Rogers outages and service status in St. Columban, Ontario

Problems in the last 24 hours in St. Columban, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Columban, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atul Prajapati (@Atul_Prajapati_) reported 5 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

• 
  Mike Walter (@mwalter59) reported 5 minutes ago

  @livingklife @yergen @RogersHelps Aaaaaaannnnddd it's happening again. Red Sox/Brewers game on MLB Network and just as they throw to play by play, boom! Spanish.

• 
  SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported 7 minutes ago

  @Rogers @RogersHelps - hello claiming “False Charge”, then shutting down is peak “arrogance”. I called d helpline again, opted for a callback - callback was promised in around 1 hr it came back after almost “2 hrs 20 minutes”. Where is governance?

• 
  Zohreh (@Z_T_1348) reported 10 minutes ago

  @RogersHelps I’ve called over 100 times and keep getting the same lies and credit offers. I don’t want credit — I want the return processed and the wrong charges removed NOW, or my money refunded. Fix this immediately!

• 
  Buster (@Busterislive) reported 10 minutes ago

  @RogersHelps does anyone answer the Rogers business support line? 2 days in a row I'm waiting for over 40 min and no one answers....my family member is without data on their phone for 2 days this is unacceptable.

• 
  shawna (@shawnasativa) reported 13 minutes ago

  @RogersHelps i waited online for a rep just to be disconnected after 2.5 hours as soon as i got to the front of the line. just send me the link to simply cancel it ONLINE without having to talk to anyone. i know this is possible because i’ve done it before. or did you remove that option??

• 
  SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported 15 minutes ago

  Yes, they were finally able to resolve the issue. That’s said, @Rogers @RogersHelps need/s to seriously look inside, to address the intrinsic arrogance & the staffing issues if you all wish 2 really retain your customers! These gaps will surely move the customers away from u! Bye

• 
  Chrissy (@cchapple_11) reported 15 minutes ago

  @RogersHelps @Koma1895 Wow such **** customer service

• 
  Merhawi Yohannes (@Merhawi200) reported 16 minutes ago

  @Rogers @pozpiggy86 @RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?

• 
  Like A Dad (@likeadad) reported 17 minutes ago

  @RogersHelps do you still provide support via X?