Rogers outages and service status in St. Stephen, New Brunswick

Problems in the last 24 hours in St. Stephen, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Stephen, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ria Riaz (@RoastedKeyboard) reported 5 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  DJ Damon (@dJ_damon_) reported 6 minutes ago

  @evak73 @RogersHelps Yup, @Rogers doesn’t give a **** about their customers

• 
  Nimo_07 (@nitz380) reported 16 minutes ago

  @RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection

• 
  A Kidney for Jason Rumball 🇨🇦 (@happyjaycanada) reported 17 minutes ago

  @RogersHelps I just moved and need help to set up my internet I don't have the right connection that goes in the wall I need a technician to help with the coaxial cable

• 
  Michael DelPiero (@MikeDelpieroX) reported 17 minutes ago

  Hi @Grok did @Rogers Fido let fraudsters access one customer’s account 5 times, even after he added a security PIN and secret questions? And did Canada’s Privacy Commissioner find employees bypassed authentication, exposing his personal info? Why so little attention? @RogersHelps

• 
  T Baines (@TBaineMaine) reported 18 minutes ago

  @GinoHard_ @Rogers @FriedgeHNIC That’s what happens when you let bean-counters run the show - you get myopic strategic vision. Those 2 guys have personalities that are considered marketing assets that support sustained viewership. Holy **** you ******* are dumb at your Bloor St ivory tower.

• 
  LifestyleDigs (@TheLifestyleDig) reported 21 minutes ago

  Just got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?

• 
  JayGen 𝕏 er🇨🇦 (@JayGenXer) reported 22 minutes ago

  WOW @Rogers 1.5 hours on HOLD and I haven't EVEN SPOKEN TO A PERSON! PATHETIC SERVICE !!!

• 
  Brian (@basherjam) reported 23 minutes ago

  .@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?

• 
  Graeme Holfeld 🇨🇦 🍁 🇬🇱 (@GraemeHolfeld) reported 23 minutes ago

  @GinoHard_ Brutal. @Rogers and @Sportsnet - thanks for destroying just about everything I loved about watching hockey in Canada. Your senior leadership and board is of the worst character. Our children will never grow up with anything close to what we used to have. Eff you.