Rogers outages and service status in Yellowknife, Northwest Territories

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Yellowknife, Northwest Territories and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BrianM (@briangm11) reported 2 minutes ago

  @RogersHelps I hope someone calls me with positive information, but not holding my breath! The company-wide cutbacks in your service departments does not look good on you.

• 
  Dan (@DanMac2014) reported 6 minutes ago

  @MelissaLMRogers @TELUSsupport I’m with @Rogers, great service but all Canadian phone companies are just too expensive- yup, Canadians are definitely getting ripped off in comparison

• 
  Dman (@mcmanus17) reported 9 minutes ago

  @RogersHelps The first time I reached out I was told it was an outage in our area. The other two times the service restored before I could connect to an agent.

• 
  Elizabeth Bryant (@wheelgirl77) reported 12 minutes ago

  @RogersHelps Talk to the AI is the only advice you can give me? How about fixing this?! Have your tech guys target my building and fix it. I’ve done all the level one tech-support stuff, now it’s on you guys. Why do you always put the onus on the customer to figure it out?

• 
  sparkytor (@sparkytor) reported 13 minutes ago

  @RogersHelps We can’t connect cause the account is connected to a condo corp so we are in never never land. Queue just hit 62 minutes. We can’t put in the account number and since our phones aren’t with Rogers (thankfully) it doesn’t recognize number.

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 14 minutes ago

  @RogersHelps I have the matter sorted - after 2hrs on hold, and a total of almost 3hrs to resolve the issue. For the amount of money I spend on @Rogers services, I would hope you'd hire more support members to reduce wait times.

• 
  JMAK (@jmaandfriends) reported 15 minutes ago

  @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

• 
  rajesh dey | graphicswala (@rajeshdey_27) reported 15 minutes ago

  Despite requesting service disconnection and being assured by customer support that the SIM would be deactivated and charges adjusted, I continue to receive bills with additional charges. Please investigate and resolve this immediately. @Rogers @RogersHelps #rogersscam

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 16 minutes ago

  the account notes, yet no one is taking ownership. Even my latest visit was not properly noted on the account Customers should not be sent back and forth between customer care and stores for something this simple. Looking for a resolution without unnecessary visits.@RogersHelps

• 
  Free & Fair (@CanadaMate) reported 18 minutes ago

  @RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal