Rogers outages and service status in Waterton, Alberta

Problems in the last 24 hours in Waterton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 1 minute ago

  @RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Saturday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.

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  🇨🇦 Peter 🇨🇦 (@peter101s) reported 7 minutes ago

  @thenameisdlo @Rogers It’s gone downhill because Roger’s laid off most of its customer service staff last year and contacted out to jeets who don’t know what they are doing from a 3rd world country.

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  Grittygirl88 (@grittygirl88) reported 12 minutes ago

  @RogersHelps anything wrong with your customer care lines? I called on a Tuesday at 7 pm and I was not able to get through to any specialist. Also no answers on the social media handles.

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  Chiranjeevi Nagiredd (@chirutweet) reported 13 minutes ago

  the account notes, yet no one is taking ownership. Even my latest visit was not properly noted on the account Customers should not be sent back and forth between customer care and stores for something this simple. Looking for a resolution without unnecessary visits.@RogersHelps

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  🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported 17 minutes ago

  @RogersHelps I've been on hold for 20 minutes. Is there an outage or what in the St. Clair Avenue West area?

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  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 17 minutes ago

  @RogersHelps The app kept buffering or freezing for most the game. And it wasn't my internet (BW and latency were fine) or the Smart TV I have the app on. All the other streaming apps like Netflix, Prime were perfectly fine. This is a constant problem I have with your Sportsnet app.

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  Free & Fair (@CanadaMate) reported 18 minutes ago

  @RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal

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  MACK A (@mack1971) reported 19 minutes ago

  @RogersHelps I can’t do this man.. I need to speak to people not text my issues … thanks for not helping .. ask me for my phone number in DM and call me if you want to really HELP

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  Chiranjeevi Nagiredd (@chirutweet) reported 22 minutes ago

  @RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.

• 
  Brad Beaumont (@BradBea18939369) reported 22 minutes ago

  @Rogers sitting in hold for last 37 mins waiting to talk to a customer service rep, is wild for what i pay to use your product