Rogers outages and service status in Hopedale, Newfoundland and Labrador

Problems in the last 24 hours in Hopedale, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hopedale, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  susan🌴🇨🇦🇬🇧 (@feb0219) reported 11 minutes ago

  @RogersHelps I jus know if tried again, this time I pushed the number to cancel my service!!! Low and behold, my call was answered immediately!!! I was able to talk to a very nice CSR, who was able to take care of my moving services request. It seems the moving option is not a high priority

• 
  AM.I.Suszko 🇺🇦 (@ASuszko) reported 11 minutes ago

  @RogersHelps Ok so now I have to also by a very expensive phone and then my child can finally have an age appropriate communication device? Please help me make sense of this.

• 
  Curtis Tomiuk (@TomiukCurtis) reported 12 minutes ago

  On the phone with @Rogers for over 30 minutes trying to figure out wtf the British open isn’t on my tv. What an absolute screw up ONCE AGAIN! Can the @CRTCeng help us out with this bullshit?

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  Jeff Paterson (@patersonjeff) reported 14 minutes ago

  @TheHeartPlumber @JayJanower @Rogers my father passed away and I needed to cancel his mobile account. Please inform me about these other options...

• 
  Audrey (@Audra1978) reported 17 minutes ago

  @RogersHelps what's the point of making it compulsory for customers to call in to cancel services and then making them wait on the line for two hours to speak to someone. You lay off tons of employees then provide abysmal services.

• 
  Fire Chayka (@FireDubas4) reported 17 minutes ago

  @TomiukCurtis @RogersHelps Exact same **** happened last year @RogersHelps is USELESS

• 
  Jeffrey Brinson, Ed.D. 🎗 (@JeffreyBrinson) reported 26 minutes ago

  @MikeDelpieroX @RogersHelps @Rogers So I got disconnected (seems convenient) and called back. To get through, I called the new product line. Picked up right away. Of course they couldn’t handle my request so I’m back in the cue. 28 minutes. So 2 hours so far to get a resolution.

• 
  Medeiros M (@Medeiro34452245) reported 29 minutes ago

  @RogersHelps Tech support has been contacted and their reply was has nothing to do with the connections in the building it has to do with your network output And they hoped to get it fixed asap

• 
  Arbutus Running Fox (@xuanyuanxiaohei) reported 29 minutes ago

  @Rogers If you're cancelling Rogers service, don't rely on a phone call alone. Make sure you get written or email confirmation of your cancellation. Otherwise, you may end up being billed for a service you already cancelled and returned the equipment for.

• 
  Jaskaran Singh (@jzsingh91) reported 32 minutes ago

  @RogersHelps @Rogers Don’t you think I have tried calling the move department a few times! Tagging you on socials is the last thing I wanted to do. What is your policy if the new address is non-serviceable and the customer has an existing contract with rogers?