Rogers outages and service status in South Glengarry, Ontario

Problems in the last 24 hours in South Glengarry, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in South Glengarry, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  Sanwin (@sanwins) reported 2 minutes ago

  @JayGenXer @BrendaShawPEng @Rogers They really suck even if online chat support has a 90 minute wait time.

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  Randal (@RandalDucharme) reported 13 minutes ago

  @JayGenXer @BrendaShawPEng @Rogers They do it in purpose to make it harder to receive service or cancel your plan. Can't cancel if you can't get through.

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  Bob Duncan (@BobDuncan9751) reported 13 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

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  Terry Ostashek (@TOstashek) reported 15 minutes ago

  Dealing with @ROGERS is definitely an exercise in frustration! For a company that relies on it's customers in order to survive, @ROGERS seems ok living on life support!

• 
  Dom (@NorthsideJane_D) reported 19 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 19 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

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  heather (@howisthismylif) reported 23 minutes ago

  @JayGenXer @Rogers There is never a situation where this lack of customer service should be tolerated. Complete disrespect for their customers & their time. Rogers doesn’t deserve a single penny from Canadians.

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  Richard Miller (@Millergram33) reported 24 minutes ago

  Customer service is nonexistent at Rogers thanks @Rogers I have been on hold for over 2 hours, just wanted to add services.

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  Bianca 🟦⬜️🟥 (@Bbyonic_) reported 24 minutes ago

  Two days of calling and your system just hangs up because of “too many calls.” That’s not customer service. I need answers. Fix this! @Rogers @RogersHelps

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  Tanya Gil (@yiya2110) reported 31 minutes ago

  @RogersHelps Is there an internet outage in Edmonton? We're in the west end.