Rogers outages and service status in Yellowknife, Northwest Territories

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Yellowknife, Northwest Territories and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chemical Holly🍀 🇨🇦🇬🇧 🇺🇸 (@ChemicalHolly) reported 4 minutes ago

  @islgalwrites @Rogers we were told that a tech would take a couple of weeks (with no service), so my IT-Tech son diagnosed the problem, told the dude on the phone that he was qualified, to just give him the passwords and he'd fix it himself. HUGE NEGATIVE!! But our priority got bumped.

• 
  Mamma Bear🇨🇦 (@islgalwrites) reported 6 minutes ago

  @ChemicalHolly @Rogers In my experience dealing with Shaw was far superior than Telus. Now having to deal with Rogers for an issue it was hell. Gaslighting, trouble understanding and speaking English. Escalation leading nowhere. This take over did them no favours in my opinion.

• 
  Zesty Italian (@twoopmasta) reported 9 minutes ago

  @vladdystepdaddy @Sportsnet Thank god I’m not the only one experiencing this, literally been happening FOR MONTHS you’d think the way @Rogers is gouging people for these services they’d fix an issue like game having no sound. Genuinely pathetic excuse of a company.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 13 minutes ago

  @RogersHelps I’ve Had nothing but problems and contradictions dealing with Roger’s. I’m done being told to call here call there print my own label … you do your jobs and serve us, the customers. And if my deceased dads account has a balance with equipment not returned that’s YOUR PROBLEM

• 
  JMAK (@jmaandfriends) reported 14 minutes ago

  @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

• 
  Bonnie Lee (@stitchlady) reported 15 minutes ago

  @RogersHelps It’s fine to empower your customers, but it’s extremely poor Customer Service when they cannot reach anyone on the phone without being on hold for an hour. There is no excuse for that. We are paying very high prices for the services you provide in Canada.

• 
  David "Stargate Genius Leader" Hewlett (@dhewlett) reported 15 minutes ago

  Hey, is there a @Rogers nerd out there who wants to help me get my 82 year old mum's internet installed? She's in tech support hell...day two on the phone explaining that you're trying to install the new service at the old address!!? On Stargate I'd just yell at Zelenka...but this is on you!

• 
  Laura (@laurapott) reported 16 minutes ago

  @RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.

• 
  Andy Potter (@aap53) reported 17 minutes ago

  @RogersHelps I have spoken to them on more than one occasion and there has been no resolution.

• 
  Kaykay (@kskytte) reported 19 minutes ago

  @RogersHelps Good morning! Yes I have, a week or two ago. The person reset our modem on your end and said that should help. It did for a bit but I’m back to unplugging my modem to get things to work.