Rogers outages and service status in Viking, Alberta

Problems in the last 24 hours in Viking, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Viking, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported 7 minutes ago

  @RogersHelps this is ridiculous I was on hold for 30 minutes the tec failed to tell me to unplug the cable books a tec call ends I decide to unplug the cable anyways now the internet is back on but now I have to cancel the tec another 30 minutes on hold.

• 
  🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported 8 minutes ago

  @RogersHelps 4 hours later, mostly on hold, I have been bounced around to people who engage long enough to figure out they need to send me somewhere else where I end up on hold AGAIN. I have a service booking They made an error on the day. I was told tomorrow a.m.; the notice is for JUNE 3!🤬

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 8 minutes ago

  I swear @Rogers is the worst phone provider in world and I’m taking legal action against them Every employee there is a joke They all lie , endless charges I have to dispute Since switching to a business account I’ve only gotten worse service I just paid them almost 1000$ to get my bill to zero Confirmed my next bill is 60$ tax in and that will be in going forward My bill is at 0 for awhile , I screenshot wondering what’s happening , then 160$ gets added to my bill They said 80$ suspension fee was added 💀 Rogers I’m coming for you

• 
  MACK A (@mack1971) reported 10 minutes ago

  @RogersHelps I can’t do this man.. I need to speak to people not text my issues … thanks for not helping .. ask me for my phone number in DM and call me if you want to really HELP

• 
  Adam Pankratz (@adamjpankratz) reported 14 minutes ago

  @Rogers your Xfinity app doesn’t work and your service since you took over Shaw is brutal. It the embodiment of why competition is needed in this country. Awful.

• 
  Myrna Lambert (@myrnalambert) reported 15 minutes ago

  @RogersHelps Yes - the number says it’s not assigned. That has nothing to do with the phone. I worked in Telecom for a decade - this isn’t a phone issue. Why isn’t it assigned when I’m paying for the number since 2015?

• 
  Eve (@utopianluvr) reported 15 minutes ago

  @RogersHelps @Iam_viktoh1 This is the problem when our country is an oligarchy. Rogers, Telus all the same crappy service.

• 
  Jesse Connell (@Conman_09) reported 18 minutes ago

  @RogersHelps is there an outage in Winnipeg? The website is sending me in circles

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 20 minutes ago

  @RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.

• 
  David Spence (@CTVdavidspence) reported 25 minutes ago

  When I worked for @Rogers, all of us had to take customer service training. Even those of us not in public facing jobs. That was more than ten years ago. Just something that came to mind as I spend my second DAY on hold with Rogers tech support.