Rogers outages and service status in Westlock, Alberta

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Westlock, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick McRoberts (@nick_mcrob) reported 3 minutes ago

  @RogersHelps your technician just left our property without confirming that our internet issues were resolved. We are still unable to connect to the internet.

• 
  Master Iceman (@themastericeman) reported 3 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  @HolyDegenerate (@RandySaretzky) reported 5 minutes ago

  @Rogers I am absolutely fed up with this bullshit! 1000 dollar bill I need support now!

• 
  djlennywhelan (@djlennywhelan) reported 7 minutes ago

  @RogersHelps Bull! The call cuts off after 2 hours, and I’m Not starting again. Either someone contacts me for a service appt, or I’m returning every piece of your ****** equipment to one of your useless outlets

• 
  Medeiros M (@Medeiro34452245) reported 9 minutes ago

  @RogersHelps Did call tech support yesterday but nobody answered Calling tech support all this morning, been on hold for over 2 hrs gave up listening to your elevator music and hung up, will try calling back in a bit your customer service sucks big time

• 
  Dugtheslug (@icecreampie58) reported 9 minutes ago

  @Rogers Loving the new virtual assistant 30 mins on hold to get to the overseas customer service....and start all over waiting...wow

• 
  Ds (@Sky__16__) reported 9 minutes ago

  @RogersHelps @Rogers 5-hour outage. $250+ lost income. $2 credit. Then Rogers tells me I should pay another $15/month for backup internet. Imagine causing the problem, offering less than 1% of the losses as compensation, and then pitching a subscription as the fix.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 13 minutes ago

  One hour and 45 minutes later someone from Customer Care is finally on the line. I have to start all over again with him. Ask me how much I hate @Rogers ... go ahead, ask me. 🤬

• 
  Leafs Fan (@1967leafs1967) reported 22 minutes ago

  Hey @Rogers, I get a call from your people almost literally every day. Without fail. I’ve tried asking them to take me off their list but they don’t care. I can tell you that you can offer me free services and I wouldn’t sign up with you ******* just for the way you harass me.

• 
  Carole Farhall (Khaligirl) (@CaroleFarhall) reported 22 minutes ago

  @Rogers prepaid box to send my S26 phone back so my bill will go down even more because I will not be paying for the it anymore. I did say no to the phone at the moment because it sounded to go to be true