Rogers outages and service status in Whitefish, Ontario

Problems in the last 24 hours in Whitefish, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitefish, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Triceptic0n (@Triceptic0n87) reported 7 minutes ago

  @RogersHelps you got till I get off work to fix rogers in South oshawa or I'm swapping to bell

• 
  joe posteraro (@boombatts) reported 11 minutes ago

  @RogersHelps service is down on beaton way in pickering. Wasn't even bad weather to blame it on

• 
  Cristina Hinojosa (@chinojosa09) reported 12 minutes ago

  @RogersHelps Is there an internet outage in the K2L 5E1 area? My connection is completely down and phone wait times are over 40 minutes. Please advise

• 
  Darrel Norris (@NorrisDarrel) reported 13 minutes ago

  @RogersHelps Well, it took being in the queue for 2+ hours, but I have a technician coming tomorrow morning! Thanks for your help.

• 
  kaleemullah (@kaleemullah19) reported 13 minutes ago

  @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

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  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 15 minutes ago

  @RogersHelps @SNCTrader Check your dms I too have been having issues and I could use some help

• 
  JimmyNoPoke (@JimmyNoJabba) reported 20 minutes ago

  @Rogers why is there a ******* pride logo on the Rogers app on my phone. I don't consent to this get it ******** off or on switching providers immediately and you can shove your contract up your ***.

• 
  Nikhil s (@sethni20) reported 23 minutes ago

  @RogersHelps tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect? I want to cancel all of the services immediately. Please contact me and process the cancellation

• 
  Ice Xiao (@icyyicee) reported 23 minutes ago

  Hey @Rogers, it's hard to say goodbye. Literally. I cancelled my internet service with you, and was told to bring my old modem to a Rogers store to return. Then I was told by the Rogers store to call you and get a shipping label. Then I called..

• 
  Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported 25 minutes ago

  @Rogers we are in Portugal and my wife is having issues with her phone called you 1888 number went through all the questions to be told too busy call back later #BullShit #CrappyCustomerService