Rogers outages and service status in Fossambault-sur-lac, Quebec

Problems in the last 24 hours in Fossambault-sur-lac, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fossambault-sur-lac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Rodgman, MD (@RodgmanPsych) reported 6 minutes ago

  Ok @Rogers, if the @BlueJays lose today because they are completely demoralized after their month of hard work to get back to .500 was squandered by yet another bad call by John Schneider, Schneider has to go. This can’t be the negative turning point of the season. We can’t lose all momentum. You have to choose team over coach, especially if coach will never choose team over player.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 10 minutes ago

  @SLICKBLOWFISH @Rogers Ever since Roger’s laid off most their Canadian customer service and contracted out to 3rd world countries their customer service is horrible. I cancelled all my services after being a loyal 48year customer. For whatever reason they most recently say I owe over $3000 on fees and

• 
  Hassaan Siddiq (@Hasaan0060) reported 10 minutes ago

  @Rogers @RogersHelps Our home internet in Port Credit, Mississauga is completely dead — no loading, no surfing on any device. After 40+ min wait, your agent says “it’s working on our end, not our problem.” What kind of customer service is this? Absolutely pathetic support!

• 
  Grittygirl88 (@grittygirl88) reported 11 minutes ago

  @RogersHelps anything wrong with your customer care lines? I called on a Tuesday at 7 pm and I was not able to get through to any specialist. Also no answers on the social media handles.

• 
  Michael DelPiero (@MikeDelpieroX) reported 13 minutes ago

  @myrnalambert @RogersHelps @Rogers Sounds like you’re stuck in their loop where support won’t solve it without the one person you can’t reach. At this point the only path that actually forces resolution is going through the CCTS complaint route (details on my page) otherwise it just gets bounced between agents.

• 
  Marcella🇨🇦🇺🇦 (@grg_mc) reported 13 minutes ago

  @RogersHelps Is anyone working at Rogers today? I"m on the phone.... 2 hours, Chatted with bots that direct me to tech supprt and all I need is a new box as I have been walked through every step available and still No Signal.

• 
  Myrna Lambert (@myrnalambert) reported 14 minutes ago

  @RogersHelps No when you dial the phone it says it’s not assigned. That isn’t a phone problem - it should go to their VM

• 
  Thomas Keith 🇨🇦 (@1714tak) reported 17 minutes ago

  @RogersHelps @GauravBatish “Feels like customers don’t matter to them at all.” Feels like Gaurav is a bit of a nonexistent idiot-Bot.

• 
  David Spence (@CTVdavidspence) reported 18 minutes ago

  When I worked for @Rogers, all of us had to take customer service training. Even those of us not in public facing jobs. That was more than ten years ago. Just something that came to mind as I spend my second DAY on hold with Rogers tech support.

• 
  live in the moment ..... (@tru_lyes) reported 18 minutes ago

  @Rogers an hour and half plus hold as I have no data signal is unacceptable