Rogers outages and service status in Wawa, Ontario

Problems in the last 24 hours in Wawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 5 minutes ago

  Does anyone real even work at @RogersHelps @Rogers anymore? Guess what, I'm not paying my bill until you ******** FIX THE PROBLEM I've been dealing with for two months. If you don't want me showing up to your TO office, you'll get someone on the phone. 🤬

• 
  Stuart (@BlueAndWhiteGuy) reported 8 minutes ago

  @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

• 
  Jeff Molnar (@jeffmolnar) reported 9 minutes ago

  Going on 3 hours without internet or cable and @Rogers still says the outage is being assessed. Might be time to finally make the switch to Bell.

• 
  Elizabeth Bryant (@wheelgirl77) reported 10 minutes ago

  @RogersHelps Service has been out for almost 6 hours now at 90 Waller St. there are a lot of disabled people in this building that require Internet access for a lot of things in their life including some of their health related equipment etc. It’s more than inconvenient for some.

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 10 minutes ago

  @RogersHelps @CCTS_CPRST I have already restarted my phone. I have reset the network settings on my iPhone. We have reset our network router. None of it works. I believe your provisioning group needs to make a change to allow wi-fi calling on my line.

• 
  sprt08 (@sprt08) reported 14 minutes ago

  @RogersHelps Hello- I sent a private message. Would someone please help? I’ve tried every support avenue available without response, and in store and phone reps say they’ve submitted escalation tickets because they see the problem but can’t help. Thank you.

• 
  Sanka Jayasundera (@Zenblime) reported 16 minutes ago

  @Rogers rogers tech support is the absolute worst!!! After waiting two days for 6 hours each with two ppl left to go they cut me off!! This company should be broken up get rid of their monopoly. Its cos of this they toss around

• 
  SueCanada 🐧🐧 (@ONTLLs) reported 16 minutes ago

  @dhewlett @Rogers Oh oh... if Hewlett yells for Zelenka, you guys are in big trouble! Good luck @Rogers

• 
  Elizabeth Bryant (@wheelgirl77) reported 18 minutes ago

  @RogersHelps Talk to the AI is the only advice you can give me? How about fixing this?! Have your tech guys target my building and fix it. I’ve done all the level one tech-support stuff, now it’s on you guys. Why do you always put the onus on the customer to figure it out?

• 
  EagleBoneWhistle (@eaglebnewhistle) reported 18 minutes ago

  @Rogers having trouble explaining to the off shore customer service reps that I only want to speak with rogers employees who are working within the borders of Canada. I know I'm just a drop in a bucket, but I'm about to take business elsewhere.