Rogers outages and service status in Westlock, Alberta

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Westlock, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claudio Rocchi (@ClaudioRocchi1) reported 6 minutes ago

  @Rogers I have been trying to call customer service all day. Get same message we are to busy call again later. I would expect better from a company like yours.

• 
  Dman (@mcmanus17) reported 6 minutes ago

  @RogersHelps can you please get your equipment fixed. Having lengthy outages every few days is not acceptable. Keep being told “there’s on outage in your area” without any clarity as to what is happening.

• 
  Lisa 🇨🇦 (@LeezerShort) reported 7 minutes ago

  Some things never change. On hold with @RogersHelps for an hour and 16 mins. They promise I’m important.

• 
  The Impatient Tourist (@ImpatienTourist) reported 8 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  Nikki (@NicoletteFuller) reported 8 minutes ago

  absolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.

• 
  Arse Finder (@I_Find_ARSES) reported 11 minutes ago

  @RealDonBradshaw @Rogers Under #Gillick #Jays fringe players like #DavisSchneider would play winter ball to improve, there lies the problem!

• 
  Faith4life (@ImaanFaith) reported 11 minutes ago

  @Rogers why the hell can’t I speak to someone on rogers I am cancelling every account I have with you **** you and your AI

• 
  Kevin (@kevcpm) reported 13 minutes ago

  @RogersHelps As anticipated. No call back. I’ve had success through this channel - how can you help me?

• 
  Jasmine Jeane Hawley 🇨🇦 (@jasminejhawley) reported 19 minutes ago

  For a "communications" company you are very bad at communications.I need to have my services moved to a new address.I have called 12 times this week and can't get through.I can't contact anyone through the web site and when I called the closest store he was very rude. @Rogers

• 
  YesavageIsKing (@XDUB1007) reported 23 minutes ago

  The Jays should only play on AppleTV, cancel Sportsnet @Rogers