Rogers outages and service status in Vulcan, Alberta

Problems in the last 24 hours in Vulcan, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vulcan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@MarkxTrader) reported 4 minutes ago

  @RogersHelps @mmabrey1 Bring back the ol’ reliable COAX receivers! Ever since Rogers switched to Ethernet/WIFI receivers it’s been nothing but endless issues. I asked for a COAX box but apparently they’re no longer provided. You’d think over time @Rogers service would improve & not get worse.🤔DM Sent!

• 
  Karen (@karenfamily1) reported 10 minutes ago

  @Rogers @Rogers your customer service is poor. I have been calling for a few days, with the same response, that you are overwhelmed with calls….I went into the kiosk. They gave me a different number to call. They said the couldn’t help me. Very frustrating overwhelming.😮‍💨

• 
  MAPLE SYRUP BADDIE (@dabiggbaee) reported 15 minutes ago

  @Rogers you guys are starting to piss me off. My wifi isn’t working and my help chat is only being offered in French when I’ve never selected French. Fix my wifi before I get upset fr.

• 
  YOWGuy (@Sundayflyer) reported 18 minutes ago

  Call for assistance. Sorry we have higher call volume and cannot take your call. Click. OK I'll try a chat We will connect you. Wait 75 minutes. Chat terminated. Requested a transcript and sure as heck it was just terminated. @Rogers I have been a customer for 25+ years. Nice

• 
  Trish M (@trishmilley) reported 19 minutes ago

  I PAY FOR ROGERS PHONE AND INTERNET AND I WANT HELP. I DONT WANT TO WAIT ON THE PHONE FOR 1.45 HRS. WHERE ARE YOU @ROGERSHELPS @RogersHelps

• 
  Leafs Fan (@1967leafs1967) reported 20 minutes ago

  Hey @Rogers, I get a call from your people almost literally every day. Without fail. I’ve tried asking them to take me off their list but they don’t care. I can tell you that you can offer me free services and I wouldn’t sign up with you ******* just for the way you harass me.

• 
  Lefroy Jenkins (@JenkinsLefroy) reported 22 minutes ago

  @RogersHelps @celinalex_ru @Rogers, how can we consumers help to track these scammers down and expose them? The numbers they call from are either ghost numbers or cloned. I've called several actual people to inform them their numbers were being used for these scams.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 24 minutes ago

  @rovers_jay @JustMeJamie64 @Rogers also customer service isn't technical support. unless they merged you all into care agents now. I heard they were trying that in 2023, maybe they did it

• 
  The Admiral🤮🌟👨🏿‍✈️ (@_robbyy) reported 24 minutes ago

  @RogersHelps @SensSteadySteve Your outage map isn’t even working

• 
  Julie Forrest (@jforrest) reported 25 minutes ago

  I’m sorry, Marina. Welcome to Canada. @RogersHelps is the worst (except maybe next to @AirCanada)