Rogers outages and service status in Thetford-Mines, Quebec

Problems in the last 24 hours in Thetford-Mines, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thetford-Mines, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael JB 🇨🇦 (@MjbOriginal) reported 3 minutes ago

  @CanadasLeafs @RogersHelps I’m not defending them, but it’s a bad time to call. Lots are now home from work for the day and can’t call until then. Jams them the f up. 10 am-ish til 2-ish works good. Weekends after 1 as well.

• 
  Steve (@SteveD29) reported 5 minutes ago

  @RogersHelps Oh I spent an hour on the phone and was told yes even though you didn’t use the service you could have so we will charge you 210 bucks still

• 
  Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported 6 minutes ago

  @RogersHelps Yes but we believe it’s is an issue with our coax cable outlet and need a technician to come in, could you help with that?

• 
  Shawna R (@shawna_r80) reported 7 minutes ago

  Anyone else on @Rogers experiencing a full outage in downtown Vancouver? Approximate area: Davie-Nelson and Cambie-Seymour. No signal, no data, calls fail for ~3 hours. Don’t have patience to wait 2 hrs for tech support to answer my call @RogersHelps

• 
  The REAL Sassy Queen 👑 (@TheRealSassyQn) reported 11 minutes ago

  @MikeDelpieroX @Rogers @fordnation Thank you 100 % same thing keeps happening They treat existing customers like GARBAGE!!!!

• 
  Steve (@SteveD29) reported 13 minutes ago

  @RogersHelps I haven’t used it in over a year zero internet services used by me from you. Instead of asking me you guys took it upon yourself to charge me 210 bucks for something I never used you guys are stole from me hope your proud. Refund my 210 you stole

• 
  Love My 7 Wood (@LoveMy7Wood) reported 13 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  Rita Ferrari (@rita_ferrari) reported 15 minutes ago

  @RogersHelps What is going on with your customer service line?! Called yesterday and today and can’t even get in your queue! Your IVR just tells me your to busy to take the call and then hangs up. Seriously?! How are we supposed teach anyone?

• 
  D Crocker (@denncrocker) reported 15 minutes ago

  @Rogers Can you please cancel the crave subscription that has been added to my account. It was supposed to be a free feature with my virgin mobile account but I've been charged $22.00 for it.

• 
  Chandra Harris (@Cyaski) reported 17 minutes ago

  Rogers is such a scam! Can't get ahold of anyone, they just drop calls. They scammed me. 1 day after door to door came they signed me up, did a credit check without my consent. I refused the delivery, called them to cancel and now are sending another!!! STOP @RogersHelps @Rogers