Rogers outages and service status in Hopedale, Newfoundland and Labrador

Problems in the last 24 hours in Hopedale, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hopedale, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph (@Stephy_72) reported 5 minutes ago

  @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

• 
  crzy_canuck (@the_crzy_canuck) reported 7 minutes ago

  @Rogers your Tech Support wait times are absolutely ridiculous. Already 1.5 hours on hold with no end in site. How is this okay in today’s world? Do better. Hire more people. Stay open longer. You run the bloody country for mobile service. FIX.

• 
  David Spence (@CTVdavidspence) reported 8 minutes ago

  When I worked for @Rogers, all of us had to take customer service training. Even those of us not in public facing jobs. That was more than ten years ago. Just something that came to mind as I spend my second DAY on hold with Rogers tech support.

• 
  Mala Moragain 🇺🇸🇨🇦 (@MalaMoragain13) reported 12 minutes ago

  @BudgetOrganics @TorontoPolice @Rogers I suppose you didn’t read the full post then. I have records of Roger’s telling the CRTC it was by police direction. Maybe I wasn’t clear on that point? Either way, I never authorized a device protection program with Rogers. They activated at the insistence of cops with an agenda

• 
  James Hastings-Trew (@JamesHT) reported 16 minutes ago

  Damn it @Rogers … sure Shaw was a smaller regional company, but at least someone would answer a phone one in a while. I’ve been trying to switch my internet package down to a different plan. Been at 2 hrs and counting…

• 
  Rich Murray (@richretrogamer) reported 16 minutes ago

  @chatrmobile how can I change my number? Your counterpart @RogersHelps keeps calling me for the previous user of my number. I’ve activated voicemail and told them wrong number before but they keep calling. Please help.

• 
  D Crocker (@denncrocker) reported 18 minutes ago

  @RogersHelps I was told the number of boxes I had would still be free in my new agreement but I guess that's not the case. I've been a long time rogers customer , even going back as far as the early 1990's I think but this has left me very unhappy. While talking with your agent they did

• 
  Jennifer Vargen (@jennvargg) reported 18 minutes ago

  Everytime you call @Rogers /shaw … it’s a nightmare of AI… 1-1 1/2 hr wait on hold. Worst company ever!!!!!!

• 
  Anne (@anelame) reported 18 minutes ago

  @RogersHelps Shaw legacy client. Need a technician to assess and repair broken phone line. Chat booted me out after 3h wait saying as Shaw customer they couldn’t help (even though I access through Shaw link). poor experience and paying for a broken service now. Telus may be best

• 
  #HonkHonk! Who's Afraid of Dr.Virginia Johnson (@HonkHonkDrV) reported 18 minutes ago

  @RogersHelps shittiest service ever