Rogers outages and service status in Saint-André-Avellin, Quebec

Problems in the last 24 hours in Saint-André-Avellin, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-André-Avellin, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nimo_07 (@nitz380) reported 1 minute ago

  @RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection

• 
  Trey (@rocko_ca) reported 3 minutes ago

  Trying to call @Rogers to getting a shipping label . Been on hold for over an hour . Hey @Rogers you do know @amazonca gives you a shipping label from their website right ? Get with the times . I never had to wait this long for Shaw to answer 🤬 #rogers #InternetWiFi #canada

• 
  Randy (@randyvancity) reported 8 minutes ago

  @Millergram33 @Rogers Customer service sucks They got some stupid AI bullshit and when you ask for a live agent it says calls are at a all time high and please call back later. Then hangs up on me. It’s been 2 months now I can never get through 611. I can only get through the chat through the app

• 
  A Nir (@Zeuxis00) reported 8 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Richard Miller (@Millergram33) reported 11 minutes ago

  @RogersHelps I have a malignant brain tumour, your company is not customer service friendly at all!!

• 
  Rita (@ritasummerstar) reported 11 minutes ago

  @RogersHelps you just disconnect calls now and tell customers to call back later? What ******** kind of customer service is that?

• 
  wes (@ohmyslaf) reported 11 minutes ago

  @Rogers @RogersHelps Fix it now I'm tired of you guys

• 
  Paul Alberstat (@alberstat) reported 14 minutes ago

  @Rogers Hey Rogers. Do you consider a customer trying to talk to technical support waiting on hold for more than 45 minutes acceptable especially when it has to do with the poor performance of your network? No one should have to wait for an hour or more to get an issue resolved!

• 
  Carrie Longbottom (@csboucher78) reported 18 minutes ago

  @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

• 
  Jd (@ProfesorRefer) reported 18 minutes ago

  @JayGenXer @Rogers I refuse to ever deal with them, the worst company ever.