Rogers outages and service status in Jasper, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Jasper, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Jasper, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Jasper, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Yagya Sachdeva (@YagyaSachdeva) reported@Rogers I’ve never been more dissatisfied with any service as much as yours. I’ve been on hold for 45 minutes with literally no response. The way you treat your customers is abysmal.
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Politicalinsider (@canadianinpoli1) reported@Bratt_world @SportsnetPR @Rogers I hope they die a slow painful death, this is gross.
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dat rich dude (@whodis874) reported@larx999 @Rogers where are you from? I'm having the same issues the last week or two
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Love My 7 Wood (@LoveMy7Wood) reportedIf you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!
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MiaCulpa (@ms_culpa) reported@RogersHelps Yes. I confirmed yesterday there was an outage. I need to know when it might be fixed. I shouldn't have to sit on hold for almost 40 minutes to talk to a person.
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Bonnie Lee (@stitchlady) reported@RogersHelps Can’t get through on the telephone. I don’t have an hour or more to sit on hold. Rogers has the worst customer service in the business. In fact, there literally is no Customer Service.
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RT G (@Eshie4) reported@RogersHelps why don’t you take some of the people who have time to call me a million times a day for home security (which I’ve declined a million times) and train them to do customer service - because I’ve been on hold for an hour this is ridiculous.
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skhp 🇨🇦 (@skhp_) reported@Rogers why has service been so slow or non existent the last couple days in the GTA?
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Graham Haigh (@GrahamHaigh) reported@RogersHelps Oh thank goodness. I’m a Rogers/Shaw internet customer. Was on the phone with a rep about a month ago. We’d agreed that I need a tech to come out and look at the installation. The service to the router is about 60% of what it should be. I was told a call was coming to schedule.
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Graham Haigh (@GrahamHaigh) reported@RogersHelps Boo… that’s been the problem. It’s so hard to navigate to get to the tech support team.