Rogers outages and service status in Wainwright, Alberta

Problems in the last 24 hours in Wainwright, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wainwright, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean Sarnecki (@sarneckid) reported 5 minutes ago

  @RogersHelps No - despite talking to IT four times. Also, I have been told I must return old equipment and would be sent a return label 3 times but never received the return label despite having the correct email address - and yes, I have checked spam and junk

• 
  Bonnie Lee (@stitchlady) reported 8 minutes ago

  @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!

• 
  nothing but volcanic vipers (@MooCowRawrz) reported 10 minutes ago

  @RogersHelps It was the **** *** Sportsnet app and **** this so response bullshit Weird it only happens to Blue Jays and Raptors games your mad im using a cable login and requiring a once a month login ***** the cable is payed for stop ******* me over ON THE TEAMS YOU OWN

• 
  🍎 🍏 (@pianoteacherkim) reported 10 minutes ago

  @RogersHelps outage in Cityplace area downtown Toronto- I have reset the router but it has been out all day. Please advise.

• 
  Mr Perfect (@collectibledad) reported 13 minutes ago

  @RogersHelps I ended up hanging up. Brutal experience for a new customer. Been trying for days. 👎

• 
  Bonnie Lee (@stitchlady) reported 16 minutes ago

  @Rogers The sound cuts out the beginning of the game and sometimes during the game. The same happens on some other channels, but infrequently. NBC has pixelating and problems with the picture for months already. I’ve had all my equipment checked and changed.

• 
  Giovani Galt (@GaltGiovani) reported 19 minutes ago

  @123mung @RogersHelps They are having problems. I know of 2 business having issues in the aurora area and rogers say it isnt on their side. This isnt the first time.

• 
  𝘾𝙖𝙨𝙨𝙖𝙣𝙙𝙧𝙖 𝙍𝙖𝙪𝙜𝙪𝙨𝙩🇨🇦 (@ThisIsMeCassie) reported 22 minutes ago

  @Rogers — As one of Canada’s dominant telecom providers, it’s disappointing that there’s no meaningful recognition or support for the very people who serve and protect this country. Our military members deserve more than silence from companies that benefit from the nation they defend. @coreyhoganyyc is this something that’s on your radar?? My son is stationed in Edmonton and will be going to Latvia I’m looking for a better deal for him and thought that the government might have negotiated something like this when they allow this takeover of Shaw

• 
  DARSHAN AILANI (@AilaniDarshan) reported 22 minutes ago

  @RogersHelps Your response pretty much sums up how Rogers wants to deal with customer complaints. I will pay my outstanding and port my number out. It’s extremely sad to see such customer service even for sub standard service and connectivity.

• 
  Vernon RJ Schmid🇨🇦 (@Vernon_ESQ) reported 25 minutes ago

  Ummm… @Rogers and @RogersHelps: If customer is on hold for more than TWO HOURS and THEN your system says "Too many on hold…" and ends call, the least you could do is set up a call-back service. [Expletive deleted.]!!!😡 #CustomerServiceIdiocy #RogersHangUps #RogersHangsUp