Rogers outages and service status in Windsor, Quebec

Problems in the last 24 hours in Windsor, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Windsor, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Windsor, Quebec

Latest outage, problems and issue reports in Windsor and nearby locations:

• 
  le petit rebeu🙎🏽‍♂️ (@Adnanekhalil8) reported 17 minutes ago from Sherbrooke, Quebec

  @isaac_unrau @Rogers because when I was with them, they charged me something that they've been hidden from me, and not only once but two times.(sorry bad english)

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl (@KennedyKreep) reported 4 minutes ago

  @Rogers @RogersHelps is the biggest rip off in Canadian history! Literally spent 2hrs on the phone waiting for an available service rep. to only suddenly be told "high call volume, call back later" I WAS IN LINE!!! Waiting for my turn. Cancelling is now my next move.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 4 minutes ago

  @ThaLiveKing @RogersHelps All BS lol. They let go almost all of their customer service staff last year and contracted out the work to 3rd world counties which is why their customer service went from the best to the worst out there. After 48 years a recently cancelled all my Roger’s services because of BS

• 
  Caitlin (@cwiltzy) reported 4 minutes ago

  .@Rogers really sent me an email saying that my bill is going up $5 so I can “continue to support Rogers investments and 5G” like I somehow owe them an extra $5 monthly contribution?! My contribution is MY MONTHLY BILL?!

• 
  Ryan Planinshek (@planinshek) reported 6 minutes ago

  @Rogers your automated phone system is awful. My mom was disconnected after waiting on hold for 1.5 hours multiple times trying to report a hacked account. Shoutout to the Coquitlam Centre store for finally fixing it in person today, but your phone support needs serious work.

• 
  Laela Mirelle (@djlaela) reported 6 minutes ago

  @RogersHelps This new AI system is garbage! It doesn’t understand the simplest of instructions, and after multiple attempt to get an actual person, it says “we’re experiencing higher than normal cell volumes, please try again later” and hangs up!! Can’t resolve payments

• 
  Ryan Hibbs (@rhibbsy) reported 7 minutes ago

  @RogersHelps This is ridiculous. I just got through to a chat specialist, and they ended the chat immediately when I tried to report the fraud. It was 2.5 hours just to contact them and they immediately ended the chat. Absolutely rude.

• 
  Kuljeet Singh (@Kuljeet123r) reported 12 minutes ago

  @RogersHelps I called over 100 times,and We're busier than usual. The chat support is just as useless. How am I supposed to understand my bill or get help without speaking to an agent? @RogersHelps @Rogers This is unacceptable, unbelievable, unreasonable, and worse than every other provider.

• 
  Chris Tyson (@christysonldn) reported 13 minutes ago

  @RogersHelps this is ridiculous....I engaged in a chat to have one of my phone lines cancelled, the chat agent tried to upsell me, No, the line I want to cancel my mother in law can no longer use due to a memory issue, now I am on hold with the cancellation team, do better !

• 
  SARINLEY (@abdiazizsarinle) reported 15 minutes ago

  1/2. @Rogers @RogersHelps My emails have gone unanswered, and your AI agent has not been helpful. Please contact me and resolve this issue as soon as possible.

• 
  Manzar Syed (@twitmanzar) reported 15 minutes ago

  @RogersHelps @Rogers @CRTCeng, please help.