Rogers outages and service status in Venosta, Quebec

Problems in the last 24 hours in Venosta, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Venosta, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  I am Canadian, eh! 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trish_proulx) reported 3 minutes ago

  @RogersHelps So when I went in to your corporate store I couldn’t get a sim card because the name on my account didn’t match perfectly. Trish is a shortform of Patricia. The agent at the store told me she put in a ticket which will take 24 to 48 hours to process. No cell service since Tues

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  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 4 minutes ago

  I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That's after being no 190 on queue. Today 3hrs @RogersHelps

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  Paul Salmon (@pfsalmon) reported 4 minutes ago

  @Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.

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  Patola EsHOEbar (@PabloEsHOEbar) reported 5 minutes ago

  @RogersHelps To add to this, we’re in a heatwave, & cus the internet has been down, we haven’t been able to configure our smart thermostat. Not only couldn’t I WFH but our house is hot asf too. You’re quick to charge extra fees, yet your support and service are terrible

• 
  sarah (@dawnthehorizon) reported 7 minutes ago

  @RogersHelps It mostly happens at home, and in and around the area I live. I’ve never had this issue before using Roger’s services so it is very frustrating that my service is spotty in my own home. Unfortunately not everyone I text or call uses wifi for their messaging.

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  Accent Bldg Sciences Inc. (@AccentBldgSc) reported 10 minutes ago

  @Rogers Almost 1-hour on the phone with your rep at 866-727-21** to finally say he can't help & switch me to business rep. Line with the bus rep stated there is a long wait, please call back later! We believe for businesses you should b faster. Were planning to add to the service

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  Curtis Martin (@CurtisMart32873) reported 13 minutes ago

  @Uncle_Jed_1 @RogersHelps reason i bring that up. its yet another issue where a lack of action led to the exact problem the report was supposed to prevent Canadians need to drop the party loyalty and push for candidates that put forward a plan that actually answers questions not bring more questions

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  Canadian Titan (@Canadian_Titan) reported 14 minutes ago

  @RogersHelps Do you know what the technical support wait time is?

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  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 17 minutes ago

  @RogersHelps @SNCTrader Check your dms I too have been having issues and I could use some help

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  hris bau (@hris2005) reported 18 minutes ago

  @RogersHelps why do you close technical support cases without resolving them?