Rogers outages and service status in Saguenay, Quebec

Problems in the last 24 hours in Saguenay, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saguenay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mariam J. Karim (@MariamJKarim) reported 8 minutes ago from York, Ontario

  @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

• 
  Nicole (@DiceNine) reported 8 minutes ago

  @RogersHelps been on hold for over 40 minutes with business support. My phones are not accepting incoming calls. Rebooted the system, unplugged each line, is there an outage? Burnaby BC

• 
  Christine Grimshaw (@ChrissyGrim) reported 10 minutes ago

  @RogersHelps I am having a horrible time getting any kind of customer service. Anytime I call I’m on hold forever or if I try and chat I’m usually start at 99 and I don’t have that kind of time.. I was supposed to get a $200 credit and it never appeared and I’m pissed

• 
  Sideshow Mill (@amillsap29) reported 11 minutes ago

  @RogersHelps Thanks. I have the super sports package, and on Saturday night the broadcast of the Barrie Colts playoff game ended after 3 periods. I missed the whole overtime. I know nothing can be done now, but wanted to call attention to it so it hopefully never happens again.

• 
  Rick Blaine (@JayJjtml555) reported 13 minutes ago

  @RogersHelps ..so after 3 months calling and sending emails, ad messaging on here Rogers actually got someone to get it straightened out....So I get my phone today...go to their welcome email and hit the link provided to set up phone...One wd think Rogers would have a link that doesn't go to a webpage of theirs that say 'OOPS..wrong page]..this is a continuation of a very dark insane comedy of errors from these people..How many others got phones and hit the same link and Rogers doesn't fix it???

• 
  Lynne Pelser (@LynnePelser) reported 16 minutes ago

  @Rogers @CRTCeng Easter weekend. Multiple outages. Inability to worship on any device & zero warning. Why is it Canadians cannot have reliable internet service or choice in providers? Absolute failure @rogers

• 
  Atul Prajapati (@Atul_Prajapati_) reported 17 minutes ago

  Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada

• 
  ward wilson (@DJWardWilson) reported 18 minutes ago

  @RogersHelps what do you think “grandfathered” means? my TV package - as expensive as it already is - would cost even more if I had to get all the same channels with a combination of your current packages THIS IS HOW YOU REWARD A 27 YEAR SHAW CUSTOMER? BY ENDLESSLY GOUGING THEM???? 😡😡😡

• 
  Atul Prajapati (@Atul_Prajapati_) reported 21 minutes ago

  @Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada

• 
  Jordan McIntosh 🇨🇦🇺🇦 (@bobpoh4) reported 22 minutes ago

  @RogersHelps Thanks, I can see the outage in the area, but doesn't seem to show an estimated time.