Rogers Outage Report in Sainte-Martine, Montérégie, Québec

@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.

I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤

@Rogers @Apple My iphone battery sucks, how can I fix it

@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR

hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.

@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

@RogersHelps I hope you find my dm soon and got to get a solution.

@RogersHelps How much loud will I have to speak for you to hear my problem? 😲

@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

@Rogers ...getting back to me for the details of this horrible situation.

@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers

@NBOtoronto @Rogers you guys need to fix your sportsnet scheduling

@RogersBiz This movie was already written. Demolition man. They introduced technology to make things better yet we have more problems then ever. Cars, fridges and most appliances that don’t last very long anymore.

@Rogers are you down again in Ontario? Honestly get you act together. #wtf #rogersoutage

@RogersHelps It is… but why is it $12/day and no other options? 16 days is like $250 - that is crazy! How about some compensation for my disaster today? And helping @Rogers with another one of their big errors? I am pretty close to changing to Bell at this point! Poor choices & service.

Whatever happened to that $400 credit @Rogers was supposed to give us for screwing with our service for those few days?

@RogersHelps Account number: 656373230 Current Bill Total: $299.36 Total includes: • Past due amount of $112.10 - required immediately. • Current bill of $187.26, required by Aug 31, 2022..... so where's the credit for the outage?

@Rogers funny how you guys hound people to pay their bills but you can’t even give reliable 5G service #shameonyou #imout #bellmedia

@RogersHelps, seriously someone needs to look into technical issues we are facing for last 2 months, frustrating!

@RogersHelps how does your "Ignite Wi-Fi Satisfaction Guarantee" work? I haven't been satisfied with your service since 2021, so any information would be greatly appreciated

Hi @RogersHelps the cable just went out at my home. I already rebooted the NextBox but it's hanging on the -01- on the display. Please help!