Rogers

Rogers Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 01/13/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • pamjb1 Pam B (@pamjb1) reported

    @RogersHelps I just signed up for Rogers Ignite for a 2nd property. Technically that address is new but since I am a customer at a different location I am deemed an existing customer. I would like the prepaid MC offer being offered today otherwise I wouldn’t have signed up.

  • PaulVanDyk5 Paul Van Dyk (@PaulVanDyk5) reported

    @RogersHelps is your customer support center open? I am trying to arrange a move request, and phone system says the customer support center is currently closed.

  • Toddalio Todd Bee (@Toddalio) reported

    Thanks for the $3/month increase on my home phone bill @RogersHelps. I'm going to be buying an @Ooma because your service is overpriced at $20/month let alone the $31 I'm now being charged. #Ciao

  • gothicwanderer judith fletcher (@gothicwanderer) reported

    @RogersHelps Your customer service is appalling! I really want to know why my internet/cable phone/bill went through the roof. Especially since I negotiated with one of your agents for a better deal. But it’s a 2 hour wait to get through to you.

  • ravingpuckster ravingpuckster (@ravingpuckster) reported

    @JDintheskies @MollyMiksa @Rogers I've spend 4 hrs mostly on hold w Rogers customer service. They switched to paperless & my promos went away at the same time. In Sept. bill jumped from $194 to $359. I kept paying the $194, so now I owe them $600. They lowered it to $206 but want the $600. Worst CS in the world.

  • breonhalling 乃尺乇の刀 (@breonhalling) reported

    @RogersHelps My internet troubles continue despite your assurance they would be fixed. Can I get some help, please?

  • tim_whitey Tim James (@tim_whitey) reported

    @mikeinboston @michaelgrange Basically They got the stadium for free after taxpayers had put 600 million $ ? Into it, maybe they could just build a ballpark instead of turning it into a cash grab, it’s not like @rogers can’t afford it!! Not sure how much public support a real estate play will get...

  • pamjb1 Pam B (@pamjb1) reported

    @RogersHelps Please can you DM so we can cancel my order. I don’t like the lack of appreciation for existing customers.

  • pamjb1 Pam B (@pamjb1) reported

    @RogersHelps But I am not an existing Ignite customer. I am a Rogers customer. So I should be eligible!

  • JayantiSoomai Jayanti Soomai (@JayantiSoomai) reported

    @Rogers DO BETTER!This is absoloutely ridiculous!Rogers accidentally disconnected my internet while I'm in the middle of editing & sending reports for work!Called Rogers & despite it being THEIR fault,I now have to call their customer care line & wait on hold for OVER AN HOUR!!!!