Rogers outages and service status in Valemount, British Columbia

Problems in the last 24 hours in Valemount, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Valemount, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich (@GRichM77) reported 4 minutes ago

  @RogersHelps chatr is not receiving all messages and today a message was sent to a contract that I did not send. Chatr is **** #chatr #rogers

• 
  Chinook 💨 (@northernchinook) reported 8 minutes ago

  @RogersHelps @jenniferdrader5 I phoned customer support number 4x and waa disconnected 4x. It also kicked me out of the chat queue twice after waiting more than 1 hr each time. Absolutely incompetent and atrocious customer service. The government needs to legislate you guys to have actual customer support.

• 
  Jeff (@SeNoR_Jeff13) reported 10 minutes ago

  @RogersHelps @MerileeToo I am also not receiving emails to my shaw mail accounts for last 3.5 hours. My friend also has the same issue. Is this because of the outage in Calgary?

• 
  Jennifer Drader (@jenniferdrader5) reported 11 minutes ago

  @RogersHelps @MerileeToo When you call there is no option for email support and the AI cant figure ot out, then just keeps repeating. Then I just selected internet and then get told there are higher then normal call volumes and to call back and then it hangs up

• 
  Regulus Coeur (@CoeurRegulus) reported 15 minutes ago

  @Rogers hey why can't I ever reach an agent in Canada who speaks English, instead of Morocco, Bangladesh etc. where they don't have a clue what they're doing? We pay far too much for mobility plans for this garbage customer service.

• 
  Gun Gnome (@GunGnome) reported 16 minutes ago

  I don't know why @rogers is so terrible here in northern Alberta. At least once a week, my internet and phone will both become effectively unusable in spite of having strong 5G signal on both devices. I can make this post but it'll take several minutes, and I can't even watch TV.

• 
  Laela Mirelle (@djlaela) reported 19 minutes ago

  @RogersHelps This is the WORST NETWORK!! Absolute garbage

• 
  Nasty Canadian (@BD007Marky) reported 20 minutes ago

  The spineless @Rogers @Sportsnet TV crew (Dan and Joe) didn't say anything, but Vladdy got booed pretty loudly when he was called out and the fans were NOT booing the call - they were booing the Half Billionaire Fall Down Hitter.

• 
  Cheryl Strachan RD (she/her) (@SweetSpotRD) reported 23 minutes ago

  @zukkyzee @Rogers Garrison Woods (near Marda Loop) out. Nothing on the outage map, which only references SE Calgary. But the same outage must be affecting parts of SW too.

• 
  That Kyle Guy (@RyD3R_) reported 29 minutes ago

  @Rogers funny how you can disconnect someone at 7:55 than send everyone home at 8 when people are trying to talk to someone and figure their bills out.. Yet sales, and other departments are open till 10 and tech support is 24/7. Sucks shaw got bought out. Shaw was awesome