Rogers outages and service status in Viking, Alberta

Problems in the last 24 hours in Viking, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Viking, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  justistruth (@justistruth) reported 8 minutes ago

  dear, @Rogers ,@Sportsnet A long-time user of your streaming services. noticing canceling the Fan 960 and increasing prices AGAIN with no visible improvement in the streaming APP. Will it be as good as Prime this year? if no answer from either of you I do not think I will renew. as a NHL fan Rogers service for the app is(share and tag rogers)

• 
  Sandra A (@Sandy_DEWfan) reported 10 minutes ago

  @RogersHelps @DarrenOrvis Your self serve options are a mess! I have been able to so far get what I need for service but you do need to do better online. Also when there’s a new modem why can’t you advise loyal customers? Can you tell me what is your latest modem model?

• 
  Barbergs (@Barbergs) reported 11 minutes ago

  @RogersHelps what the heck is going on at Roger’s call centre. I’ve been calling multiple times per day since July 8 to advise of a move this Friday. I can’t ever get a person and the calls eventually after authenticating tell me to call back at a later date. Stores can’t help?

• 
  Love My 7 Wood (@LoveMy7Wood) reported 16 minutes ago

  @HeartPatient105 @Rogers @RogersHelps I had to dump their cell service because of a dropped 911 call near my cottage. That is unconscionable.

• 
  Laura Brown 🍁 (@thatgrrl) reported 18 minutes ago

  @Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.

• 
  Jimbo Jones Senior (@JimboJonesSr) reported 20 minutes ago

  @CanadasLeafs @Rogers Lol I was on hold with them for over 2 hrs couple of weeks back. That was after showing up at a Rogers store where they make you buzz an intercom , "move in front of the camera" ask you what you want then tell you to call CS that they can't help. Lol

• 
  Michael (@michaelpagano71) reported 21 minutes ago

  @CanadasLeafs @Rogers Switched over to Bell several years ago & have never looked back. Rogers comes by a couple times a year with their latest offers for me to switch back. I wouldn’t go back to them if they offered me their services for free As the saying goes…”the best ability is availability.”

• 
  me 🇨🇦🇺🇦 (@NanananaBrown) reported 22 minutes ago

  @RogersHelps Same crap with every department. I'm on hold again and it's 1hr 50 minutes 😡😡😡😡😡😡😡😡

• 
  Muthyam (@MovieMuthyam) reported 24 minutes ago

  @RogersHelps My current home Wi-Fi service is really poor - it's using a wireless SIM card modem. Before I completely cancel my plan, I’d like to try switching to a regular, wired home modem to see if the connection improves. Is it possible to swap my hardware to a traditional modem setup?

• 
  Mike Gunn (@One_Gunn44) reported 25 minutes ago

  @CanadasLeafs @Rogers I Waited online for over 2 hours wanting help with a move… and was disconnected. I have been a Roger’s customer for over 35 years and this the peak of horrible customer service. #rogers