Rogers outages and service status in Wawa, Ontario

Problems in the last 24 hours in Wawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura Brown 🍁 (@thatgrrl) reported 7 minutes ago

  @Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.

• 
  Lynn Without an E (@Moon_River05) reported 8 minutes ago

  @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

• 
  Fezco (@Nikumi87) reported 8 minutes ago

  @RobFai @Rogers You didn't hang up on them within the first 10 seconds?

• 
  Grittygirl88 (@grittygirl88) reported 11 minutes ago

  @CCTS_CPRST @Rogers is keeping too wide service appointment windows for a job that can be completed in 15 minutes and they charge 75 for rescheduling. Do they expect people to be available for 5 hours and keep waiting for their technicians.

• 
  The REAL Sassy Queen 👑 (@TheRealSassyQn) reported 12 minutes ago

  Wow been on HOLD with @Rogers over an hour to cancel our INTERNET and got disconnected Went into a STORE in ON @fordnation They are giving me the same number to call If they never answer .... How do you cancel?? This is disgraceful service #Rogers #NeverROGERS

• 
  Rob Fai (@RobFai) reported 12 minutes ago

  @Rogers if you only knew how incredibly vile some of your telemarketers are over the phone... You can't possibly think these call centres work, do you? It's the worst branding you could possibly put into the marketplace, honestly.

• 
  Realtor® Paul 🏠🔑 (@PaulLiberatore) reported 15 minutes ago

  @RogersHelps absolutely terrible “service”. Last 3 days on hold for 3 hours each time just to get the call drop when being transferred for the 3rd time. No service provider should have this as their daily standard. People should find alternatives with a solid CS dept asap.

• 
  So Mino (@storytellrwendy) reported 19 minutes ago

  @Rogers you are a horrible service. We’re trying to cancel our account and we’ve been on hold 3 hours, re-directed by 4 different reps, and have been told it’s not possible to cancel. You’re now stealing from us. Awful customer service. Awful company.

• 
  LVNTHEDRM (@Adams11Colin) reported 19 minutes ago

  @RogersHelps I need to speak to somebody in customer care as I am having issues with my Wi-Fi and I was told to get pods because the ones I have do not work with my modem, but I can’t get through to anybody.

• 
  DL - on Bills WR 🚂🚞 next stop, draft one in 1st (@BC_Bound) reported 20 minutes ago

  @lindsaytaylorl @Rogers Kitchener right now, this is what brought me here Loll guess theres only an outage in my block frig sakes