Rogers outages and service status in Grand Falls, New Brunswick

Problems in the last 24 hours in Grand Falls, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Grand Falls, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dimitri (@dimitrigeorga) reported 4 minutes ago

  Absolutely the worst customer service experience @Rogers For what we pay you in Canada it’s ridiculous. As much as you’d like to get rid of paying people your AI “agents” are terrible. Your customer service was awful years ago and it’s gotten even worse.

• 
  Greg Falk 🇨🇦🇨🇦 (@falkkerG) reported 5 minutes ago

  @TruthFringe @Rogers Very pushy..I just let my dog stck her head out the door..problem solved..

• 
  Mahdi (@msh_1486) reported 6 minutes ago

  @RogersHelps The problem is I can't get a hold of someone. Do you even have a support team?

• 
  Solid Shatner (@KarlMagnonMan) reported 7 minutes ago

  @RogersHelps All I want to do is change my address. I’ve been trying to do this since 2021 and your garbage website will NOT let me change it. Your AI said your tech support is 24/7 & every time I request to speak to someone I’m hung up on. This is 100% UNACCEPTABLE.

• 
  Island Time (@visitorsdigest) reported 11 minutes ago

  @lamphieryeg @RogersHelps @Rogers I spent 90 minutes last week on the phone and was shuffled to FOUR customer “service” agents before speaking to someone willing to deal with my issue which was that my internet speed was just over 50% of what I’ve been paying for for over a year. The system is designed to fail.

• 
  The Original PK (@paulkelly515) reported 15 minutes ago

  @RogersHelps been trying for a while to get through to ROGERS and the automatic phone service, after going through several steps, just tells me it’s too busy and cuts me off. Contact me if you can help.

• 
  darren b (@fatfitman) reported 22 minutes ago

  @RogersHelps The stores I visited have said to call. That they do not provide for exchanging broken or worn remotes. That they used to but no longer. I would never have called if walking into the store was an option

• 
  CatastrophiConfusion (@canadianatlarge) reported 24 minutes ago

  @RogersHelps Stop it. Rogers net income for 2025 was $4.93 BILLION. Ours was $8200.00 There were no service upgrades, nothing is clearer or faster. No extra channels. Just a $5 increase for no reason at all. STOP IT

• 
  Laura Brown 🍁 (@thatgrrl) reported 27 minutes ago

  @Darth_Pingu @Rogers I worked in call centres in Canada. Most of the clients were US businesses looking for Canadian customer service people because we were nicer, more patient than those in the US. I bet they still do that.

• 
  🐻‍❄️ Dave Sandford 🦌 (@Dave_Sandford) reported 28 minutes ago

  @RogersHelps how is it that I can't get through to Roger's wireless on the phone? Just ai crap and each time it says "we'll transfer you to a specialist" I'm told "we are experiencing higher calls than usual and we can't take your call" and then disconnects. Customer service 0/10