Rogers outages and service status in Wawa, Ontario

Problems in the last 24 hours in Wawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tia ☁️💛 Believes in Love 💛☁️ (@goodbyeAcadia) reported 5 minutes ago

  @RogersHelps do you know when the Internet will be restored in the Legacy (Calgary) area? It’s been out since 2:30 am and the last update on Rogers said they were investigating the issue at 7:55 am

• 
  John Koreen (@MrKoreen) reported 5 minutes ago

  @RogersHelps please help, we've been on hold for +2.5 hrs bc my wife received the msg: "Contact us for assistance. We’ve enhanced your sign in security. To learn more, please contact us and speak with a Rogers Specialist for further assistance" when trying to login to her email

• 
  Julie Carl (@JulieC007) reported 9 minutes ago

  @RogersHelps Hey Roger’s, what does it take to talk to a human being in your company? Your AI just hung up on me. I wasn’t originally calling to cancel, but now…

• 
  Alp Deniz (@alpdenizdeveci) reported 10 minutes ago

  @Rogers I am keep getting charged fees even after I left Canada and closed my bank account. I don’t live in Canada but I still get charged $75 for returned fee on my supposedly automatic payment. I can’t even contact customer service! I just waited 2 hours in line! International!

• 
  Grittygirl88 (@grittygirl88) reported 10 minutes ago

  Why are you tech customer care lines dead. @CCTS_CPRST @Rogers

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 16 minutes ago

  @RogersHelps Arrived. LOL - late - Improperly equipped /informed to even start the process. - had to ask home owner where the Roger’s field /street infrastructure is located then had to call the office for more help; …… so far

• 
  Mr. C (@MrC_ELL) reported 16 minutes ago

  @RogersHelps what is wrong with your customer service? After 25 minutes waiting this morning I was able to order a new remote replacement. 2 hours later I receive an automated voicemail to call because they need more information. Now I have been on hold for 45 minutes.

• 
  Dave Dickson (@Dkcdickson) reported 16 minutes ago

  @RogersHelps Can someone call me? I shouldn’t wait hours and hours on hold when clearly Rogers has a problem here

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 20 minutes ago

  @RogersHelps @k_mclean More of the same “hey customer can you do more of our jobs for us.” Maybe instead ask all your AI tools to only contact customer who OPT in And share that list with other departments- FYI The entire Customer Retention group is a measure of your lack of quality & customer care

• 
  Trina (@TRiiNA__) reported 21 minutes ago

  @Rogers fix your internet. This is terrible.