Rogers outages and service status in Richmond, Quebec

Problems in the last 24 hours in Richmond, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Repenix (@Repenix) reported 55 seconds ago

  @RogersHelps i don't have internet, according to your outage map it should be working and there's no way for me to report the outage as there's a high volume of people already calling in.

• 
  💖✨Wendy✨💖 (@napruneat) reported 2 minutes ago

  @RogersHelps Hi, the picture was going the same as Todd's screenshot was as I was watching the Montreal game last night, hopefully it will be resolved by the Saturday night hockey game. I went on X to see if anyone else was having the same issues.

• 
  NS (@kojam2022) reported 2 minutes ago

  @Rogers Submitted something 3 days ago on your site about service defences. Got an email response right away that I will back within 24 hours. DM you this morn. STILL NOTHING!😡

• 
  CrayCray (@CrayCrayRules) reported 5 minutes ago

  @RogersHelps Mobile network

• 
  🇨🇦 Kent (@kentmaurstad) reported 5 minutes ago

  @Rogers - I have no idea what is going on with you guys. Your online login system isn’t working and I have no clue how to resolve an issue as you require a login and no telephone support. HELP

• 
  Steve Bannon (@SteveBa62341032) reported 6 minutes ago

  How is it possible to represent yourself as a communication company @rogers when you make it as difficult as possible to communicate with you. I'm now an hour and fifteen minutes and no tech yet. Please fire your head of customer service and hire any street vendor or squiggy kid.

• 
  Pav (@hwspav) reported 6 minutes ago

  @Poppins1971 @RogersHelps @suresh__cp Yeah and the link they provided doesn't work. Definitely an issue right now in Ottawa. It dropped at 1140am and hasn't come back up since

• 
  David "Stargate Genius Leader" Hewlett (@dhewlett) reported 8 minutes ago

  Not if you've got the wrong address as we've been trying to explain to your tech support...day 2 back on hold waiting for you, @Rogers!

• 
  Laura (@laurapott) reported 11 minutes ago

  @RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.

• 
  Madam Boring (@Carleey) reported 13 minutes ago

  @RogersHelps Yeah we returned the modem back in January. There were no other devices. When I called yesterday they said we weren't in contract and have to pay the overdue bill before they can cancel again. Do you keep records of all phone calls so I can get them to check December?