Rogers outages and service status in Westlock, Alberta

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Westlock, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GrumpyOldMan (@NotElonEither) reported 10 minutes ago

  @NavdeepSBains We're you the COO of @Rogers when the Brampton call centre was outsourced to other countries including India/ Philippines? How does that help ontarians?

• 
  BBrewda (@BBrewda) reported 11 minutes ago

  @RogersHelps But no one answered when I was on hold. The automated response after 3 hours just told me you are experiencing high call volumes and then said have a good day and ended the call. This is poor customer service. How about calling me and I will graciously put you on hold for 3 hours

• 
  Trish M (@trishmilley) reported 12 minutes ago

  @RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!

• 
  Geoffrey Trueman Falk (@geoffreyfalk) reported 12 minutes ago

  @JustMeJamie64 @Rogers CRTC is a total "Old Boys' Club," controlled by ex-telecom industry executives. They are there to help their buddies and their stock portfolios, not consumers. That is why Canadians pay 3-4x more for cell phone and Internet service than consumers in the US.

• 
  Cristina Aiello (@caiello2) reported 12 minutes ago

  @Rogers Not so reliable, my cable keeps cutting out since July 24/26, 3 service calls since then but today Aug 17/26 it cut out again. Called bulk rate # 1-855-256-0052 on hold forever, finally hung up. Bulk service # 934761297. Can you help?

• 
  Wake Turbulence (@Airwave_1_) reported 15 minutes ago

  @JustMeJamie64 @Rogers They did, they used to be 100% Canadian support and marketed it that way. They just started offloading them in the last couple years. Sorry to say you missed the boat. It’s headed the other way now.

• 
  Robin (@robinthemurr) reported 16 minutes ago

  ******* came back for a 3rd time and woke me up AGAIN 3 employees who can’t read Once I opened the door to yell at them they gave me the “oh we just saw your sign” no you’re ignorant ***** who don’t give a **** Stay off peoples properties @Rogers unless you are called

• 
  Sue Sproule (@SprouleSue) reported 24 minutes ago

  @JustMeJamie64 @Rogers AirCanada tried this in the early 2000's for the AirCanada Website Technical support services We trained them the quality of the service was really bad but they were extrêmely polite, With customers complaints high they brought it back to Canadian Call Centers

• 
  Mark Reagan (@MarkReaganBC) reported 25 minutes ago

  @LoveMy7Wood @Rogers @BlueJays Lack of offence and hitting for Jays is down pretty much across the board, I wonder if there is a correlation with Mattingly leaving as their hitting coach. As for Vladdy he can't hit anything into the air, it's always grounders plus his normal hustle to 1st base is diminished.

• 
  Jim B (@BobRules4038) reported 29 minutes ago

  @OShenMetaX @JustMeJamie64 @Rogers Hey retard. This is all big canadian companies. If you want to actually support big Canadian companies you have to give money to other nations who actually support the people who buy their products LMAO.