Rogers outages and service status in Saint-Denis-sur-Richelieu, Quebec

Problems in the last 24 hours in Saint-Denis-sur-Richelieu, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Denis-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tahseen Rahman (@Tahseen_Rahman) reported 5 minutes ago

  @tobi @Rogers A silent carrier update breaking hotspot with zero release notes, discovered while stuck in traffic — that's a genuinely terrible way to find out. Carrier software QA is some of the worst in the industry precisely because customers have nowhere else to go.

• 
  Wayne Timbers (@Wtimbers) reported 6 minutes ago

  @RogersHelps @mondoggg Everything is down in Ottawa right now it seems

• 
  jc (@JMCInformation) reported 6 minutes ago

  Have a problem with your Internet provider? #Rogers @Rogers Contact: The CCTS helps customers and small businesses in Canada resolve complaints related to mobile, home phone, Internet and television services. I'll let you know if this works.

• 
  Les Williams (@leswilliams2) reported 10 minutes ago

  Is there any company worse at customer service than @rogers ? I’m in a hospital and waited 2 hrs. to speak to a human before giving up.

• 
  DWIT 3D & Laser (@Dwit3d) reported 13 minutes ago

  @Rogers I have been on the phone now for over 3 hours trying to fix an issue that YOU caused. Transferred from one department to another, then back to the original department and still waiting. You make me want to cancel ALL of my services with you. This is not right!

• 
  Brian Kusiewicz (@BKOttawa) reported 17 minutes ago

  @RogersHelps It was tied to canceling internet and TV services. Charging $745.80 after 20+ years as a customer feels excessive, especially when competitors cap these fees far lower. I’m asking Rogers to review this situation and provide a fair resolution for a long-time customer.

• 
  CircularLogic (@CircularLogic89) reported 17 minutes ago

  @laurenrjacobs @RogersHelps While a regular mobile SIM might work in a Wireless Home Phone device, that would still be using its original mobile plan. If you wished the WHP service, you would need a new SIM dedicated for that service. It isn't possible to change the SIM's service type.

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  Poppins 🇨🇦 (@Poppins1971) reported 18 minutes ago

  @RogersHelps @suresh__cp When several people say they are in Ottawa are having issues, maybe it’s not our problem, but a Roger’s issue. Yes, I have restated my modem. No, it didn’t help. Thank you.

• 
  If a tree falls in the woods we'll hear (@for_vaughan) reported 22 minutes ago

  @RogersHelps i have repeatedly. they knock at every door. They also call non-stop. (on a no call list) Dug up our front lawn 6 years in a row for our neighbour who Rogers can't seem to get proper service to. Do you really think this behaviour will get you more customers? Rogers is a menace

• 
  Chris (@cdormsy) reported 24 minutes ago

  @Ferreira_nszuki @Rogers They cut the service to the town I’m in. I have to drive 30 km just to check voice mail. I pay $118/ month for the ability to text if I’m in the right area. 17 months left in a contract and do you think these asshats will do anything?