Rogers outages and service status in Spanish, Ontario

Problems in the last 24 hours in Spanish, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Spanish, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mariam J. Karim (@MariamJKarim) reported 6 minutes ago from York, Ontario

  @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

• 
  Angela Ibach INT (@a_bi30) reported 9 minutes ago

  So, after complaining on here about the constant increase in prices and 25% increase for the two services in less than 2 years.....forward a month and price up again!!! @Rogers can we talk crap....oh we have hard times, things cost more is your sob story with your major profits

• 
  Randall Albertini (@RandallAlb70530) reported 14 minutes ago

  @RogersHelps Pls contact me for help with new tv bundle as mine is expiring next month

• 
  Lynne Pelser (@LynnePelser) reported 15 minutes ago

  @RogersHelps Oh my goodness… I would never have thought of that !!!! Yep that’s sarcasm … Your response is as blatantly lacking in customer service as expected @CRTCeng @Rogers

• 
  travisrenney (@travisrenney) reported 16 minutes ago

  @RogersHelps Answer the phone in the call centre. Have an objective to have hold times of less and three to five minutes. Being on hold literally for hours is the worst customer service ever. Customers don’t need new packages, deals offers, advertising. Investment in customer support.

• 
  Shreyas S (@Shreyas87139893) reported 16 minutes ago

  @Rogers your technical support line is so bad. i have been trying to call you and been on hold for more than an hour every single time. Facing network issues and store was not able to help. How do i reach an agent? Its insane the wait times.

• 
  Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported 19 minutes ago

  @Rogers network is really broken in Vancouver or all of MetroVAN As soon as I go to US with Canadian Rogers network everything just gets much better. It's really sad to see it can't be improved for Canadians 1st. BTW this is same for Bell so that's not better either

• 
  skiii (@SkiDaPrince) reported 22 minutes ago

  @RogersHelps No luck still. Come on guys im finding Reddit posts from years ago struggling with this. My anger isnt directed to whoevers running this account but how is your team not working on this? I’ve been blindly loyal to Roger’s this whole time for no reason it’s time to move on

• 
  Alexandra Levi (@AlexandraLevi56) reported 22 minutes ago

  @steven_plyley @Rogers You can file a complaint and tell him he can get lost

• 
  MO (@mkmaster0003) reported 23 minutes ago

  @Rogers @RogersHelps Im very disappointed here with your service my home wifi had been down for 2 days and called for help and still not working a technician came change few wires and said it was a back end problem why am I paying bill if im not getting my service working