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Rogers

Rogers outages and service status in Yellowknife, Northwest Territories

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  • Rogers generated 0 outage signals in the last 24 hours around Yellowknife, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Yellowknife, Northwest Territories and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • barrieguynow
    barrieguynow (@barrieguynow) reported

    Wonder if @rogers will ever have a customer service department? Anyone know? Might help their business if they actually hired some customer service reps.

  • SheriMetcalfe2
    SheMet 🇨🇦 (@SheriMetcalfe2) reported

    @RogersHelps I asked her if it could be done through her and she said no it had to go through customer service so ? Im not resubmitting the form! Is there someone else I can elevate this to? Can you DM me?

  • bushcrafter79
    Phat Tony™ 🥩 (@bushcrafter79) reported

    @GunGnome @resolutepest @Rogers Same in Ontario with Bell. 5 bars of LTE or 5G and not reception or internet. No service middle of town and even within sight of a cell tower. Not all the time but alot of the time

  • SheriMetcalfe2
    SheMet 🇨🇦 (@SheriMetcalfe2) reported

    @RogersHelps Thank you for responding. I have filled out that form & was given a reference number by back office but Rogers still requires me to call customer service to change account details. This is how I ended up on hold. Im going to try a retail location. Frustrating process!

  • b_rachel18
    B Rachel (@b_rachel18) reported

    @RogersHelps I was given a link to the site. But I wanted to speak to someone directly so I tried calling. Right at 9 am. Nearly 2 hrs later and still waiting to be connected to someone who can help me.

  • arsalansaleem_
    Arsalan S. (@arsalansaleem_) reported

    @RogersHelps @RogersHelps now technical is transferring me to customer services dept,

  • queenmare1
    Queen Mare (@queenmare1) reported

    @lynnmercereau That is outrageous. A multi-billion $$ corporation squeezing the lifeblood out of a loyal customer. How very compassionate of you @Rogers Despicable. Hate to hear situations like this.

  • ItsMikaReal
    Michele Abdon (@ItsMikaReal) reported

    @Rogers @RogersHelps My internet has been down all afternoon, and I’ve been on hold for 1.5 HOURS trying to get support. This is completely unacceptable. How long are customers supposed to wait just to speak to someone? I need this fixed ASAP.

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps “Maybe just reach out”. You call me! I’d have to spend 75-120 minutes on hold to ‘reach out’ I didn’t have home wifi I didn’t have cell service The boxes were dead. For the 5th time I had to use MY cellular data plan until the power was restored ‘Storm ready’ didn’t work.

  • h_n_z
    erich heinz rigonan (@h_n_z) reported

    @ClaytonYates17 @BenLypka @Rogers Why is it anyone else’s responsibility to help pivot out of a dying medium?