Rogers outages and service status in Richmond, Prince Edward Island

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JQP (@JohnQPublic100) reported 5 minutes ago

  @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

• 
  Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported 6 minutes ago

  Wow.... I've barely had you for a week and @Rogers your customer service already blows

• 
  susan🌴🇨🇦🇬🇧 (@feb0219) reported 7 minutes ago

  @RogersHelps I jus know if tried again, this time I pushed the number to cancel my service!!! Low and behold, my call was answered immediately!!! I was able to talk to a very nice CSR, who was able to take care of my moving services request. It seems the moving option is not a high priority

• 
  J.C. (@jcgamache2001) reported 8 minutes ago

  @RogersHelps 2hrs on hold, I want to cancel now, im mad

• 
  Matthew Johnson (@McJohnson922) reported 8 minutes ago

  @RogersHelps @jayjimshier Hey, that's really stupid you know. Maybe be better at this.

• 
  GodWins (@WasanJajouPart2) reported 9 minutes ago

  Twice I tried to post an issue with @Rogers and despite receiving a message that my post went through, it's not there🤔

• 
  susan🌴🇨🇦🇬🇧 (@feb0219) reported 9 minutes ago

  @RogersHelps Good morning, I am still trying to get through to arrange a move. I called right at 9am this morning. After on hold for 2 hours and 11 minutes, they told me to hang up and try again!! How is it possible I could not have my call answered when calling at 9am???

• 
  Angela F. (@RRCCowner) reported 10 minutes ago

  @Rogers You guys manage Fido. Go ask Terrie Tweedle. He will like this one. I use @FidoSolutions I need two phones and the weirdest payment arrangement ever I’m about to be in the news. I know. It’s ********, clutch your pearls. It’s medical and I’m an awesome person totally worthy of some support from awesome companies. Nice pearls. I need a month to pay my phone bill. TLDR Long story. Whistleblower gets fake donation that locks up my bank account from the GoFundMe. Has Parkinson’s so didn’t renew my DL. need ID to unlock bank account Oh. So not so long. Got ID but receipt from service BC isn’t enough. We need the actual ID so with my banking world disabled I’m kinda stuck. I’ll pay it but I need time to get ID. The phone thing? I hate seeing Brad frustrated because it refuses to hold a charge unless it’s perfect. Right charger. Right pressure on charger by hanging it. Waiting all night and it still has 11%. I’m new at this. But I’m all about justice. Nice to meet you.

• 
  Gord Jones (@JonesyGord) reported 12 minutes ago

  @RogersHelps Why would I waste my time if you can't see what your own network is broadcasting? @OLG_CA @CRTCeng

• 
  Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported 13 minutes ago

  @RogersHelps Where do i start? Mobile app drops internet connection (other streaming apps seemingly do not), recordings missed, recordings saying you're finished watching 5 minutes in. Fast forward or reverse do the opposite. Stop or exit button frequently unresponsive. 2 tvs same issues