Rogers outages and service status in Rocky Harbour, Newfoundland and Labrador

Problems in the last 24 hours in Rocky Harbour, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rocky Harbour, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan (@metalmex21) reported 5 minutes ago

  @RogersHelps having tons of issues with the Jays Winning Innings. I have been a customer for 30 years. This is frustrating.

• 
  Jeff Molnar (@jeffmolnar) reported 6 minutes ago

  Going on 3 hours without internet or cable and @Rogers still says the outage is being assessed. Might be time to finally make the switch to Bell.

• 
  SvanjuMedia (@SvanjuMedia) reported 9 minutes ago

  @DeepakDeep63276 @RogersHelps Two hours on hold and Rogers still expects you to keep chasing them? Don't keep waiting. Google "CCTS complaint form" and select the first result. Rogers is required to follow up with you. Work smarter, not harder. #Rogers @Rogers

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 10 minutes ago

  @RogersHelps You don't actually but if you want to hear me in the ohine, its recorded. I have been calling you guys for 2mths now. Evening, weekend, middle of the day, morning, online, & twitter. No one answers for 45mins. I have NEVER had this problem before. Is everyone replaced with AI?

• 
  🤍♐️ (@barrosxo) reported 11 minutes ago

  @RogersHelps worst customer experience I’ve ever had. Kept me on hold for over two hours to just hang up on me and tell me your closed and to call again tomorrow? After over 10 years of loyal service this is ridiculous..

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 13 minutes ago

  @RogersHelps Well the phone lines are going down in the technical support team. Being disconnected every 16 to 19 minutes and I’m 4 deep in queue on the chat. We need to declare this an outage on TV NOW!!!!! This has been a problem since 11am Central Time.

• 
  Steph (@Stephy_72) reported 15 minutes ago

  @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 16 minutes ago

  @RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 18 minutes ago

  I swear @Rogers is the worst phone provider in world and I’m taking legal action against them Every employee there is a joke They all lie , endless charges I have to dispute Since switching to a business account I’ve only gotten worse service I just paid them almost 1000$ to get my bill to zero Confirmed my next bill is 60$ tax in and that will be in going forward My bill is at 0 for awhile , I screenshot wondering what’s happening , then 160$ gets added to my bill They said 80$ suspension fee was added 💀 Rogers I’m coming for you

• 
  Free & Fair (@CanadaMate) reported 19 minutes ago

  @RogersHelps @Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers this morning 👎