Rogers Outage Report in Jasper, Alberta

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 24: Problems at Rogers

Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

1. 

   Internet (60%)

2. 

   TV (13%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (7%)

5. 

   Phone (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• Ajay Bishnoi (@aielbti) reported a minute ago

  @RogersHelps I am changing my query now. When I port this number from Rogers to other service provider I would need a code or account number something. Could you help me getting that plz

• Lee Williams (@ItsLeeWilliams) reported a minute ago

  @RogersHelps Internet Service was out on my cell as soon as the power went out yesterday at 3pm. Guessing ice storm took down your local towers? About 28 hours later it came back. You know…we’re going to have more and more freezing rain due to climate change. Rethink towers?

• Arkadi Romijn (@Arkadi_73) reported 3 minutes ago

  @Rogers 8 hours at work, 1 call came through. Power was out, and it was only bell customers that could make calls or browse internet. (No it wasn’t just me, yes Apple AND Android devices). If I drove a few blocks away, I had service, but not at work?

• Thisistheway (@EXIToffthemenu) reported 5 minutes ago

  @rogers @shaw business deal is bad for consumers. And is the building of a monopoly instead of just the shity oligoploy we deal with in canada telecoms already. #monopolybad

• Larry Barber (@LarryBarber613) reported 8 minutes ago

  @RogersHelps @GkMyf14 It’s been a day and still no fix or even at eta? This is ridiculous

• Barbara Avon 📖 (@barb_avon) reported 13 minutes ago

  @RogersHelps Is this affecting Ignite? We are entering our WiFi password, but it's not working. Thank you.

• Thisistheway (@EXIToffthemenu) reported 15 minutes ago

  @rogers @shaw the lack of competition in Canadian telecoms already sickens me. Now you team up for customer benefit, that is a bold face lie. Prove me wrong lower both of your services prices or tell your CEOs to take less of a cut and pay better. #oligopoly

• Harry Knass (@harryknass) reported 21 minutes ago

  @RogersHelps a mobile account has fraudulently been opened in my name. I’m not a customer but an account and balance owing is showing on my credit report. I’ve attempted to report this fraud but CS has not been helpful. Can you advise please?

• PGrim (@grimshawp1) reported 22 minutes ago

  @RogersHelps ps no new updates for the Ottawa outage for over 6 hours. The messaging online is vague at best. This isn’t good enough. Did you learn nothing from the big outage last July?

• Gloria Cormier, CPACC (@GloriaCormier) reported 23 minutes ago

  @Rogers - any plans to credit Québec customers for data overage due to Videotron outage caused by Wednesdays ice storm?