Rogers Outage Report in Richmond, Estrie, Québec
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lou
(@louiee1) reported
So I ask the Rogers agent that picked up my latest call after I waited 1 hour “how long is the queue for ignite service ... not tech support” answer was 1 hour and 58 minutes. Is that not an indication that something is very wrong !!! @Rogers @RogersHelps @CRTCeng regulators?
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Michelle Fink
(@michfink) reported
@RogersHelps Landline and ignite down - hopeful for a resolution for the am or online learning and WFH will be a bust!
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Calypsa Adrias
(@AdriasCalypsa) reported
@Rogers When people call me from Rogers to sell me plans and I tell them I already have a Rogers bundle, they hang up without saying Thank you. Especially the men, they just rudely hang up. Does Rogers know this?
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{ JSON : Aube } 🥓
(@JasonAube) reported
@Rogers you've got a problem. The emergency response system cuts out your Ignite system.
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Lola Saunders
(@SaundersLola) reported
@Brightstar Utterly the worst customer service experience I have ever witnessed. Your rep is trying to send me an hour away from my home, during a Pandemic, to fix a cracked screen, when there’s an authorized dealer less than a KM from my home. Shameful. @RogersHelps fix this!
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Chloe A
(@ceejalla) reported
@rogers @rogershelps so actually, there is no help, you just tell me to call and wait on hold, and blame the pandemic for your wait times, which have always been atrocious. Why I am your customer?
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Celeste Anderson
(@itsBiiTTERSWEET) reported
They told me that there was a 30 day policy for an address change. I asked if there was a way help work around it since I need a working phone for personal/business and they said, no. The deal ended Jan 4 for $30/month financing. @Rogers called me TODAY, and asked if I wanted to
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George
(@poGosha) reported
@RogersHelps Yea I called support and they said 6hrs. That’s a written off school day.
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Frank Docherty
(@Huaweitographer) reported
@RogersHelps I uninstalled the Rogers NHL app and reinstalled it and still can not sign in from my mobile device. Is it possible I installed the wrong app? Is my account# A-S02171425 active? I can sign in from my computer, however, I don't see link for live chat. Can you call me? 905-213-9324
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Shonali
(@ShonaliLakhani) reported
@RogersHelps I specifically requested no calls during my work hours, but your manager tried to call me during my work hours anyway. Are you genuinely trying to not help me?