Rogers outages and service status in Shubenacadie, Nova Scotia

Problems in the last 24 hours in Shubenacadie, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shubenacadie, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  name can't be blank (@J0hnHaw3s) reported 9 minutes ago

  @RogersHelps YES!! One of our TV boxes went kaput..as they've done previously. The poor guy on the phone did everything he could to fix it, but like times previous, it failed. Now we have to go through the same routine on the phone, to get what we should have in the first place, a visit from a tech to replace the box!!! Rogers makes it as DIFFICULT AND TIME CONSUMING AS POSSIBLE to get service..why don't you have a call back feature? This is 2026, you're a communicatins company..I don't get it.

• 
  Ann (@Yvrscribe) reported 11 minutes ago

  @RogersHelps my elderly mother's landline doesn't work nor does her TV. Her phone is literally her lifeline. We called and said a technician would come by Tuesday. This is not acceptable. Please help us.

• 
  Lalala (@Lalala40426422) reported 11 minutes ago

  @Rogers hey rogers when are you going to start hiring agents who speak English as their first language so us Canadians can have good customer service again?! The service I received today is horrid. The amount I pay every month should warrant training CANADIANS. About to cancel!

• 
  Dan (@PotunaSalad) reported 12 minutes ago

  @RogersHelps From my experience, the Rogers Ambassador Team is totally useless. They botched my account and flat out lied to me and then made unauthorized changes to my account that even your customer care team can't seem to figure out! 19 year customer that's about to switch!

• 
  Chris P Bacon (@pozpiggy86) reported 13 minutes ago

  So it has now been almost a full 24 hours that @Rogers has been down and every time they have given for service restoration has come, only to see that they have extended the deadline. This is NOT a way to make a good first impression with a new customer. I want service credits!

• 
  SAMIR PANDYA (@ss_pandya) reported 15 minutes ago

  @RogersHelps Yes I did after almost 3 hours. They mentioned it was network related issue and it got fixed after 12 hours! Surprisingly my wife and neighbors who are all on Rogers have no issues at all! Its my business phone and I lost 12 hours of work without satisfactory explanation. Thanks

• 
  Bre #E4L 🖍🇨🇦 (@BreanneDodds) reported 16 minutes ago

  @RogersHelps hello! Can you give an update and estimated time on for the Rogers/Shaw outage in Colwood BC caused by an MVI at Sooke rd and Kelly rd?

• 
  Stay Frosty (@StayFrosty_11) reported 17 minutes ago

  @CanucksCritic @Canucks @Rogers Go touch some grass and get some sun you miserable piece of ****

• 
  Shane Ruys - 🇨🇦 (@KingstonAgent) reported 17 minutes ago

  @Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”

• 
  Wut? (@_TheCaptaincs) reported 18 minutes ago

  @RogersHelps It is 2x the price to change my plan while staying with you. If I canceled my service and started from scratch it’s half the price. What a travesty of a company.