Rogers outages and service status in Saguenay, Quebec

Problems in the last 24 hours in Saguenay, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saguenay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elif (@elfkarakass) reported 3 minutes ago

  @barrosxo @RogersHelps @Myles_Nerd1 might help

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  David Spence (@CTVdavidspence) reported 3 minutes ago

  When I worked for @Rogers, all of us had to take customer service training. Even those of us not in public facing jobs. That was more than ten years ago. Just something that came to mind as I spend my second DAY on hold with Rogers tech support.

• 
  Jonathan Mason (@masonstcc) reported 5 minutes ago

  My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.

• 
  Nirmal Nanda (@ImNirmalnanda) reported 6 minutes ago

  @RogersHelps I've been a customer for over 12 years and my contract expires this month. I've contacted customer service several times but have received different pricing each time. Could someone review my account and provide the best available renewal offer?

• 
  s. (@silmapps) reported 6 minutes ago

  It's hilarious that @Rogers is a communications company. The communication between departments within the company is abysmal. I'm so sick of their bs for someone who's been a client of theirs for over 20 years. They treat their loyal, never missed a payment customers like ****

• 
  Adam Pankratz (@adamjpankratz) reported 12 minutes ago

  @Rogers your Xfinity app doesn’t work and your service since you took over Shaw is brutal. It the embodiment of why competition is needed in this country. Awful.

• 
  PoolBoy🧲🌊🐙🐬🐳 (@JTown604) reported 14 minutes ago

  @Rogers Your customer service, and fraud dept are brutal to deal with

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  Mala Moragain 🇺🇸🇨🇦 (@MalaMoragain13) reported 14 minutes ago

  @BudgetOrganics @TorontoPolice @Rogers I suppose you didn’t read the full post then. I have records of Roger’s telling the CRTC it was by police direction. Maybe I wasn’t clear on that point? Either way, I never authorized a device protection program with Rogers. They activated at the insistence of cops with an agenda

• 
  Michael DelPiero (@MikeDelpieroX) reported 15 minutes ago

  @myrnalambert @RogersHelps @Rogers Sounds like you’re stuck in their loop where support won’t solve it without the one person you can’t reach. At this point the only path that actually forces resolution is going through the CCTS complaint route (details on my page) otherwise it just gets bounced between agents.

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 16 minutes ago

  @RogersHelps This needs to be declared an outage or an onside tech needs to swap out TV boxes today or tonight.