Rogers outages and service status in Viking, Alberta

Problems in the last 24 hours in Viking, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Viking, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cody Tilbury (@TilburyCody) reported 7 minutes ago

  @RogersHelps Issue stemmed from you increasing my internet bill by over 250% I’m on auto pay and wireless billing … I don’t look at my bill … until there are inconsistencies. Internet deal ended … charged an extra 100+ … I can they’re like oh ya we can renew it but it’ll be 5 more than before … ok whatever can you please reverse that charge last month … oh no that’s not Roger’s fault it’s impossible for them to credit me … shame on me for not paying enough attention while willfully handing my money over to you every month. I asked if the deal was available to renew when would they just automatically do it for me … we’ll be sure sir you may be unhappy with that deal … so the solution with me being unhappy with a $5 increase, is simply increasing the bill by over $100 ? 🤡 🌎 Wasted a ton of time there … then a couple days later… I get a new Xfinity box … this wasnt communicated to me … but I was told I have to send the old one back Well guess what the remote for the new one doesn’t work So I spend an hour requesting a new remote I get the new remote … they sent me a remote for the old box … perfect back to support I go Then I get this absolute buffoon depicted above the other day, Who I’m quite sure could be replaced by a chat bot from 5 years ago if we’re being completely honest. Wastes more of my time… I don’t have an hour every day to wait around in a chat Que or on hold So now I have an old box that works but needs to be returned or you’ll bill me as well as 2 remotes. And a new box that can’t be used because the remotes dead … and a lack of time / confidence to deal with an ungodly amount of incompetence

• 
  Brett Plaxton (@BrettPlaxton) reported 8 minutes ago

  Yo @RogersHelps is something up with the 5G network? Ever since we had a service interruption last week, my phone keeps going into SOS mode and won’t connect outside of wifi

• 
  bestbetisyou (@betonyourself12) reported 10 minutes ago

  @Rogers YOUR CUSTOMER SERVICE ******* SUCKS.

• 
  Yagya Sachdeva (@YagyaSachdeva) reported 12 minutes ago

  @Rogers how does one get through to you? How does one get clarity? How does one get any solution? Why would anyone want to stick with your service if this is how you treat your loyal customers? Can you help or will I stay on hold for the whole day?

• 
  Ryan A (@lakelikeglass19) reported 14 minutes ago

  @RogersHelps @Bratt_world Sportsnet+ is an awful and unusable product.

• 
  Pamela (@Plibra123) reported 14 minutes ago

  “The roofies…they’ll get you every time” But hockey doesn’t have a culture problem 😒 @rogers @cbc Ron McLean needs to go.

• 
  x-Pete Bauer (@OhYesICanada) reported 14 minutes ago

  @RogersHelps been without internet and tv for over 5 hours. Can’t get through by phone and the AI chat is no help.

• 
  Rocco Signorile (@imthedarkknight) reported 16 minutes ago

  Hey @RogersHelps what pathetic customer service , I’ve been a user for over 30 years+ I have cellular. Internet and cable. I have had multiple lines for my family members . My son is under my plan & he decided to get his own plan WITH ROGERS. However to move that over to his

• 
  DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported 20 minutes ago

  @RogersHelps @nestapendragon She should sue you. You better believe your techs can go back out and fix the damage they caused.

• 
  Sir Meme (@SirMemee) reported 20 minutes ago

  This is horse ****. **** @Rogers and @Sportsnet too.