Rogers outages and service status in Richmond, Quebec
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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SJ (@cafveteran) reported@Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.
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Kanav Mehta (@KanavMehta7) reported@RogersHelps @Rogers Time to involve CRTC again! Internet down since midnight. No outage alert. Phone call not going through. Outage map down. LOL What a joke of a company!!
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Tracey Brooks (@Traceybaby) reported@RogersHelps 2+ hours on hold and the call is dropped. Called today several times and they don't even connect you due to high volume of calls. Arrangements were made but not honored. Absolute Garbage Service!
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MTF 🇨🇦 (@EhmTEhf) reported@SzydloCarol @JustMeJamie64 @Rogers its just a name like a triage team setup to prevent damage to the rogers image via case escalations to the CRTC
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ams🍉 (@amsinthenorth) reported@RogersHelps It it doesn't work intermittently at home and several areas around Sudbury, none of which are remote or rural. It's the rogers network and im in the process of switching to another provider bc this is beyond ridiculous
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MTF 🇨🇦 (@EhmTEhf) reported@JustMeJamie64 @Rogers There was a documentary a while back which companies use AI to change and hide most of their foreign employee's accents. This has been a trend for most big Canadian companies hosting their support in these countries.
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Deb Moynahan (@vanuckfan56) reportedIt’s now beyond enough @Rogers … since Monday 8am no internet and initially 3-5 hr outage. It’s Tuesday 🤬
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CRM🇨🇦 (@CRMxox) reported@Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....
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NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported@JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.
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🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported@RogersHelps I have 2 serious charges on my bill I need to talk to a person about. Also tech outages in my area since Tuesday! Please call me directly as I refuse to attempt to call again. This is beyond unacceptable service levels.