Rogers outages and service status in Rocky Harbour, Newfoundland and Labrador

Problems in the last 24 hours in Rocky Harbour, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rocky Harbour, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  これは何の意味もありません (@TRSbizarro) reported 3 minutes ago

  @RogersHelps @towerguymatt Why? YOU should know when YOUR service is down. It should NOT be on the customer to notify YOU about YOUR OWN BUSINESS!!! The level of laziness within this industry is embarrassing to the human race.

• 
  sarah (@dawnthehorizon) reported 4 minutes ago

  @Rogers @RogersHelps very tired of losing service in my own home and it being in SOS. I’ve never had this issue until I upgraded my phone to one that has 5G. Your customer service is also almost impossible to ever reach to talk to someone about this issue.

• 
  Burnstation3D (@Burnstation3D) reported 10 minutes ago

  @MactelecomN @Rogers That's actually considered a tripping hazard, tech should of booked it in as special request order to direct bury, if direct bury can not be done then they are usually required to direct bore a duct under the paved areas or concrete if they don't want to cut it. The Op manager for that area likely doesn't care or want to budget for it, the local contractors won't touch it or put it in the ground until the orders are given and $ given out by corp. Realistically they should of denied service to this home until one of those things could be done, unless it was to replace an existing working service line that is. I worked for Eastlink in the Martimes for almost 15 years, we had some strict standards on this sorta thing.

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 10 minutes ago

  I better get a ******* refund on my internet bill. I’ve had no internet connection since this morning. Your ****-*** AI support hasn’t helped with anything. It has only added to my frustration. I wasn’t able to WFH today because of this @Rogers

• 
  ひSooSuaveひ (@BrizzySK) reported 10 minutes ago

  @Rogers fix your network ASAP ! this is unacceptable first you guys had an outage now this is the 2nd time people have go thru this unfortunately.

• 
  Tarik K (@race207_1) reported 11 minutes ago

  @Notatrainer @ShiDavidi I don't know why @Rogers signed Ross Atkins and Mark Shapiro it makes no sense because they're terrible at the job

• 
  sarah (@dawnthehorizon) reported 15 minutes ago

  @RogersHelps I understand how that may work for just making calls. But if my boyfriend or friends only receive texts via SMS or RCS, but I have no service to text them, how would me using wifi work? Because I’ve tried and it doesn’t send the texts

• 
  Simon Blain (@simblain) reported 16 minutes ago

  Does anyone actually work at @Rogers anymore or is it all crappy AI? Ive been waiting over 2 months for a check and no one there can tell me if its been sent or when it would be sent. Customer service clearly no longer exists there

• 
  sarah (@dawnthehorizon) reported 18 minutes ago

  @RogersHelps It mostly happens at home, and in and around the area I live. I’ve never had this issue before using Roger’s services so it is very frustrating that my service is spotty in my own home. Unfortunately not everyone I text or call uses wifi for their messaging.

• 
  Carole Gagne (@CaroleGagne108) reported 18 minutes ago

  @RogersHelps so email con firmation at my GMAIL since no longer have shaw nor rogers mail!!!! Doh! I paid internet, home phone I did not USE( $159/ MONTH) since moved away, for 3 years JUST to keep my shaw email alive. You SWINDLERS GREEDY Now FINALLY I shut down EVERYTHING!