Rogers outages and service status in Valemount, British Columbia

Problems in the last 24 hours in Valemount, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Valemount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Macho Dan (@TheMachoDan13) reported 5 minutes ago

  @Rogers has to be the worst to deal with or even talk to anyone!! Just had a credit operations agent end a conversation because i said today is technically 5 days from the 23rd, Because they wouldn’t honour an offer!!

• 
  Cristina Aiello (@caiello2) reported 5 minutes ago

  @RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.

• 
  Trey (@rocko_ca) reported 12 minutes ago

  Trying to call @Rogers to getting a shipping label . Been on hold for over an hour . Hey @Rogers you do know @amazonca gives you a shipping label from their website right ? Get with the times . I never had to wait this long for Shaw to answer 🤬 #rogers #InternetWiFi #canada

• 
  DNA does not lie! (@dnadoesnotlie) reported 15 minutes ago

  @Bell_Aliant @Rogers As an unusual homebase customer, I happen to have Rogers TV and Internet and cellular service and I love their cellular service and their TV service is excellent I also happen to have Bell TV service, Internet service and landline service I do not think you will ever find that many customers who have those services from both companies so I can honestly give you a true opinion on them both The one thing about Rogers is that the majority of their employees are Canadian that means that they keep the Canadian dollars that are paid for their services in Canada. Keep Canadians employed and paying Canadian taxes. Bell, on the other hand has a majority of their employed staff outside of Country. They are sending Canadian dollars that are paid for a service in Canada to other nations and other citizens and other countries and other countries taxes that means those two dollars away from Canadians and away from the Canadian taxpayers when most honest Canadian people have to keep paying, however, the companies get around it Also, very unacceptable

• 
  ज्वलंत (@JwalantSoneji) reported 16 minutes ago

  @Rogers Hung up the phone at 2hrs wait #terrible

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 21 minutes ago

  @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

• 
  Tanya Gil (@yiya2110) reported 22 minutes ago

  @RogersHelps Is there an internet outage in Edmonton? We're in the west end.

• 
  Rita (@ritasummerstar) reported 24 minutes ago

  @RogersHelps you just disconnect calls now and tell customers to call back later? What ******** kind of customer service is that?

• 
  Sanwin (@sanwins) reported 25 minutes ago

  @JayGenXer @BrendaShawPEng @Rogers They really suck even if online chat support has a 90 minute wait time.

• 
  Allan 3 (@Agent365) reported 26 minutes ago

  @RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.