Rogers outages and service status in Thunder Bay, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Thunder Bay, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Rogers
Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Techie (@techie_in) reportedWhether AI hasn’t been implemented properly or AI adoption has failed, an increasing number of customer care services are being destroyed by a lack of care and support! This is the second day I've spent over an hour on the phone with my service provider (@Rogers) addressing call-dropping connectivity issues. No one has picked it up yet. Whereas Rogers used to have amazing customer service and calls were getting connected very fast. 😢 I request Rogers to take a look!
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Ronnie Turner (@TookARonTurn) reported@RealDonBradshaw @BlueJays @Rogers Hahahaha wtf is this post. It’s a cool photoshop that’s been done by all teams, in all sports, for years now. Clearly any fan knows he hasn’t pitched yet. This is mind boggling just delete it now.
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Katie🌼💛☀️ (@k_mclean) reported@RogersHelps Me telling your rep to their face to never ring my doorbell again should be enough for you to know I do not want to be solicited. Again, LOOK AT YOUR RECORDS and see the products your customers have and use common sense. Don’t. Waste. My. Time
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Shawna R (@shawna_r80) reportedAnyone else on @Rogers experiencing a full outage in downtown Vancouver? Approximate area: Davie-Nelson and Cambie-Seymour. No signal, no data, calls fail for ~3 hours. Don’t have patience to wait 2 hrs for tech support to answer my call @RogersHelps
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Terry Murphy (@tyjac2) reported@RogersHelps when will my internet and tv services be back on they have been off all afternoon Such poor service
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps @k_mclean More of the same “hey customer can you do more of our jobs for us.” Maybe instead ask all your AI tools to only contact customer who OPT in And share that list with other departments- FYI The entire Customer Retention group is a measure of your lack of quality & customer care
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Matt M (@TheOnlyMCM) reported@RogersHelps Received a replacement Xfinity Entertainment box but getting error code 012 when I try to set it up. Customer service/technical support have been completely unhelpful...I have chatted with or spoken to at least 8 agents and spent over 3 hours on hold. Not great!!
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Ryan Hibbs (@rhibbsy) reported@RogersHelps This is ridiculous. I just got through to a chat specialist, and they ended the chat immediately when I tried to report the fraud. It was 2.5 hours just to contact them and they immediately ended the chat. Absolutely rude.
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Maureen (@mbbrennan) reported@RogersHelps What was with the Internet this morning in SW Calgary? Lost three hours of productivity. I am a former Shaw customer. #yyc
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a simple plebeian (@nerdynotreally) reported@RogersHelps hello any ETA of the Internet outage being fixed by Surrey whalley area?