Rogers outages and service status in Saint-Charles-Borromée, Quebec

Problems in the last 24 hours in Saint-Charles-Borromée, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Charles-Borromée, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrea JA (@Godblessedchild) reported 2 minutes ago

  Trying to reach you since Monday with no response! I urgently need help with a pending move and need internet to work. This customer service is beyond disappointing. Someone needs to contact me ASAP! @Rogers

• 
  OUT N ABOUT with Yours Truly LIZZO C (@outnaboutlizzoc) reported 3 minutes ago

  No internet connection @RogersHelps is there an outage? I need to be reimbursed for the inconvenience! August 25, 2026 || 4:07pm ||

• 
  Ria Riaz (@RoastedKeyboard) reported 3 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 15 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  Happyinretirement (@Happyinret69930) reported 19 minutes ago

  @RogersHelps sat on hold for Shaw direct service for well over an hour and call dropped. Am now on another long hold. Can you help me over messages?

• 
  Brian (@Briancobalt) reported 19 minutes ago

  I needed help switching to a new phone, the esim isn't moving. I read all self help stuff but the new and old phones just won't communicate. I tried twice with online chat, getting in the queue just to have my chat ended as soon as it was my turn. @RogersHelps

• 
  quaffer (@quaffer) reported 21 minutes ago

  I have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/

• 
  Tony (@Tony45190554669) reported 22 minutes ago

  @Rogers Day 1 trying to connect a service with a failed app and AI customer service garbage = negative results with Hating Rogers! Day 2, 10 minutes total and speaking to a human being = Problem solved! You need to rethink this and appreciate your humans more!

• 
  🥢⟭⟬ Into the ☀️ (@HOT7forever) reported 23 minutes ago

  I just noticed they increased all my phone lines by $5 so they could invest in providing better service. @Rogers charging ppl more when your service continues to get worse is just ridiculous.

• 
  Mitchell Tremblay (@ODSPoor) reported 24 minutes ago

  @OntarioFrugal @RogersHelps It was lucky mobile right? They said my online debit credit card failed the auto deposit requirements. @LuckyMobileCan didn't help at all..