Rogers outages and service status in Saint Andrews, New Brunswick

Problems in the last 24 hours in Saint Andrews, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint Andrews, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  travisrenney (@travisrenney) reported 5 minutes ago

  @RogersHelps Answer the phone in the call centre. Have an objective to have hold times of less and three to five minutes. Being on hold literally for hours is the worst customer service ever. Customers don’t need new packages, deals offers, advertising. Investment in customer support.

• 
  Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported 6 minutes ago

  @Rogers network is really broken in Vancouver or all of MetroVAN As soon as I go to US with Canadian Rogers network everything just gets much better. It's really sad to see it can't be improved for Canadians 1st. BTW this is same for Bell so that's not better either

• 
  CircularLogic (@CircularLogic89) reported 7 minutes ago

  @Amildeeba @RogersHelps If you got call then either airplane mode not working properly or Wifi-calling. The call connected so there would be charges.

• 
  Abbas Naqvi (@sakzaan) reported 7 minutes ago

  @RogersHelps The call center doesnt know anything!!! I have been bounced around to 5 agents on a 30 minute call with some being rude some being kind BUT WITH NO SOLUTION! I NEED TO TALK TO A SUPERVISOR AND NO ONE WILL HELP ME

• 
  Mike Drake (@MikeD340706) reported 9 minutes ago

  @RogersHelps Many times over it went to the CCTS and I'm still waiting and I sent an email to the ombudsman. 10 years as a loyal customer and this is how Roger's treats its customers. I left and went to bell and now they want to charge me an early termination fee for a phone they lost.

• 
  Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported 16 minutes ago

  This was brilliant - we had tears in our eyes when they made it safely through. Thanks very much to the worst communications company in Canada - @Rogers for forcing me to reboot the box in the middle of it and missing valuable minutes of watching it live.

• 
  Mike1782 (@Mike17823) reported 16 minutes ago

  @RogersHelps Wow I can’t even get through to the mobility part cause they are experiencing lots of falls. This is getting to be a joke already. 2 days in a row I’ve tried calling them for help.

• 
  travisrenney (@travisrenney) reported 17 minutes ago

  @RogersHelps @MannySforza If customer support is important to Rogers they would have more support personnel and lower wait times for customers. Do better Rogers.

• 
  Danny Galea (@dannygalea99) reported 18 minutes ago

  @sidseixeiroshow @Sid_Seixeiro @Rogers is going to treat #leafsforever like they did with the Blue Jays for a long time: squeeze it for every red cent they can get. They know the Leafs print money. They know people will pay $100 for a selfie. Get ready for corporate malaise.

• 
  Ann (@Yvrscribe) reported 20 minutes ago

  @RogersHelps my elderly mother's landline doesn't work nor does her TV. Her phone is literally her lifeline. We called and said a technician would come by Tuesday. This is not acceptable. Please help us.