Rogers

Rogers Outage Report in St.-Charles, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St.-Charles, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St.-Charles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in St.-Charles, Ontario 02/18/2026 19:55

February 18: Problems at Rogers

Rogers is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Doubtfire71 Karen Bell (@Doubtfire71) reported

    @RogersHelps @Rogers asking someone to hold for now an hour and only tell me to continue to hold to keep my place in line is horrible customer service. You have the ability to update your hold messaging to inform customers of outages and hold times, have call back options #fail

  • CornerView1 My Masked Gay Nerves (@CornerView1) reported

    @RogersHelps This is not service. This is torture. One month with no resolution. 30 min on hold for a '6 minute wait'

  • nonaammees VideoGuy416 (@nonaammees) reported

    @RogersHelps no access to our emails again? Why doesn’t Rogers send out a notice that the email system is not working. Why do I have to change my password now every week because your system sucks? And NO I am not entering the wrong password

  • Lotionorhose1 Lotionorhose (@Lotionorhose1) reported

    @RogersHelps Hi, I live in Oshawa and as of today my internet is down. None of the troubleshooting steps on the website have worked. Hope you can help!

  • EveUnleashed Lauren (@EveUnleashed) reported

    I tried for days to get a person on the phone at @Rogers. to cancel my service. To cancel the service I *had* to talk a person in a special department I couldn't access without first calling general support and sitting on hold for 3 hours ( which i did 4 days in a row )

  • EveUnleashed Lauren (@EveUnleashed) reported

    tried for days to get a person on the phone at @Rogers becuase to cancel service you *have* to to a person in a speical department you can't access with out calling supprt and stting on hold for 3 hours, answering security questions, reassuring them you are moving to a provice

  • Aldo07366224 Unpopular Fact Checker (@Aldo07366224) reported

    WiFi not working all morning, I called and was transferred many times, they told me it seems that my account doesn't exist, then they accidentally disconnected the call. Calling the billing number just gets a busy signal. I'm on hold again, 2.5 hours now. @RogersHelps @Rogers DM.

  • jsmoves Joe Norris (@jsmoves) reported

    @Rogers @RogersHelps Count me among the many who have been locked out of their email accounts for days. What are you doing to help us/fix this?

  • Aaziiez44 Ajez (@Aaziiez44) reported

    @quicksilv3r @RogersHelps Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • djlaela Laela Mirelle (@djlaela) reported

    @RogersHelps service is extremely weak and not allowing downloads of apps and certain texts coming thru? Any outages happening near Banff?