to. Wtf rogers?

• 
  Grittygirl88 (@grittygirl88) reported 16 minutes ago

  @Rogers On holf for 1 hour on customer care helpline. How is it that you do not have enough customer care representatives.