Rogers outages and service status in Vulcan, Alberta

Problems in the last 24 hours in Vulcan, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vulcan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Lazarowich (@ALazarowich) reported 8 minutes ago

  @Rogers crazy that when I call the help line to speak with a real person the message you get is too busy and then your help line hangs up on me. INSANE behavior for a help line & a company whose motto is “with you all the way”. I guess not eh?

• 
  kaleemullah (@kaleemullah19) reported 9 minutes ago

  @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

• 
  Lynn Without an E (@Moon_River05) reported 9 minutes ago

  @RogersHelps I would like a cell phone carrier to never have so many phone calls that they have an automated message saying We are too busy, Call back Another Time. I pay handsomely for your services that customer service should come to my house. Forget it. I've lost faith in Rogers

• 
  TOSports4Ever (@TOSports4Ever) reported 9 minutes ago

  Looks like @Rogers is currently having another major outage

• 
  これは何の意味もありません (@TRSbizarro) reported 16 minutes ago

  @RogersHelps @towerguymatt Like seriously, why do you think its on the costumers you are scamming to notify you of when your service is down? This is a genuine question so answer it. This is social media after all, lets SOCIALIZE.

• 
  Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported 21 minutes ago

  @RogersHelps On vacation and not spending 3 hrs to sort out something that should be working. Also you 1 888 number saying too busy is not customer service

• 
  Gabriel morrow (@gabriel_morrow2) reported 21 minutes ago

  @RogersHelps my wife is having trouble with her connection we recently changed plans. And it's showing connected but she can't send or connect to anything

• 
  Rob (@screws1974) reported 22 minutes ago

  @Rogers in Aurora, internet was to be back at 7pm, then it was chabged to 8 now 9? No update on what the issue is. Can't even call to speak to anyone. Had a branch fall on our line this afternoon. It seems intact after I removed the branch

• 
  ghostwolfman (@ghostwolfman) reported 23 minutes ago

  @RogersHelps Ya that is brilliant people are without internet and your solution is for them to go to the internet to see what is happening? Did everyone there stop brain development in kindergarten?

• 
  Carole Gagne (@CaroleGagne108) reported 24 minutes ago

  @RogersHelps I ain't callin your USELESS customer service! FOR THE RECORD