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Rogers outages and service status in Richmond, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Rogers

Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps Great! Will I get a human to address the $200 overcharge? Honestly the fact you have no human (though I assume TB are a human’s initials) to help customers is the fundamental message.

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps 28 hours of no service, and only now has it just come back. How can I get a service credit from @Rogers for the down time?

  • Naturegirl99
    Nancy Barrett (@Naturegirl99) reported

    @RogersHelps No service since Saturday morning. How long eill this one last? I'm so tired of this

  • Xphox_
    Xphox (@Xphox_) reported

    @Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah

  • MissMJTaylor
    Marielle Taylor (@MissMJTaylor) reported

    @RogersHelps Park staff said its been a problem since March for all Rogers users. No one has any mobile data. Just switches to a warning emergency calls only.

  • SultanDick
    jovit (@SultanDick) reported

    @Rogers I need help with my bills, am i at the right place to seek help?

  • ClassicValveDes
    Classic Valve Design (@ClassicValveDes) reported

    @RogersHelps Yes. It's the basic monthly internet service that's going up.

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @Rogers you actually have no concept of customer service. I have been waiting 2 weeks for a modem and have yet to receive it. In Montreal, not in the middle of nowhere…. Montreal.

  • TonyAnjam
    Tony🐶🏒 (@TonyAnjam) reported

    Call Support # of @Rogers website and it says they consolidated all phone lines and to call some other number. Lol? Then I do that and it tells me to "Submit a Review Request" online for my bill issue. I click "Request a Review" and the AI Chat Bot tells me it doesn't understand

  • yenta_girl
    sposa (@yenta_girl) reported

    @Rogers we live in Thornhill our internet is out....is something going on ...is there an outage...tried rebooting but nothing