Rogers outages and service status in Sainte-Marcelline-de-Kildare, Quebec

Problems in the last 24 hours in Sainte-Marcelline-de-Kildare, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sainte-Marcelline-de-Kildare, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abi 💜 (@h_abi16) reported 7 minutes ago

  @RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.

• 
  SJ (@cafveteran) reported 12 minutes ago

  @Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.

• 
  Kai (@nailwurm) reported 13 minutes ago

  @odugwamen20 @RogersHelps Multiple people are saying the estimated resolution time is 8PM EST 😒

• 
  Julie Forrest (@jforrest) reported 14 minutes ago

  I’m sorry, Marina. Welcome to Canada. @RogersHelps is the worst (except maybe next to @AirCanada)

• 
  ♊️ 🇬🇾 (@Numbuuh5) reported 19 minutes ago

  @dabiggbaee @Rogers AND DROP THE DAMN PRICES WHILST Y’ALL AT IT.

• 
  Rob Meekel (@RobMeekel) reported 19 minutes ago

  OMG @Rogers is such a piece of **** company. They completely changed their 611 dial in system to pay an account to AI to make things exponentially more difficult. Previously I could type in a few Numbers baddy bing baddy boom done finito get on with my day. Nope now I gotta AI

• 
  MTF 🇨🇦 (@EhmTEhf) reported 24 minutes ago

  @JustMeJamie64 @Cdhd123 @Rogers gotta love "one view" no more Vision 21 access. so ya everything needs a manager now. I used to have V21 access and never needed a manager. Unless it was revenue based.

• 
  Cheryl (@CCintoronto) reported 25 minutes ago

  @RogersHelps @Rogers Does anyone answer your support line ever?

• 
  Leafs Fan (@1967leafs1967) reported 28 minutes ago

  Hey @Rogers, I get a call from your people almost literally every day. Without fail. I’ve tried asking them to take me off their list but they don’t care. I can tell you that you can offer me free services and I wouldn’t sign up with you ******* just for the way you harass me.

• 
  Jane Drover (@hindsightjane) reported 31 minutes ago

  @RogersHelps It took 55 minutes on hold to reach a human and then more time for a solution. The solution would have involved many hours of my life, so I chose to live with the problem.