Rogers outages and service status in Vulcan, Alberta

Problems in the last 24 hours in Vulcan, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vulcan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gail Reeves Reid (@gareeves) reported 4 minutes ago

  @RogersHelps Is there a way I can get a callback? Waiting 20 minutes without speaking with someone is unacceptable especially when calling after hours? This is very poor customer service. If I go to a store they direct me back to technical support so it’s a never ending cycle. Rogers FAIL

• 
  Medeiros M (@Medeiro34452245) reported 5 minutes ago

  @RogersHelps I robot my tv box I reboot my wireless box and message keeps showing up, also on Thursday morning there was no rogers services for half the morning I ok only got my services back about 11:45 it was completely down

• 
  Tim (@TimJArmstrong) reported 6 minutes ago

  This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

• 
  Michael Gallo (@galloots1313) reported 7 minutes ago

  @RogersHelps My bill was triple the amount. When I have unlimited data. I try calling Roger’s billing help, and everyday I wait on the phone for 4-5 hours and nobody ever picks up. How do you seriously do this to customers?

• 
  UntamedVoice (@UntamedVoice) reported 9 minutes ago

  @RogersHelps Yes every Rogers customer knows this phone number. I’ve been on this phone number for over four hours, trust me. I know what I’m doing.

• 
  tru'dat (@trudat2020) reported 13 minutes ago

  @alancross @Rogers Not to mention Rogers had an unacknowledged service outage in the GTA. Lots of calls dropping or data simply not working. All on Monday afternoon... but "no outage in your area". BS.

• 
  Michael Gallo (@galloots1313) reported 17 minutes ago

  @RogersHelps This is a business hour. Yesterday I called during business hours. The day before I called during business hours. I have no choice but to cancel my @Rogers internet because you have no staff to talk to customers?

• 
  Paul R (@doonboy) reported 18 minutes ago

  @RogersHelps brutal experience with support. Hung up on me after being on hold for 2.30 hours.

• 
  Michael DelPiero (@MikeDelpieroX) reported 18 minutes ago

  Revenue up 8%. EBITDA up just 3%. Wireless ARPU keeps sliding. Free cash flow looks better largely because capex was cut. Rogers is running harder just to stand still—and you can only squeeze investment for so long before the bill comes due. Reason why $RCI down 4.63% @Rogers

• 
  BrianM (@briangm11) reported 19 minutes ago

  @TorontoStar Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!