Rogers outages and service status in Sussex, New Brunswick

Problems in the last 24 hours in Sussex, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sussex, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Dobalina (@VickVinegar007) reported 2 minutes ago

  @1987boy25 @AustonStachews @Rogers The market sets the price. If those don’t sell they’ll lower them. The problem is the people buying them

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  CRM🇨🇦 (@CRMxox) reported 2 minutes ago

  @Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....

• 
  Geoff aka Holdfast043 (@GeoffdBarrett) reported 3 minutes ago

  @RogersHelps I did indeed as it was a pretty bad job of customer support. I will gladly give it to you.

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  Howard Knopf (@howardknopf) reported 4 minutes ago

  @CRTCeng What are you going to do about @Rogers HORRIFIC new AI help and support system?

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  frogy (@CrippledY) reported 5 minutes ago

  Stop sending me pass due bill payments I am only paying @Rogers cause I have to and pay for my subscriptions but after that no one is getting a dime out of me keep these games up and I’m go to Somalia to rot away I will keep giving u sauce and watch u **** it up dummy

• 
  Cameron (@Cameron_wx) reported 9 minutes ago

  @Rogers @RogersHelps I've had internet issues since APRIL and have had 3 techs investigate without a fix. I WFH so I need reliable internet (which is why I chose Rogers). Today my internet failed entirely, and I'm having to hotspot. Closest tech visit is Monday. unacceptable.

• 
  gLoRiA sChWaRtZ (@SchwartzTime) reported 9 minutes ago

  @georganneb @Rogers Our old home alarm stopped working. We wanted Rogers to quote us a price for a new alarm system and monthly service fee for new system. Took weeks of calls with different people at Rogers. They don’t know what they are doing. Finally got it done.

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  🇨🇦 RobO 🇮🇹 (@1964RobO) reported 13 minutes ago

  @RogersHelps how much more difficult and time wasting can you make it for a customer to reach a live person. Already explained issue to your bot and then a rep who cannot help me so has to transfer me to the person I asked to speak with 87 minutes ago! Still on hold

• 
  SJ (@cafveteran) reported 13 minutes ago

  @Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.

• 
  dineshjagasia (@dineshjagasia1) reported 13 minutes ago

  @RogersHelps Hi Rogers, can you explain this? Our office number is still showing previous business caller id after 4 years of us getting the number. Despite repeated calls and follow-ups, we have not got any resolution. What kind of business do you run?