Rogers outages and service status in Viking, Alberta

Problems in the last 24 hours in Viking, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Viking, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clint (@clintculture) reported 5 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

• 
  JayGen 𝕏 er🇨🇦 (@JayGenXer) reported 5 minutes ago

  @DanMac2014 @Rogers They have the monopoly.. zero customer service and zerofks

• 
  Dom (@NorthsideJane_D) reported 6 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

• 
  Trey (@rocko_ca) reported 10 minutes ago

  Trying to call @Rogers to getting a shipping label . Been on hold for over an hour . Hey @Rogers you do know @amazonca gives you a shipping label from their website right ? Get with the times . I never had to wait this long for Shaw to answer 🤬 #rogers #InternetWiFi #canada

• 
  getthememo (@getthememo85691) reported 12 minutes ago

  @JayGenXer @Rogers "Your wait time is longer than average" and yet its never less than average.

• 
  Adam (@Adam_LPARMY) reported 12 minutes ago

  @JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all

• 
  Billa (@hello17755) reported 15 minutes ago

  @Rogers i have been waiting on the phone 📞 for 45+ minutes and listening to a message; there is bit of wait; use to provide good service; may be we need new management team. Fix it before you start loosing your loyal customers.

• 
  Just me - Jamie (@JustMeJamie64) reported 17 minutes ago

  @JayGenXer @Rogers That sucks!! In spite of the wait, it was definitely worth my time…and my rate is not cheap!! So Rogers was able to retain this customer.

• 
  Trawets Namknom (@TheBareAssLodge) reported 20 minutes ago

  @JayGenXer @Rogers Absolutely garbage service

• 
  Grant D (@pyeinburnaby) reported 25 minutes ago

  @HockeyPatrol **** @Sportsnet and @Rogers