Rogers outages and service status in Sainte-Anne-des-Monts, Quebec

Problems in the last 24 hours in Sainte-Anne-des-Monts, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sainte-Anne-des-Monts, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bryan H (@bryhelix) reported 4 minutes ago

  @Rogers my phone was stolen this evening (732 PT). Your virtual assistant Ana is lovely but appears to have been imbibing in some sort of AI Apertif and isnt getting help how I need it. Current situaion: I literally cant talk to you on the phone but have many client calls still

• 
  Howard Knopf (@howardknopf) reported 5 minutes ago

  @Rogers @RogersHelps new AI interface is WORSE THAN HORRIBLE. The online support is also AWFUL.

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 5 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  Mitchell Tremblay (@ODSPoor) reported 9 minutes ago

  @OntarioFrugal @RogersHelps Thanks but Rogers won't help me, I owe from decades ago when I became homeless and their cable box was lost. I think chatr or fizz prepaid is my best option... My credit score is the worst it can be. Thank you tho.

• 
  @HolyDegenerate (@RandySaretzky) reported 9 minutes ago

  @RogersHelps @outnaboutlizzoc I’m on hold to cancel EVERYTHING. On hold yesterday for 2 hours. Iv had it with the horrible customer service and over charging

• 
  Rina Alexis ♏♋♏ (@Rinah75) reported 11 minutes ago

  @ImpatienTourist @Rogers Didn't get me anywhere and i spend hours and hours on hold with them. @Rogers has THE WORST CUSTOMER SERVICE IN CANADA. I'll be switching carriers in December when my contract ends!

• 
  Sydella (@newfiegirlrules) reported 12 minutes ago

  @RogersHelps I would appreciate someone contacting me directly since trying to get to the appropriate dept doesn't seem to be possible through so called "customer service"

• 
  LifestyleDigs (@TheLifestyleDig) reported 14 minutes ago

  Just got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?

• 
  _.damien5 (@damienvermande5) reported 15 minutes ago

  @RogersHelps can someone please address these issues? I need wifi asap and I’ve had an outage since this morning with no help at all?

• 
  TheChefTrevor (@TheChefTrevor) reported 16 minutes ago

  Hey… @Rogers… Remember when the @BlueJays were that close to winning the World Series five times last fall and failed every time? Yeah… let’s rewatch all of that **** again so you can sell more phones and Internet contracts! ******* idiots! #TheBlueJaysWay