Rogers outages and service status in Rexton, New Brunswick

Problems in the last 24 hours in Rexton, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rexton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael DelPiero (@MikeDelpieroX) reported 4 minutes ago

  @Grok Instead of spending $500 million on a contract with Vladimir Guerrero Jr., how many additional call centre agents could @Rogers have hired to help reduce customer service backlogs and improve response times—both annually and over the full duration of the contract?

• 
  Chris P Bacon (@pozpiggy86) reported 5 minutes ago

  It's gonna be fun for @Rogers to explain to the courts why they just lost my cellular business today. They CANNOT just create a new service agreement that I did NOT sign, put my signature on it, then claim it's the original agreement. That is CRIMINAL! #CRTC

• 
  John Mctaggart (@Mctinyyc) reported 7 minutes ago

  @RogersHelps seriously 10 minutes to get away from virtual then you say we are busy try and call back later Terrible service as usual

• 
  magenta72 (@valleylily56) reported 9 minutes ago

  @Rogers doesn't have customer service on Sundays now. Their service continues to get worse, more unsolicited scam calls, with fewer options in doing anything about these issues. Not pleased!!! @CRTCeng

• 
  Just a user (@SociallyNumb13) reported 10 minutes ago

  @RogersHelps I tried that, wasn't helpful. Tried contacting customer service over th phone. They said they can't take calls due to unexpected call volumes and chat has a queue over 100 people.

• 
  magenta72 (@valleylily56) reported 10 minutes ago

  @Rogers has offshored their customer service since last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs! @CRTCeng @MarkJCarney

• 
  Julie (@JulieLynnBH) reported 10 minutes ago

  So @Rogers I followed this instruction & was looped through automated services that will not connect me to a person bc I'm not the customer. I'd like an actual call telling me when you'll remove the cable running across the front of my home. Unbelievable you didn't ask permission

• 
  Donald Mitchell (@vanriderfan) reported 11 minutes ago

  @landoncreasy @Rogers @RogersHelps Yet they love to take our money for their sub par service and crappy sports teams.

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  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 15 minutes ago

  @RogersHelps Incognito worked ... not sure what the issue is ... never had this happen before. By the way I had already cleared my cookies and cache and still had the same error on a regular browser screen.

• 
  Manan Sood (@Manansood20) reported 16 minutes ago

  @RogersHelps @Rogers How can your representative promise that this would be disputed, but now no one is taking responsibility ? WHAT A SCAM I’ve already spent almost an hour dealing with this and don’t have another hour to repeat the same issue.