Rogers outages and service status in Jasper, Alberta

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Jasper, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  Gordo K (@KerrGordon) reported 5 minutes ago

  @Berniceness @Rogers Cancel the cable, all you need is the wi-fi and one of those boxes. $20-40 / mo.

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  evanspence (@Loveataurus) reported 6 minutes ago

  @RogersHelps Nope i already tried it's stupid. You guys removed it cause you guys messed up but i get punished. So ya you will lose a long time customer

• 
  todd sams (@toddsams15) reported 8 minutes ago

  @RogersHelps You people are **** heads for leaving your customers without services that we pay for i asked you people to fix a single problem and now we are without tv **** you!!

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  Pamela Ingold 🇨🇦🎥🎬 (@PamelaIngold) reported 9 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps I have Beanfield - they do condos only. Never had a problem in 10 years and they've never raised the price. It's guaranteed. They answer immediately when you call.

• 
  Ryan John Krobath (@KrobathJohn) reported 9 minutes ago

  @Canucks @Rogers Just make right call that will help the future of the vancouver canucks , I'll bring a cup to this city and this province. Put the right players together to make stoppable roster. Like Vagas

• 
  Love My 7 Wood (@LoveMy7Wood) reported 10 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Matt 101® (@MATT__101) reported 10 minutes ago

  @RogersHelps I did I never left the chat it ended before is was even able to start chatting with the specialist I've tried 4 time

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  Nik (@Duke991_) reported 13 minutes ago

  @Canucks @Rogers You guys should draft Malhotra even over Stenberg. Don’t listen to stupid fans like Rick Sorken

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  Jennifer Leigh (@WriteLinesInk) reported 16 minutes ago

  @RogersHelps And yet the connecting families doesn't know about it because you don't report when you are starting to carry that customer with the government's connecting families program. Which is essentially illegal. Not you not Rogers. Neither have registered me and CF number

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  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 18 minutes ago

  @Autumblues @Rogers I asked the Rogers tech support lady she said it's not my equipment, but I don't think I believe her