Rogers outages and service status in Trout River, Newfoundland and Labrador

Problems in the last 24 hours in Trout River, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Trout River, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  His Divine Shadow (@ESchillup) reported 7 minutes ago

  @JustMeJamie64 @Rogers The best way to get someone in canada is select French and then they answer go "shoot i thought I hit english, can you help me" and they basically all speak English anyways.

• 
  WiseGuy of Bay Street ( AKA #BayStreetWiseGuy ) (@DesertViewsCA) reported 8 minutes ago

  @LoveMy7Wood @Rogers @BlueJays Wow! That is a terrible ROI. You would have been fired already Norm.

• 
  Daniel Voisin (@nailedvision) reported 9 minutes ago

  @JustMeJamie64 @Rogers There are several factors. Cost is a big one. The wages are far less elsewhere. As are the expectations of wages and benefits. And it's the work. How many people here would even be able to handle being yelled at by a customer? Or taking back to back calls for 8 hours solid?

• 
  Pav (@hwspav) reported 9 minutes ago

  Worst customer service from @Rogers @RogersHelps . On hold for 90 mins. First person had mo clue and the second person makes up a outage to explain my issue. When asked where the outage is posted he disconnected the call. Absolutely shameful how Rogers treats their customers

• 
  Jacqui (@JacquiKJanes) reported 13 minutes ago

  @JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.

• 
  Jason Boring (@JasonBoring99) reported 15 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  AB_Girl (@thefringemin) reported 16 minutes ago

  @JustMeJamie64 @Rogers That's precisely the problem for having a monopoly. I trifecta in CANADA. It needs to stop!

• 
  magenta72 (@valleylily56) reported 17 minutes ago

  @Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney

• 
  Sue Sproule (@SprouleSue) reported 17 minutes ago

  @JustMeJamie64 @Rogers AirCanada tried this in the early 2000's for the AirCanada Website Technical support services We trained them the quality of the service was really bad but they were extrêmely polite, With customers complaints high they brought it back to Canadian Call Centers

• 
  Soo Greyhounds Updates (@HoundsInsider) reported 19 minutes ago

  @ccoutu1 @Rogers @RogersHelps Telus is worse , fyi. Roger’s was the only company with service while I was away this past few days meanwhile I had 0. It’s not a single companies fault it’s the entire infrastructure in the North. Maybe call Chris Sc….oh wait