Rogers Outage Report in Wallaceburg, Ontario

Problems in the last 24 hours in Wallaceburg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wallaceburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crystal Lam (@cryslam) reported 3 minutes ago

  @RogersHelps These changes were made early this week and taken into effect today. I’m trying to reach someone in customer care and have had no success.. still on hold now… it’s ridiculous any time I have any changes this happens

• 
  Duane 🇨🇦 (@LondonDuaneRW) reported 3 minutes ago

  @RogersHelps sorry to give up on you so quickly, I went to the house and checked all the cables, unplugged everything, it came back on very briefly and then went off again. I called tech-support and was put on hold for 41 minutes, hung up. White light on front flashing.

• 
  Brent Lanti (@BrentLanti) reported 7 minutes ago

  @RogersHelps how do I get to talk to someone in tech support!? I called in and the message said it would be a 15 minute wait, it had now been over an hour!

• 
  Crystal Lam (@cryslam) reported 9 minutes ago

  @RogersHelps This is piss poor service. I waited for over 2.5 hours and now the live chat automatically ended my chat and it was almost my turn to be served. Very angry but not at all surprised.

• 
  Reuben Kincaid - Enjoy Every Sandwich (@l0st4words68) reported 13 minutes ago

  @Rogers Just wanted to let Rogers know that putting people on hold for an HOUR+ to reach someone at your tech support desk is an affront. You overcharge, your billing practices are pure larceny, and now your customer sevice - the only thing that you sort of succeeded at- is nonexistent.

• 
  D Dash 🇨🇦 (@ddash_ca) reported 14 minutes ago

  @RogersHelps strikes again. Internet down, outage map shows green. Tried to chat , didn't work. On phone waiting for 45 minutes and yet to talk to anyone. What sort of crappy service is this..

• 
  Mike Davies (@MikeFDavies) reported 15 minutes ago

  @RogersHelps A Tech over this aft to troubleshoot pixelation. Hv a 3-bedroom townhouse. Signal is not gr8 upstairs. Sol'n is 2 move modem upstairs. I asked to move but he said I havd no cable outlet upstairs. Call my drywall guy to move cable through so then modem can be moved

• 
  Pakirry69 (@Pakirry69) reported 17 minutes ago

  Two days trying to speak with an agent and the only thing I got so far is frustration... 😩 Costumer service is a machine that doesn't resolve nothing. @Rogers

• 
  Howling at the Moon 🐺 (@Jane_Gillon) reported 21 minutes ago

  @RogersHelps I have an accessibility issue. My 95 year old mother cannot operate her TV on her own. She wants it on 24 hours a day but the standby screen comes on every 5 hours and that cannot be extended with the controls available at her end. How can this be fixed?

• 
  NDGTO (@NDGTORONTO) reported 26 minutes ago

  @Rogers I called to move my internet services to my new address and your agent disconnected my services. No internet for 2 days. Waited an hour in the queue tn & was told I had to call tech support. Called. Customer support closed. Told to call tomorrow @ 9AM (when I start work)