Rogers Outage in Saint John West, New Brunswick/Nouveau-Brunswick

@RogersHelps Internet gone! Is there a known issue right now in the Saint John Area? Have tried rebooting the modem and getting no where.

@jothone96 @RogersHelps Don’t do it. Their TV service is actually better, their internet is I find to be about the same, and the price is right. But I apparently owe the $425 for service at a house that I’ve never been to. LOL

Switched to @RogersHelps Ignite from @Bell last week. What a mistake! Haven’t had the service a week and somehow Rogers linked my account another customer’s who apparently owes them money. When I call to have it fixed, customer care is terrible. PSA — NEVER LEAVE BELL.

@RogersHelps Are there known issues currently in Saint John NB regarding all TV programs currently lagging and very choppy images

@RogersHelps Is there a large outage in Quispamais NB and when expected back

@RogersHelps my ignite tv service and internet have been experiencing severe latency issues, internet is slow loading web pages, tv is the worst with changing a channel can't take nearly 60 seconds , never seen this before, have rebooted modem, help please

Hey @Rogers, it in your training manual to just keep transferring customers while on the phone until they get so fed up they just hang up? Because if so, the last couple people I talked to should get a raise. I can't wait for @Bell Fibre to get installed in my neighborhood.

@CityNewsTO @Bell and @Rogers are just too expensive their service fees compared to the fees charged in the other G7 countries but their services are not great compared to the services available in the other G7 countries. Do something pls.

@Rogers your customer support and service is shameful. It is more stressful than buying a house.

@RogersHelps again service interruptions in Thornhill. Two weekends ago we did not have any internet or TV for no explanation for 3 days. This evening again! My neighbour texted me as well. So there is an issue for our area.

Hey @RogersHelps, I'm in London, southeast quarter and have been getting intermittent latency issues for the past few hours. I'll call it in tomorrow if the issue persists and prevents me from working, but thought you might want to notify the techs in case its a wider outage.

@RogersHelps @bwgreen999 Small suggestion. Maybe considering your customers have already been put out not having their service, maybe instead of putting the burden on them to chase after compensation, give everyone a credit for the time without services?

@RogersHelps You guys down in London? All my friends with Rogers are experiencing horrible service.

@RogersHelps Thanks for the corporate double talk. I’m not interested in excuses. I want results. The only service that is down in this neighbourhood is yours. Let me know when you decide to do your job. K2G 6W1

I can't even watch anything with my kids because the ****** @Rogers internet buffers and freezes like hell every night after 7PM because they refuse to fix the overloaded node in my neighbourhood.