Rogers outages and service status in Saint-Charles-Borromée, Quebec

Problems in the last 24 hours in Saint-Charles-Borromée, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Charles-Borromée, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Master Iceman (@themastericeman) reported 4 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  Breeze (@chester43998848) reported 5 minutes ago

  @Ady_Co @RogersHelps Forget Roger's, they're useless. I have Starlink here in Windsor. I can take it anywhere! It's never been down. More expensive, but you get what you paid for!

• 
  MTF 🇨🇦 (@EhmTEhf) reported 9 minutes ago

  @SzydloCarol @JustMeJamie64 @Rogers its just a name like a triage team setup to prevent damage to the rogers image via case escalations to the CRTC

• 
  djlennywhelan (@djlennywhelan) reported 10 minutes ago

  @RogersHelps can someone answer a phone?? On hold for over 2 hours, and it’s the third time this week! Either pick up, or let us book a service appointment online. This is garbage! @Rogers

• 
  Abi 💜 (@h_abi16) reported 10 minutes ago

  @RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.

• 
  pledgeboyisqb1 (@pledgeboymob) reported 11 minutes ago

  @EdmontonOilers @Rogers not bad

• 
  Rob Meekel (@RobMeekel) reported 12 minutes ago

  OMG @Rogers is such a piece of **** company. They completely changed their 611 dial in system to pay an account to AI to make things exponentially more difficult. Previously I could type in a few Numbers baddy bing baddy boom done finito get on with my day. Nope now I gotta AI

• 
  gracos2011 (@gracos2011) reported 12 minutes ago

  Rogers outage in Whitby; 3rd time in a week; we'll done in providing unreliable service @Rogers @RogersHelps @ROGERStvDurham

• 
  Presidente (@ButteryBudz) reported 13 minutes ago

  @Rogers your customer service representatives are absolute ****** morons. Been trying to add channels to my cable pack for 3 ******* hours now. Please employee ANYONE who speaks English.

• 
  Parafok (@Parafok) reported 14 minutes ago

  @JustMeJamie64 @CognizantBeing @Rogers I have Starlink for more than 3 years now. No idea how their customer service is because I never had to call them.