Rogers outages and service status in Trout River, Newfoundland and Labrador

Problems in the last 24 hours in Trout River, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Trout River, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canucks Critic (@CanucksCritic) reported 24 seconds ago

  @Canucks @Rogers Day one already on camera. Feels like the real work starts after the filming ends and the same problems are still sitting there waiting.

• 
  Nirmal Nanda (@ImNirmalnanda) reported 2 minutes ago

  @RogersHelps I've been a customer for over 12 years and my contract expires this month. I've contacted customer service several times but have received different pricing each time. Could someone review my account and provide the best available renewal offer?

• 
  Love My 7 Wood (@LoveMy7Wood) reported 5 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Captain Oblivious 🇨🇦 (@60_glg) reported 11 minutes ago

  @geo_fed @RogersHelps It sounds like this could be a CNBC thing if Bell customers are having the same issue.

• 
  Matt 101® (@MATT__101) reported 13 minutes ago

  @RogersHelps I did and still nothing. I've been on home with the technical support for an hour and 22 mins I'm still currently on hold why is this taking so long.

• 
  todd sams (@toddsams15) reported 13 minutes ago

  @RogersHelps now as of right now i am not paying unless my tv issues are fixed. Namely youtube jumping off for no reason. Number 2 my wife is not able to keep watching movies off her pvr without it shutting down half way through. This is poor customer service.

• 
  Jennifer Vargen (@jennvargg) reported 16 minutes ago

  I do not ever recommend @Rogers /shaw for TV, internet. Customer service is a nightmare… on hold yesterday 1 1/2 hrs and disconnected… this morning on hold 57 min and disconnected… All their call centre staff is Filipino… in the Philippines 😡😡😡😡😡😡😡

• 
  FancyOldLady (@FancyOldGal) reported 18 minutes ago

  @SmokingDandy @Rogers Where did you go? I only see 2 demons. Rogers & Telus. The other of the 2 duopolies. Rogers took over my acct from Shaw and said they don't support email and email vanished. No warning. Gone!

• 
  Palvinder (@ppsgrover) reported 19 minutes ago

  @RogersHelps @RogersHelps @Rogers The general question or concern is that Customer care team cannot be reached after waiting for several hours. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService

• 
  Pietro Cammalleri (@PCAMMALL) reported 20 minutes ago

  @RogersHelps May I communicate with one of your agents via DM to ask whether there is an Internet outage in my neighbourhood? Rogers [1 (888) 764-3771] is experiencing a high number of phone calls — I wasn’t even permitted to hold. TIA.