Rogers outages and service status in St. Stephen, New Brunswick

Problems in the last 24 hours in St. Stephen, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Stephen, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ranjan Soni (@_RanjanSoni) reported 4 minutes ago

  @aangelic491 @Rogers Nope. The only solution is to call them and go through the whole ordeal. They don't have a simple call back solution to prevent their customers from staying on hold (you cannot attend any other calls for hours if you are on hold) and then get 'disconnected' automatically.

• 
  Ranjan Soni (@_RanjanSoni) reported 5 minutes ago

  @RogersHelps All I need is the wifi calling isn’t working. When I turn it on I get a message to call your number (which I won’t do again). I have tried Anna but it’s useless. This should have been a simple solution not requiring me to spend hours waiting for an agent.

• 
  Dershland Gaming (@DershlandGaming) reported 6 minutes ago

  @Martyupnorth @Rogers are the biggest peices of **** Cell providers. I remember back in the day when I had a Sony Ericson when data was charged by the KB. Rogers used to send me advertising txts every day or so, and was charging me data charges for them to send me ads. Soon as I noticed I got more than $120 refunded from being nickled and dimed by their shiester fraud, then cancelled service and never looked back (20 years ago).

• 
  Michael DelPiero (@MikeDelpieroX) reported 6 minutes ago

  @KoronaB5899 @Rogers UNVERIFIED Rogers AI chatbot asking for your “details.” Where does that information go, and is it secure? Don’t fall for the appearance of help. The original post says these exposed wires have been ignored for four years. Another “please DM us” response changes nothing.

• 
  Madam Boring (@Carleey) reported 7 minutes ago

  @RogersHelps Yeah we returned the modem back in January. There were no other devices. When I called yesterday they said we weren't in contract and have to pay the overdue bill before they can cancel again. Do you keep records of all phone calls so I can get them to check December?

• 
  HighHorse (@FringyFarm) reported 7 minutes ago

  @Bratt_world @Rogers Fido continued to withdraw money for 7 months after the account was closed from my 86 year old dad until I discovered it while he was in the hospital. Still can't reach them for resolution @FidoSolutions

• 
  Behrose Agha (@MullahBehrose) reported 9 minutes ago

  @Rogers I have been calling for the last two days regarding my bill. The wait time goes more than an hour then the CSR (mostly from India) finally attends and takes about another 40 minutes, putting me on hold in between multiple times and finally hangs up, without resolution.fyR

• 
  Jessica ⚕ (@La_PsyChiq) reported 10 minutes ago

  @nestapendragon @Rogers Don't look at me...I get 𝘮𝘺 terrible customer service from @TELUS

• 
  Andy Potter (@aap53) reported 13 minutes ago

  @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 15 minutes ago

  @RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.