Rogers outages and service status in Grand Falls, New Brunswick

Problems in the last 24 hours in Grand Falls, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Grand Falls, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zerve (@Captain_C2) reported 4 minutes ago

  @RogersHelps You know damn well it was cutting out non stop last night too don't give me this ****

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 7 minutes ago

  @RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Saturday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.

• 
  Nosrep Ekafa (@nosrepekafa) reported 9 minutes ago

  @Rogers why do you guys suck so bad?! Hours wasted on your customer service today just to be put on hold for the 10th time. Absolutely brutal! I’m a new client and already wanna cancel.

• 
  D (@thenameisdlo) reported 9 minutes ago

  .@Rogers it takes your online agents to look up when my contract ends and if there is a fee that is associated to temporarily suspending my serivces? The CS has definitely gone down hill....my god.

• 
  Manny Sforza (@MannySforza) reported 11 minutes ago

  Just received my monthly bill from @Rogers and my billing issue is not resolved. Countless hours on hold over the last few months and numerous commitments from customer service reps were all a wast of time! Billions in profits and little or no investment in good customer service!

• 
  HockeyBusiness (@HockeyBusiness) reported 11 minutes ago

  Remember when Rogers offered buyouts to half their staff? Well, now, when Rogers customers call in to speak to support, you now get AI ASSISTANTS! Not even live agents! If it was an hour of frustration on the phone before, it's 10 times worse! UNACCEPTABLE! @Rogers

• 
  Christopher Rodgman, MD (@RodgmanPsych) reported 15 minutes ago

  Ok @Rogers, if the @BlueJays lose today because they are completely demoralized after their month of hard work to get back to .500 was squandered by yet another bad call by John Schneider, Schneider has to go. This can’t be the negative turning point of the season. We can’t lose all momentum. You have to choose team over coach, especially if coach will never choose team over player.

• 
  Free & Fair (@CanadaMate) reported 16 minutes ago

  @RogersHelps @Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers this morning 👎

• 
  Rich Murray (@richretrogamer) reported 19 minutes ago

  @chatrmobile how can I change my number? Your counterpart @RogersHelps keeps calling me for the previous user of my number. I’ve activated voicemail and told them wrong number before but they keep calling. Please help.

• 
  Dave Turnbull (@TurnbullDave) reported 24 minutes ago

  Hey @RogersHelps what gives? Over three hours with no internet or TV, some of us rely on it to do our jobs. Your outages site doesn’t even have Manitoba listed, just says there’s an outage. What’s going on?