Rogers outages and service status in Jasper, Alberta

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Jasper, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Jasper, Alberta

The most recent Rogers outage reports came from the following cities: Jasper.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Nir (@Zeuxis00) reported 6 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 9 minutes ago

  @RogersHelps Making me queue for more than 3 hours to talk to a real person regarding my wifi issues just for them to end the chat when I was 2nd in queue before I even get to talk to a person. What an amazing service, cancelling my plan today.

• 
  The Impatient Tourist (@ImpatienTourist) reported 11 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  TML Bro (@1987boy25) reported 13 minutes ago

  @Cheeko905 Its gonna be worst thanks to the new 100% owner of MLSE @rogers

• 
  Jasmine Jeane Hawley 🇨🇦 (@jasminejhawley) reported 14 minutes ago

  For a "communications" company you are very bad at communications.I need to have my services moved to a new address.I have called 12 times this week and can't get through.I can't contact anyone through the web site and when I called the closest store he was very rude. @Rogers

• 
  🎗️Underappreciated Taxpayer (@TrappedCnsrvtve) reported 14 minutes ago

  @Rogers Holy Hannah! What kind of pathetic stupid AI crap did you install on the Rogers main tel. contact # for IVR. Keep telling customers you can't help them & give no other option, then count the seconds b4 I switch ISP's & mobile providers. Screw this CRAP!

• 
  CanadaSam53 (@canadasam53) reported 15 minutes ago

  Hey @RogersHelps why can’t I get home security technical support? I keep getting general tech support or wireless and I’ve been waiting over 90 minutes! Is there a direct line I can call?

• 
  Howard Knopf (@howardknopf) reported 15 minutes ago

  @CRTCeng What are you going to do about @Rogers HORRIFIC new AI help and support system?

• 
  🥢⟭⟬ Into the ☀️ (@HOT7forever) reported 20 minutes ago

  @RogersHelps There are multiple ppl in my family and all of house work in different areas and are experience issues. Doesn’t matter if it’s barraheven or Orleans yhe connection is horrible. The phones range from iPhone 11, 15 and 16. We can’t all be having device issues.

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 21 minutes ago

  @RogersHelps I requested Shaw come to my home on Sunday, August 16. You guys never showed up, you owe me a $75 credit. Shaw did finally come to my home on Saturday August 22 and did the work they needed to do. Two days later the box Rogers just worked on is ripped open wires are missing.