Rogers outages and service status in Spanish, Ontario

Problems in the last 24 hours in Spanish, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Spanish, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darrel Norris (@NorrisDarrel) reported 3 minutes ago

  @RogersHelps Well, it took being in the queue for 2+ hours, but I have a technician coming tomorrow morning! Thanks for your help.

• 
  Mukhtar Mahfooz (@mukhtarmahfoozt) reported 3 minutes ago

  @RogersHelps is calling to a land line in Pakistan restricted even though you charge for the package ? It’s being few weeks the voice routing issue is not observed by anyone in your international voice team? #CCTS

• 
  Todd Bealor (@ToddBealor) reported 7 minutes ago

  @RogersHelps Too nearly 90 mons to get through to support. After deciding that a replacement modem is required I found it extremely insulting that the technician tried to upsell me a to a “better” modem. Makes a person wonder if customers are just treated as $$.

• 
  kaleemullah (@kaleemullah19) reported 8 minutes ago

  @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

• 
  Tammie (@tammie__cross) reported 10 minutes ago

  Great to see Rogers cheering on Team Canada. 🇨🇦 It would also be great if loyal customers trying to cancel a line didn’t have to sit on hold for over an hour. Customer service should be as strong as our team. @RogersHelps

• 
  SNC Trader (@SNCTrader) reported 10 minutes ago

  @RogersHelps One of the phones we received through Rogers certified pre-owned program is having issues with its microphone during calls and I need to know which department to contact to get it exchanged/fixed. The phone is about six months old.

• 
  Many (@many_876) reported 11 minutes ago

  @Raptors Your piece of **** gm should not have a job, member of kkk should manage or own basketball teams aka @Rogers

• 
  Radha ☮️ (@lemon_meringues) reported 13 minutes ago

  @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

• 
  Canadian Rositta 🇨🇦 (@wheresrosinow) reported 18 minutes ago

  @RogersHelps We are so not patient anymore. It will be 5 days without tv which is ruining the world cup for us. Many thanks and Bell will get a new customer.

• 
  Yeşim (@gezigezive) reported 19 minutes ago

  @Rogers we moved out more than a week ago and they said our new home doesn’t have Roger’s. We are trying to reach you for a week for days and hours waiting on the line and no one answers? Even chat help says call again. What kind of service is that? We want to cancel our subs