Rogers outages and service status in Saguenay, Quebec

Problems in the last 24 hours in Saguenay, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saguenay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Don Bradshaw (@RealDonBradshaw) reported 5 minutes ago

  In any other market, the media would be all over the ‘Homer’ #Hoffman story until he was chased out of town. But, when the #BlueJays TV and radio analysts are getting paid by the Jays’ parent company @Rogers, they will never harshly criticize him. #BlueJays50

• 
  Jacob Legein, CPA (@PeachFinancial) reported 9 minutes ago

  @RogersHelps I’m not even a Roger’s customer when I call I need a phone number for my account - the link you gave me does not have any option for what I need

• 
  a (@shynewsguy) reported 10 minutes ago

  @RogersHelps Roger's needs to do better. Internet stopped working so I called and wait was too long but automated message said use AI Anna. I tried but didn't get anywhere, she is useless. Finally connected to chat support but was disconnected immediately due to high volumes.

• 
  Brad (@BallKnowerBrad) reported 11 minutes ago

  Hey @Rogers @Sportsnet fix your audio - this is the Eastern Conference final not an Ottawa Senators game #gohabsgo

• 
  Wayne Timbers (@Wtimbers) reported 13 minutes ago

  @RogersHelps @mondoggg Everything is down in Ottawa right now it seems

• 
  David "Stargate Genius Leader" Hewlett (@dhewlett) reported 14 minutes ago

  Hey, is there a @Rogers nerd out there who wants to help me get my 82 year old mum's internet installed? She's in tech support hell...day two on the phone explaining that you're trying to install the new service at the old address!!? On Stargate I'd just yell at Zelenka...but this is on you!

• 
  sarah (@dawnthehorizon) reported 16 minutes ago

  @RogersHelps @Rogers having issues with my service and cellular data, cannot connect to either and have done all the troubleshooting possible

• 
  Ranjan Soni (@_RanjanSoni) reported 19 minutes ago

  @stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes

• 
  hitesh (@vohra_hitesh007) reported 20 minutes ago

  @Rogers customer care is one of the most pathetic service I have ever experienced. In the past hour, I have talked to 3 different agents to cancel my account only to be put on hold for 20mins. Just Pathetic @RogersHelps

• 
  Mamma Bear🇨🇦 (@islgalwrites) reported 22 minutes ago

  @ChemicalHolly @Rogers In my experience dealing with Shaw was far superior than Telus. Now having to deal with Rogers for an issue it was hell. Gaslighting, trouble understanding and speaking English. Escalation leading nowhere. This take over did them no favours in my opinion.