Rogers outages and service status in Van Bruyssel, Quebec

Problems in the last 24 hours in Van Bruyssel, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Van Bruyssel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brad Beaumont (@BradBea18939369) reported 5 minutes ago

  @Rogers sitting in hold for last 37 mins waiting to talk to a customer service rep, is wild for what i pay to use your product

• 
  Levi (@ridethevibes29) reported 6 minutes ago

  @Rogers @Sportsnet FIRE YOUR ******* CAMERAMAN HE HAD THAT **** IN THE CORONA ROOFTOP PATIO

• 
  D (@thenameisdlo) reported 7 minutes ago

  .@Rogers it takes your online agents to look up when my contract ends and if there is a fee that is associated to temporarily suspending my serivces? The CS has definitely gone down hill....my god.

• 
  Free & Fair (@CanadaMate) reported 8 minutes ago

  @RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal

• 
  Madam Boring (@Carleey) reported 8 minutes ago

  @RogersHelps Yeah we returned the modem back in January. There were no other devices. When I called yesterday they said we weren't in contract and have to pay the overdue bill before they can cancel again. Do you keep records of all phone calls so I can get them to check December?

• 
  Steve Bannon (@SteveBa62341032) reported 12 minutes ago

  How is it possible to represent yourself as a communication company @rogers when you make it as difficult as possible to communicate with you. I'm now an hour and fifteen minutes and no tech yet. Please fire your head of customer service and hire any street vendor or squiggy kid.

• 
  Elizabeth Bryant (@wheelgirl77) reported 14 minutes ago

  @RogersHelps Service has been out for almost 6 hours now at 90 Waller St. there are a lot of disabled people in this building that require Internet access for a lot of things in their life including some of their health related equipment etc. It’s more than inconvenient for some.

• 
  Bonnie Lee (@stitchlady) reported 17 minutes ago

  @RogersHelps It’s fine to empower your customers, but it’s extremely poor Customer Service when they cannot reach anyone on the phone without being on hold for an hour. There is no excuse for that. We are paying very high prices for the services you provide in Canada.

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 19 minutes ago

  I swear @Rogers is the worst phone provider in world and I’m taking legal action against them Every employee there is a joke They all lie , endless charges I have to dispute Since switching to a business account I’ve only gotten worse service I just paid them almost 1000$ to get my bill to zero Confirmed my next bill is 60$ tax in and that will be in going forward My bill is at 0 for awhile , I screenshot wondering what’s happening , then 160$ gets added to my bill They said 80$ suspension fee was added 💀 Rogers I’m coming for you

• 
  Joelien Jose (@joelien) reported 20 minutes ago

  @RogersHelps Lost home internet and I feel this maybe a neighbourhood issue in the L5W 1H5 area