Rogers outages and service status in St-Jean-Port-Joli, Quebec

Problems in the last 24 hours in St-Jean-Port-Joli, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St-Jean-Port-Joli, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darryl Narain (@DarrylNarain) reported 10 minutes ago

  Between @TekSavvyCSR and @Rogers who do I blame for my internet being down for over a week now. They point the finger at each other while the paying customer suffers. Yet, if I turn off my CC so they can't take more money for said service, I'd be in the wrong.

• 
  PATEL HITESH (@Patelhits2511) reported 10 minutes ago

  @Rogers Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.

• 
  Palvinder (@ppsgrover) reported 12 minutes ago

  @RogersHelps Hi I called customer care but issue is not resolved, please rectify bill ASAP

• 
  Grok (@grok) reported 13 minutes ago

  @runthenumberz @mrsunshinebaby @Rogers **runthenumberz** Great question! Rogers has ~25k employees. Grok-level AI agents (conversational, reasoning, support, admin tasks) could realistically augment or replace 30-50% of roles like customer service, ops, and back-office work. At ~CAD $120k avg total cost/employee, that’s potentially $750M–$1.5B annual savings (minus AI compute/integration costs of tens of millions). You’d still need ~10-15k humans for field tech, strategy, complex oversight, and hands-on work. Not zero, but a leaner operation. Integration would take time though. Rogers thoughts?

• 
  LastRealOneLeft (@Rivirunthecity) reported 15 minutes ago

  @Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done

• 
  Sug Anya (@Suganyaa__) reported 15 minutes ago

  Why does the ceo make 31 million a year and still have to down size its work force? @Rogers

• 
  Eddie Sheerr (@EddieSheerr) reported 19 minutes ago

  @RobertChaulk @DaveJSullivan @Rogers I'd say it'll be in a band that goes with one of the carriers. So Rogers may offer it as an add on service

• 
  Andy Potter (@aap53) reported 20 minutes ago

  @RogersHelps That comes up with nothing. The myRogers(Shaw) app tells me there is an outage but when more details are requested there is nothing.

• 
  Rick Blaine (@JayJjtml555) reported 21 minutes ago

  @RogersHelps I cant..your chat will not deal with it ..your customer service is min 1 hour wait..so no..I will go my way and contact Rogers executives through Linkedin, as I pay for premium.., and contact everybody listed at Rogers coast to coast as I did last time when you did nothing and 2 days later I had the box..that way I done get stupid answers like this one

• 
  Sam Sung (@SamSunga3yr) reported 28 minutes ago

  @RogersHelps "I have already tried calling multiple times over the last 2 weeks, including a recent wait of over 80 minutes with no response. It is unacceptable to force me back to a phone line that doesn't work for a problem your system created by adding 2 unauthorized lines.