Rogers outages and service status in Saint-André-Avellin, Quebec

Problems in the last 24 hours in Saint-André-Avellin, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-André-Avellin, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LifestyleDigs (@TheLifestyleDig) reported 6 minutes ago

  Tried to do an online purchase with my @Rogers Mastercard and they sent me a text security code to complete the sale. Waited and waited. It never came. Used a different form of payment. Nearly 2 hours later Rogers finally texts me the code LOL! Talk about timely - NOT!

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 6 minutes ago

  @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

• 
  DavidKoroma.eth (@D_A_Koroma) reported 6 minutes ago

  So, @Rogers has just given up on human customer service?… This AI hellscape is so frustrating…

• 
  Ege Peskircioglu (@egepesk) reported 7 minutes ago

  @RogersHelps Internet down 5+ hours in Toronto, Dupont Area. I’ve now been on hold 1.5 hours and live chat keeps disconnecting. My entire business depends on receiving and transferring large files to clients and I have lost a full workday. need help asap.

• 
  Dom (@NorthsideJane_D) reported 10 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

• 
  Canucks Big Picture Analysis (@CanukBigPicture) reported 13 minutes ago

  @princessrica84 @Sportsnet @Rogers Unfortunately, this market can't sustain sports radio. I don't think there is enough fan support. We have seen it fail 3 times already. Maybe someone will do something to fill the void.

• 
  LifestyleDigs (@TheLifestyleDig) reported 16 minutes ago

  Just got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?

• 
  KIRO Service Consultation (@ampharan) reported 18 minutes ago

  @RogersHelps we closed our account in October 2025, finally got our refund then you decide to bill us for roaming. What is your problem?

• 
  Allan 3 (@Agent365) reported 18 minutes ago

  @RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.

• 
  BNKB (@banknotekb) reported 19 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?