Rogers outages and service status in Sainte-Marcelline-de-Kildare, Quebec

Problems in the last 24 hours in Sainte-Marcelline-de-Kildare, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sainte-Marcelline-de-Kildare, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carolee Herbert (@Cherbert50) reported 11 minutes ago

  @Rogers Too bad you folks never pick up the phone! Tried to get a hold of Roger’s/Shaw for 3 days with wait times on hold of 2-3 hrs finally giving up each day! Cancelling services if I can ever get a hold of someone. Customer since 2005. So sad!!!

• 
  The Impatient Tourist (@ImpatienTourist) reported 14 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  ＲẸ𝔹乇ㄥ 𝐖ⓘ𝔱𝔥 𝒶 ６ ŞⓉг𝕀𝓷ⓖ (@PingYong1634207) reported 15 minutes ago

  @HILITINGHOCKEY @Rogers @Sportsnet Rogers sucks the most. Years ago I worked for them and quit because of the way they did business.

• 
  Sharon (@TheSharonHope) reported 16 minutes ago

  @Rogers why is your wifi never working? How am I supposed to work from home now?

• 
  GoJays (@GoJays) reported 21 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  BNKB (@banknotekb) reported 21 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Ria Riaz (@RoastedKeyboard) reported 22 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Bonnie Lee (@stitchlady) reported 23 minutes ago

  @RogersHelps the batteries in my remote were down to 56% so I put new batteries in but it still says 56%. I used brand new batteries. I’ve had this happen before with remotes. I even restarted my TV box. Why doesn’t it show the batteries at 100%?

• 
  quaffer (@quaffer) reported 24 minutes ago

  /2 I am locked out of paying services because no one @rogers will help. Unacceptable service. Terrible support. Useless service.

• 
  BURNSY99 (@rgross36) reported 25 minutes ago

  HEY @MAPLELEAFS fans. YOU wonder why #LEAFS ticket prices are SKYROCKETING this year?. Ya see their HAPLESS OWNER @ROGERS spending BIG $$ on BELOVED @BLUEJAYS. I mean a HALL OF EXCELLENCE WTF? So HOCKEY fans PAY the BILL. Thats all LEAFS are good for anymore. MILKING HOCKEY FANS