Rogers

Rogers Outage Report in Thessalon, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thessalon, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thessalon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thessalon, Ontario 11/25/2025 22:35

November 25: Problems at Rogers

Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PrinceAriiz Rizzy Riz (@PrinceAriiz) reported

    @RogersHelps Already been on the phone with your customer service department for over 2 hours. Everything is being cancelled. Done with it.

  • PrinceAriiz Rizzy Riz (@PrinceAriiz) reported

    @Rogers just want to let you know, whoever designed your smart home monitoring system lives in ancient times. What a GARBAGE system. My car was broken into 3 times and all 3 times camera dint catch anything. USELESS.

  • kunaalj The_Real_Kunaal (@kunaalj) reported

    @Rogers customer service line doesn't have a wait time, number in line or callback feature in 2021. And They don't even allow you to cancel via live chat. And they also blame long hold times on the pandemic even though they've had this issue since I've been in Canada...

  • SuzeMorrison Suze Morrison (@SuzeMorrison) reported

    Hey @TekSavvyCSR / @RogersHelps - I'm hearing from folks in #torcen (myself included) who are having massive speed issues. Is there infrastructure work going on locally? Are y'all throttling? My own speed test is down to 1 Mbps DL & has been for 2 days. It's barely functional.

  • Bryson_M bryson (@Bryson_M) reported

    @SuzeMorrison @TekSavvyCSR @RogersHelps But let's say there is a network capacity problem. There are a few issues here. First: we know internet users in Canada are being overcharged as the CRTC found that wholesale rates to indie ISP competitors were too high. (That, in turn, means everyone has been over-paying)

  • TreyRL_ XSET Trey (@TreyRL_) reported

    Help @RogersHelps

  • Bryson_M bryson (@Bryson_M) reported

    @SuzeMorrison @TekSavvyCSR @RogersHelps Those cases would need a support call to the respective ISP for the appropriate troubleshooting to get fixed. But what about local infrastructure? Cable internet, the most popular internet rn, is shared between you and your close neighbours (like the 8-16 houses right next by).

  • RArtarian Roy Artarian (@RArtarian) reported

    @RogersHelps I hope you guys can reply soon. We have to fix this issue asap.

  • Cbab_ Cbab (@Cbab_) reported

    In the interest of fairness I will say, I experienced a weird AF thing with my @RogersHelps internet service tonight and "Cooper" responded and set me up for an appt free of charge to take a look at a potential cause on Sunday. I'll provide updates. Thanks to "Cooper" tho.

  • CollakuMuhamet Muhamet Collaku (@CollakuMuhamet) reported

    @Rogers what is with the wait times this week. I was told your loyalty department is experiencing tech issues can you clarify