Rogers outages and service status in Sussex, New Brunswick

Problems in the last 24 hours in Sussex, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sussex, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexis Gee (@lexomatic) reported 50 seconds ago

  @gfliverpool9966 @RogersHelps Progressively worse since Saturday full outage since Sunday 10pm. My original ticket was closed as resolved w no notice but new streetwide ticket created. Still ongoing check outages page every hour and see projected completion extend 1 more hour. Solidarity

• 
  Uncle Hack (@UnkleHack69) reported 2 minutes ago

  The time to strike Canadian oligarchs like Telus and Rogers is now AMERICA!! All you’d have to offer is a $60 unlimited data within North America and you’d wipe Rogers and Telus off the map. Thus opening up the internet scheme they run. I don’t even care if the coverage is that great, I can’t even get 5g service on the plains of Sask with @Rogers dog **** service. INVADE THE INTERNET AND CELL MARKET @Verizon IN CANADA YOULL HAVE AN OVER NIGHT CUSTOMER

• 
  MACK A (@mack1971) reported 2 minutes ago

  @RogersHelps Would you PLEASE hire more people to answer customer “ service “ lines??? 3 freaking days of trying to reach an operator, not sure why you guys think we have hours to wait on hold to speak a person , absolutely the worst company I deal with

• 
  Dershland Gaming (@DershlandGaming) reported 5 minutes ago

  @Martyupnorth @Rogers are the biggest peices of **** Cell providers. I remember back in the day when I had a Sony Ericson when data was charged by the KB. Rogers used to send me advertising txts every day or so, and was charging me data charges for them to send me ads. Soon as I noticed I got more than $120 refunded from being nickled and dimed by their shiester fraud, then cancelled service and never looked back (20 years ago).

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 7 minutes ago

  @RogersHelps Yes, and I finally got some help yesterday. After an hour and a half. That is 6.5hrs over 2mths waiting for help. This is NOT acceptable! I'm pretty sure the only reason my call got picked up is because I started swearing on hold.

• 
  Dodie (@michifme) reported 7 minutes ago

  @RogersHelps 1st never was asked about being former shaw customer and now even your app won't load. Been kicked out of support chat too. Now just give me a link or phone number to get someone here to bring new equipment or someone to call not chat with

• 
  Anne (@anelame) reported 12 minutes ago

  @RogersHelps Will open a complaint to crtc. Chat is non functional and phone line jammed.6h to try to make contact to fix a broken service I am paying for is appalling

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 17 minutes ago

  @RogersHelps Hubby and I are on the same plan, same wi-fi, different iPhone models. His wi-fi assisted calling works, but mine recently stopped functioning. I got dropped from on-line help yesterday (after 2 hrs waiting, I was 4th in the queue). Been on hold for 1:15min.

• 
  🤍♐️ (@barrosxo) reported 18 minutes ago

  @RogersHelps spent 2.5 hours on hold with Accounts Payable team only for someone to finally answer & tell me the department was closed. been trying multiple ways to resolve an issue with my account & haven’t got anywhere someone pls help me get this sorted? This is so frustrating

• 
  Brad Beaumont (@BradBea18939369) reported 19 minutes ago

  @Rogers sitting in hold for last 37 mins waiting to talk to a customer service rep, is wild for what i pay to use your product