Rogers outages and service status in Richmond, Quebec

Problems in the last 24 hours in Richmond, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynn Without an E (@Moon_River05) reported 4 minutes ago

  @RogersHelps @Rogers So let me understand, you work it that we cant sync a universal remote to your cable box, and ONLY your remote will work. You dont offer remotes at your stores but must be sent to us BY MAIL. You hijack our ability to watch the service you charge through the nose for until the horse and buggy shows up with your remote. @TELUSsupport what say you? Anything better and im yours

• 
  Aileen O (@AileenMAO) reported 6 minutes ago

  @RogersHelps @Sportsnet Last response I got was "contact sportsnet. Its their issue". Awesome. Way to go guys.

• 
  Dan (@PotunaSalad) reported 7 minutes ago

  @RogersHelps From my experience, the Rogers Ambassador Team is totally useless. They botched my account and flat out lied to me and then made unauthorized changes to my account that even your customer care team can't seem to figure out! 19 year customer that's about to switch!

• 
  Les Knight (@KnightLes90454) reported 7 minutes ago

  @RogersHelps Your online support tells me to call ! But I will try again in a bit 5 hrs so far

• 
  Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported 7 minutes ago

  @RogersHelps Sorry there is no easy way to get help. You are understaffed, you underserve your customers by making it so hard to get help so folks end up here to get quicker responses. I see so many people here with the same complaints. Perhaps @Rogers should pay attention more!

• 
  skiii (@SkiDaPrince) reported 11 minutes ago

  @RogersHelps It really is odd I tried this on my iPhone and my iPad as well as my laptop AND my pc. I’m starting to think this might be on my end. Just a couple months ago I had this issue, figured it out and it was okay. I tried myrogers, Shaw, both apps. I think im too old for this.

• 
  Peter Young (@cy686phtsl) reported 16 minutes ago

  @RogersHelps I demand that this unauthorized suspension be cancelled immediately and my original service agreement be maintained. Furthermore, I expect any 'suspension' or 'restoration' fees associated with this error to be waived or credited back to my account immediately.

• 
  MissFina 🇨🇦🇭🇰🇨🇳 (@Love4Spring) reported 16 minutes ago

  @Rogers STOP calling your customers every day from 833-430-6500. As a mobile service provider, you should know who originates these calls.

• 
  Chris P Bacon (@pozpiggy86) reported 20 minutes ago

  Seriously @Rogers this is getting beyond unacceptable. I have now gone almost an entire 24 hours with no internet because my whole neighborhood is down. I sincerely regret ever signing up for your service! #CRTC

• 
  Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported 21 minutes ago

  This was brilliant - we had tears in our eyes when they made it safely through. Thanks very much to the worst communications company in Canada - @Rogers for forcing me to reboot the box in the middle of it and missing valuable minutes of watching it live.