Rogers outages and service status in Wainwright, Alberta

Problems in the last 24 hours in Wainwright, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wainwright, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Arnold (@ChrisArnold33) reported 7 minutes ago

  @RogersHelps your outage detector says there is none in my area (Kitchener, ON), but we’re very much without internet. Need to do work here and cannot.

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  Unplugged Game Boy (@UnpluggedRetro) reported 8 minutes ago

  @RogersHelps my mom has no Internet therefore no more tv. She’s going to call me to talk. Please fix her tv and Internet .

• 
  Donald Mitchell (@vanriderfan) reported 16 minutes ago

  @landoncreasy @Rogers @RogersHelps Landon, did you expect customer service from a near monopoly? Silly boy!

• 
  brokencool (@brokencool) reported 18 minutes ago

  @RogersHelps can you please DM me? Internet has been out all morning and I can’t get through to tech support

• 
  Terry Murphy (@tyjac2) reported 20 minutes ago

  @RogersHelps what is going on with the Internet today in Erin mills Mississauga third time it’s gone down today ?? It seems this service is down more than it works

• 
  Billa (@hello17755) reported 26 minutes ago

  @Rogers i have been waiting on the phone 📞 for 45+ minutes and listening to a message; there is bit of wait; use to provide good service; may be we need new management team. Fix it before you start loosing your loyal customers.

• 
  Ryan Kelly (@nolookdroppass) reported 27 minutes ago

  What is happening with @Rogers right now? Havent been able to get through to the help desk for 10 days and log-in authentication is on a loop. Insane.

• 
  DavidKoroma.eth (@D_A_Koroma) reported 27 minutes ago

  So, @Rogers has just given up on human customer service?… This AI hellscape is so frustrating…

• 
  Amrith (@hopingcanadian) reported 27 minutes ago

  @RogersHelps Internet down for the last hr and a half. - cambridge ontario. Im on phone and also trying to get hold of someone on chat. No reports of outage as yet. Could you help me in anyway ?

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 29 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?