Rogers outages and service status in Thorsby, Alberta

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thorsby, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole (@DiceNine) reported 3 minutes ago

  @RogersHelps been on hold for over 40 minutes with business support. My phones are not accepting incoming calls. Rebooted the system, unplugged each line, is there an outage? Burnaby BC

• 
  Somebody 🍁 (@caldernet) reported 5 minutes ago

  Got 2 telephone calls today wanting to clean my home's air ducts, and the other trying to sell me @Rogers services. I now just tell them "I don't deal with Indian call centres," and they just hang up.

• 
  SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported 7 minutes ago

  @Rogers @RogersHelps - hello claiming “False Charge”, then shutting down is peak “arrogance”. I called d helpline again, opted for a callback - callback was promised in around 1 hr it came back after almost “2 hrs 20 minutes”. Where is governance?

• 
  Denis Lefebvre 🇨🇦 (@Denrite_Mech) reported 7 minutes ago

  @Rogers wtf every god damn spring we have had problems. 3rd in a row. Fix your ****.

• 
  Rachel Miller (@RachelMiller84) reported 13 minutes ago

  @RogersHelps Internet service has returned, I can only assume it was my phone as no one else seems to be having issues :) thanjs for the help!

• 
  Abbas Naqvi (@sakzaan) reported 13 minutes ago

  @RogersHelps The call center doesnt know anything!!! I have been bounced around to 5 agents on a 30 minute call with some being rude some being kind BUT WITH NO SOLUTION! I NEED TO TALK TO A SUPERVISOR AND NO ONE WILL HELP ME

• 
  Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported 17 minutes ago

  @RogersHelps Too late. I'm cancelling. It's been going on for two weeks and the "help" techies tell me they've fixed it. No use for this anymore with my current deal ending in three weeks.

• 
  Jonathan Spivak (@jonsp01) reported 23 minutes ago

  @RogersHelps Once again Rogers Xfinity Streaming App (RXSA) doesn't play live TV nor plays back saved programs from the cloud PVR on Android 16 devices (cell & tablet). I have no problems with RXSA on my old S8 cell phone running Android 9. The issue was fixed now it's a problem?

• 
  Karan Arora (@karan16000) reported 24 minutes ago

  @RogersHelps Also your ** AI robot ask stupid questions no real human being to talk

• 
  Atul Prajapati (@Atul_Prajapati_) reported 24 minutes ago

  Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada