Rogers outages and service status in Hopedale, Newfoundland and Labrador

Problems in the last 24 hours in Hopedale, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hopedale, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported 8 minutes ago

  @RogersHelps Well, I tried again. I've been watching for the network operator but the option is never there. Both myself and my partner have the service and bought a plan with it specifically and are pretty disappointed.

• 
  Madam Boring (@Carleey) reported 9 minutes ago

  @RogersHelps Yeah we returned the modem back in January. There were no other devices. When I called yesterday they said we weren't in contract and have to pay the overdue bill before they can cancel again. Do you keep records of all phone calls so I can get them to check December?

• 
  HockeyBusiness (@HockeyBusiness) reported 12 minutes ago

  @RogersHelps No. It took me four callbacks to finally get to a live agent to resolve a complicated issue, this after I tried the above and was met with dead air from your AI Assistant. Considering all the money we pay you, this is all completely unacceptable!

• 
  Ju (@julookingaround) reported 18 minutes ago

  @RogersHelps what is going on in Calgary?? Almost two hours without service. This is unbelievable. Are you guys even working today??? Are you even trying to fix it?? What is going on?

• 
  Charlie (@Albatross43) reported 22 minutes ago

  @dhewlett @Rogers @RogersHelps is the official support account. Customer service can be a nightmare. CCTS complaint is always another option.

• 
  Paul Tonsaker 🇨🇦 (@PrisonBull) reported 28 minutes ago

  @Canucks @Rogers The fans would like to see how the draft and trades get decided upon and how they go down. It is my second most interest apart from the on-ice product.

• 
  Victor (@TheZethrus) reported 29 minutes ago

  Wow. @RogersHelps says phone lines are closed and internet service is out everywhere across the country, good job sticking to the typical Rogers standard of **** service as always guys! Good thing I have a backup line that is Starlink, maybe I will switch over and cancel services. #rogers #shaw

• 
  Zerve (@Captain_C2) reported 33 minutes ago

  @Rogers non-stop internet service outages for the last week. It's also impossible to get a customer support agent to answer the phone, and the online support chat queue just randomly disconnects you and doesn't save your place in line, making that also basically impossible to use. Probably going to switch providers when I move in a couple months, because this is terrible.

• 
  sprt08 (@sprt08) reported 40 minutes ago

  @RogersHelps Hello- I sent a private message. Would someone please help? I’ve tried every support avenue available without response, and in store and phone reps say they’ve submitted escalation tickets because they see the problem but can’t help. Thank you.

• 
  todd sams (@toddsams15) reported 41 minutes ago

  @RogersHelps need help since your tech people seem unwilling to answer calls.