Rogers outages and service status in Waterton, Alberta

Problems in the last 24 hours in Waterton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abi 💜 (@h_abi16) reported 7 minutes ago

  @RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.

• 
  Casey Kobi (@KobiCasey) reported 10 minutes ago

  @RogersHelps Just recieved a call from Rogers regarding my formal complaint with CCTS in which they offered a vague apology and did not fix the charge against my credit. Filed another complaint with TransUnion

• 
  mamma tuch 🇨🇦🇮🇱❤️💙 (@Just_Mamma_Gee) reported 15 minutes ago

  @Rogers would get a lot less hate if a) they got rid of that awful hold music b) they introduced a call back feature @RogersHelps #torturemusic

• 
  Nikki (@NicoletteFuller) reported 19 minutes ago

  absolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.

• 
  Carole Farhall (Khaligirl) (@CaroleFarhall) reported 21 minutes ago

  @Rogers prepaid box to send my S26 phone back so my bill will go down even more because I will not be paying for the it anymore. I did say no to the phone at the moment because it sounded to go to be true

• 
  dineshjagasia (@dineshjagasia1) reported 22 minutes ago

  @RogersHelps This does not help at all. I called the Technical Support Team and while speaking to the agent, the call got disconnected mid-way. No call back received. I have called back again and am on hold again for god knows how long.

• 
  Medeiros M (@Medeiro34452245) reported 22 minutes ago

  @RogersHelps Did call tech support yesterday but nobody answered Calling tech support all this morning, been on hold for over 2 hrs gave up listening to your elevator music and hung up, will try calling back in a bit your customer service sucks big time

• 
  Suneeta, MPH🍁 (@Suneeta21) reported 27 minutes ago

  After an hour wait @Rogers hangs up. Great customer service.

• 
  CRM🇨🇦 (@CRMxox) reported 27 minutes ago

  @Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....

• 
  Howard Knopf (@howardknopf) reported 30 minutes ago

  @Rogers @RogersHelps new AI interface is WORSE THAN HORRIBLE. The online support is also AWFUL.