Rogers

Rogers Outage Report in Richmond, Estrie, Québec

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, Estrie, Québec 11/28/2025 09:50

November 28: Problems at Rogers

Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • hogarth111 NBA Whisperer (@hogarth111) reported

    @RogersHelps internet is down in Etobicoke with no information regarding it, what is going on

  • pessimism101 Chris Hoey (@pessimism101) reported

    @RogersHelps I do have Sportsnet Now Premium yet I get nothing but a black screen when trying to replay last night's Philadelphia/Boston game on the Ignite app. I can watch it on other apps and I can watch everything else. Rogers needs to stop deflecting blame when it's their issue.

  • mishel24 Mich (@mishel24) reported

    @RogersHelps Then why send me a text offering me data and then charging me $20 for something not working. I’ll be calling for a refund on that

  • mishel24 Mich (@mishel24) reported

    @Rogers WHY IS THERE NO SERVICE 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

  • ashutoshbhatt7 ashutosh bhatt (@ashutoshbhatt7) reported

    @AboutRogers @Rogers I feel like a beggar being a rogers customer. I have to beg my friends to use their personal hotspot because Rogers cant get their **** together. Please restore the Internet in Charlottetown. Change your tag line to “Canada’s worst Network”

  • Gopirai13 Gurpreet Rai, she/her #pronounsmatter, OCT (@Gopirai13) reported

    @RogersHelps thank you to ShawnT for finally giving a semblance of incredible customer service and getting a person who knows the policies of the company they work for. Thank you to him from the business wireless department. Give this guy a training position at the least!

  • jennmacdon Jennifer MacDonald (@jennmacdon) reported

    @RogersHelps @HarsheenSays Looks like many users in the Sault Ste. Marie area are getting Roaming notifications and are being switched to US AT&T. Is Rogers cell service down in this area? Why the switch to a US carrier instead of Bell?

  • parisagreen parisak (@parisagreen) reported

    @RogersHelps It is time to get rid of you. A customer for 20 years and just came back from Europe where paid almost 18/ dollars per day to keep my plan over there till I realized i can pay 30 Euros for a month to have unlimited phone and data plan with a new sim card!!Shame on you for ripping

  • Loopylisa6 Lisa Ward (@Loopylisa6) reported

    @RogersHelps Thank you for your response. Other then wasting my time on hold on the phone to get an update, is there a certain website I can go to to see a map of the outage areas and a time line on what's happening and when it will be fixed?

  • cwrb cwrb1 (@cwrb) reported

    @RogersHelps, ignite phone is down since first noticed at 8:30am. I am in Markham between hwy7, 407.wootten way and 9th line. What is the ETA?