Rogers outages and service status in Waterton, Alberta

Problems in the last 24 hours in Waterton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ms. Nthusi (@KokiBetty) reported 5 minutes ago

  @RogersHelps Hi, we’ve been without Wi-Fi since this morning, and it has now been several hours without service. Could you please confirm the current status of the outage in my area and provide an estimated time for when service will be restored? Davenport and Dufferin area

• 
  AJ Quann (@ajquann2003) reported 9 minutes ago

  @RogersHelps I have been back and forth with customer support for weeks over this. Can someone explain why new customers with the Ultimate TV and Internet (2.5 Gbps) with StreamSaver get WiFi 7 included, but despite me having this plan, I cannot? I am on fibre fyi.

• 
  Shye K (@ShyeKlein) reported 9 minutes ago

  @Rogers You have fired hundreds of employees and changed your agents with an ai unable to help with my issues, for 3 days i have called to resolve a phone number transfer issue and your ai system keeps hanging up. I would like help with your nonsensical service before I cancel.

• 
  Determined Canuck (@frenchlefty26) reported 10 minutes ago

  @georganneb @Rogers As much as I hate to admit it, Bell is far superior. It may be slightly more expensive, but their service is rock solid. YMMV.

• 
  Harrichr (@harrichr) reported 11 minutes ago

  @RogersHelps It doesn't matter what the issue is. It's an embarrassment that you would EVER have a customer or potential customer wait on hold longer than 10 minutes. That is a corporate choice.

• 
  🇨🇦 RobO 🇮🇹 (@1964RobO) reported 12 minutes ago

  @RogersHelps how much more difficult and time wasting can you make it for a customer to reach a live person. Already explained issue to your bot and then a rep who cannot help me so has to transfer me to the person I asked to speak with 87 minutes ago! Still on hold

• 
  SJ (@cafveteran) reported 13 minutes ago

  @Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.

• 
  _.damien5 (@damienvermande5) reported 14 minutes ago

  @RogersHelps I’ve been on hold for 4 hours now regarding a wifi outage, can someone please contact me to resolve this asap?

• 
  Craig DeCraene (@CraigDeCraene) reported 15 minutes ago

  The best part of a @Rogers customer service representative calling me to ask about my service was when I was in ND where the cell reception is the worst and having them hang up on me…

• 
  A.W.O.L. Productions (@AWOLProductionz) reported 16 minutes ago

  Holy fk @Rogers Ai is pure garbage! God damn this monopoly in Ontario. They’ve really made it impossible to get through to anyone