Rogers outages and service status in Waterton, Alberta

Problems in the last 24 hours in Waterton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura Brown 🍁 (@thatgrrl) reported 6 minutes ago

  @Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.

• 
  Kim Melnyk (@MelnykKim) reported 8 minutes ago

  Hey @Rogers service. I’m trying to get support for someone to come deal with a downed wire in the street that belongs to you and the call centre has hung up on me twice when transferring me to the right people and virtual assistants are no help.

• 
  Orange Cone (@CanadianPylon) reported 9 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Solid Shatner (@KarlMagnonMan) reported 9 minutes ago

  @RogersHelps All I want to do is change my address. I’ve been trying to do this since 2021 and your garbage website will NOT let me change it. Your AI said your tech support is 24/7 & every time I request to speak to someone I’m hung up on. This is 100% UNACCEPTABLE.

• 
  Andrew Campbell (@pokerleaffan) reported 9 minutes ago

  @CanadasLeafs @Rogers Recently had a house fire. Wanted to tranfer internet and cable from the one that burnt to a rental property. Literally 2hrs on the phone. Like i didn't have enough **** to deal with.

• 
  Danny Heath (@drheath99) reported 15 minutes ago

  They can't have it both ways! Either they are spending or they are saving every penny so @Rogers can buy another whatever they want! This is stupid!

• 
  Jacob Phillips (@JacobJPhillips) reported 16 minutes ago

  @TFCin110 @RogersHelps #Agreed. Horrible. And My Balance Is Always $0

• 
  Neil Anthony (@NeilAnthonyLive) reported 20 minutes ago

  @SteveD29 @RogersHelps They pulled that **** with me and I just kept ignoring them and they finally stop asking me for money.

• 
  Kimmie G (@KimmyG6) reported 20 minutes ago

  @Kevin1141531 @RogersHelps Same!! Thanks for the advice. They literally confirmed my call back number in case we get disconnected and then I get a hang up. Just awful

• 
  Luker (@Ryan3Luke) reported 20 minutes ago

  @RogersHelps Many houses on our street are out. Told nothing they can do cause they believe there isn’t a problem