Rogers outages and service status in Westlock, Alberta

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Westlock, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KIRO Service Consultation (@ampharan) reported 3 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  Markets, Options & more📈 (@Markets_Options) reported 6 minutes ago

  @Rogers @RogersHelps But @Rogers tells me this morning, despite emailing me the channel lineup that I am supposed to have, that I dont have the channels I was promised (in writing by the way), and they won’t do anything for me unless I pay more. I have 3 days left to cancel in my 10 day period… 3/n

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 9 minutes ago

  @RogersHelps I need help I need customer services to reach me as soon as possible I need to stop my Sim and finish services it is charging bills and I am not using it since 3 months since I left

• 
  Mitchell Tremblay (@ODSPoor) reported 10 minutes ago

  @OntarioFrugal @RogersHelps It was lucky mobile right? They said my online debit credit card failed the auto deposit requirements. @LuckyMobileCan didn't help at all..

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 12 minutes ago

  @RogersHelps Making me queue for more than 3 hours to talk to a real person regarding my wifi issues just for them to end the chat when I was 2nd in queue before I even get to talk to a person. What an amazing service, cancelling my plan today.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 13 minutes ago

  @SchwartzTime @Rogers They should be ashamed that they have a department called customer care. It should be called customer we don't care.

• 
  travis the angry canadian 🇨🇦🇺🇸 (@Travisbecker17) reported 16 minutes ago

  @Tialuna1993 @Rogers @Rogers yes why was it not delivered to her house yesterday? I get it’s Sunday but are you saying your representative lied to a customer? She said the representative said by August 23 and she doesn’t have her box. Why is your representative not telling her the truth?

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 16 minutes ago

  @RogersHelps This number is not picking up with me as am outside Canada and the one for international calls no one is responding and I need to contact customer services to stop my mobile line as it is charging on me new bills every month and your app and website are not helpful

• 
  ARKN (@imaginovationz) reported 17 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  The Impatient Tourist (@ImpatienTourist) reported 18 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK