Rogers outages and service status in Winlaw, British Columbia

Problems in the last 24 hours in Winlaw, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Winlaw, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Baum (@vickyrobinbaum) reported 11 minutes ago

  @Rogers-My Mom is upset as she waited 37 minutes to find out what channel the ladies US Open tennis is on. Nobody answered. This is entertainment for her. We had a Rogers outage for a full day last week-Internet, cable, phone; the guide button hasn't worked since. Pls help.

• 
  Wil. Y. Hutson (@HutsonWilmot) reported 12 minutes ago

  @Rogers YOUR CUSTOMER SERVICE IS TERRIBLE. Indonesia,@Rogers. And your dictator company should be ashamed of itself. I have been trying to get thru for 3 days to customer service about an unfair charge on my account. This is ridiculous.😡😡

• 
  GoJays (@GoJays) reported 13 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  Cristina Aiello (@caiello2) reported 13 minutes ago

  @RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 15 minutes ago

  @RogersHelps @Rogers OK I called this number many time and just hold me on waiting and then call ended without any help

• 
  Toronto Guy (@doubledouble416) reported 17 minutes ago

  @RogersHelps Was able to reach out to them; they offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)

• 
  Daniel R. Wright | SpotWright (@DanielRWright) reported 19 minutes ago

  @RogersHelps @RogersHelps I did not. I've been paying from my bank account for almost 10 years. If you guys have been charging my credit card that long then we have another serious problem. I tried calling you guys but as usual it said you guys were busy and hung up. Customer service 👍🏻

• 
  _.damien5 (@damienvermande5) reported 20 minutes ago

  @RogersHelps the ETA for the fix on the outage keeps getting pushed back, how can I know someone is actively resolving the issue?!?!?

• 
  Jeff B (@jeffbhere) reported 31 minutes ago

  @Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 33 minutes ago

  My @RogersHelps @Rogers wifi being down almost every week and them not doing anything about it and me still paying full bills when I can’t even work from home anymore and I’m already maxing my mobile data because I’m just working from home via hotspot now is infuriating.