Rogers outages and service status in Williams Lake, British Columbia

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Williams Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Hastings-Trew (@JamesHT) reported 4 minutes ago

  Damn it @Rogers … sure Shaw was a smaller regional company, but at least someone would answer a phone one in a while. I’ve been trying to switch my internet package down to a different plan. Been at 2 hrs and counting…

• 
  Preston Hodgkinson (@NHLHodgkinson) reported 5 minutes ago

  Almost 24 hours without internet now… and no timeline on when the outage will end or what caused it Be better @Rogers

• 
  Alexis Gee (@lexomatic) reported 7 minutes ago

  @RogersHelps The internet got fixed Tuesday afternoon. Monday I got notice that the issue I had reported was closed as resolved, 2 days after it was closed & not resolved. Today (Wednesday) I got notice that it apparently has been fixed because techs couldn't find the cause. Not impressed.

• 
  Zerve (@Captain_C2) reported 9 minutes ago

  @Rogers non-stop internet service outages for the last week. It's also impossible to get a customer support agent to answer the phone, and the online support chat queue just randomly disconnects you and doesn't save your place in line, making that also basically impossible to use. Probably going to switch providers when I move in a couple months, because this is terrible.

• 
  Anna Bana (@anzalene91635) reported 11 minutes ago

  @RogersHelps is anyone else having trouble with mobile internet? Currently 24hrs without internet on my phone. Customer support said they will escalate the issue but no help as yet.

• 
  PoolBoy🧲🌊🐙🐬🐳 (@JTown604) reported 11 minutes ago

  @Rogers Your customer service, and fraud dept are brutal to deal with

• 
  1S ry (@ryleeshaetv) reported 15 minutes ago

  why are we hiring customer service reps that can't even form a proper sentence & sound like they have zero clue what they're even saying themselves ? my left big toe has a higher vocabulary than the person i just spoke with. that was a literal nightmare. @rogers

• 
  Nesta ౨ৎ (@nestapendragon) reported 16 minutes ago

  @MikeDelpieroX @Rogers I have spent over 80 hours on hold with Rogers in the last month. It's genuinely ridiculous. It's like their customer support is a completely different company and if you're lucky they will actually talk to Rogers for 5 seconds to help you, but only after hours of hoop jumping.

• 
  MACK A (@mack1971) reported 17 minutes ago

  @RogersHelps Would you PLEASE hire more people to answer customer “ service “ lines??? 3 freaking days of trying to reach an operator, not sure why you guys think we have hours to wait on hold to speak a person , absolutely the worst company I deal with

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 18 minutes ago

  @RogersHelps The app kept buffering or freezing for most the game. And it wasn't my internet (BW and latency were fine) or the Smart TV I have the app on. All the other streaming apps like Netflix, Prime were perfectly fine. This is a constant problem I have with your Sportsnet app.